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Customer Ratings & Reviews

$54.99
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The comparable value is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7625 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,625 reviews
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, moves with ease. Love how the hand grips around it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months now and it works great! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Grandchild gift request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on request from grandson and salesman, we bought the right one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very good for the cost is the best one my kids love it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. Not too big or clunky for frequent use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse a little bit on the heavier side but I prefer them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Does exactly what it should. The only thing is the door for weights doesn't want to stay closed. So i had to remove 1 or 2 weights to keep it closed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech - G502 HERO. We appreciate you bringing the weight compartment issue to our attention. Your input is valuable as we continually strive to improve our products.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price and fits well in my hand. Used for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a mouse with at least 5 buttons. This one satisfies my needs. It is very responsive, easy to adjust DPI settings, and the added weights add quality of life bonuses. I use max weight and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and smooth movement. Light to manuever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the mouse and is happy with it. Seems to do the job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best mouse ive used for gaming so far a number one pick from me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse I've loved. Easy to use and the ability to add or remove weights makes it that much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the required customization that a gaming mouse needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Untitled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of the same mice, one was worse than the other. Will be returning/getting replacement for the other when i have time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to learn about this issue. This doesn't meet our standards, and we'll be sure to share your feedback with the team for improvements. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence! I would recommend this product to all!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Mouse stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited to own this mouse. I heard extremely good reviews. However, the description provided by Logitech is extremely misleading, there arenot 11 programmable buttons, only 9. The color options in the Logitech GHub (the programming interface) are horrendous. It provides a color wheel to choose from, but the colors reflected by the mouse do match what is on screen. I have a baby pink, black and white setup, and the color on my mouse is purple not pink. I have tried multiple times to match the colors of my LED strip and Razer Keyboard, but it will not do it. On top of this, my mouse stops working! The Logitech GHub completely crashes and will not allow an uninstall. It is just sitting on my hard drive. I can not install a new version or delete the old one. The buttons on my mouse have been reversed. The right click is now the primary click and the middle button (scroll wheel) is now the secondary. The left button no longer works. I have uninstalled drivers, reinstalled, restarted and tried the GHub again, and nothing works. I will be returning this mouse in favor of Razer. Thank goodness I purchased the protection plan. It conveniently stops working 2 days after the return period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse for a secent price. Novice gamer wannabe

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent, comfortable in hand, cool lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, easy to use, looks really cool with lights.

    I would recommend this to a friend