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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 7,610 reviews
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse for anyone! I personally love the extra buttons that you can use to key bind and how comfortable it is holding the mouse which is very important. RGB is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero's mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the third iteration of the Logitech G502 hero that I've purchased. I've been happy with every product I've purchased except for when I poured water all over it that forced me to get my third one. As all the buttons and controls I need for my gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We truly appreciate your loyal support and for choosing the Logitech G502 HERO for the third time. It's great to know it provides all the buttons and controls you need for your gaming. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent and well-built mouse. The programmable buttons make everything so easy. I have a 60% keyboard so the media keys (volume up and down) and the delete key are done by using the FN key. With this mouse, I can program the volume keys and delete keys straight into the mouse. It's just incredibly convenient having all these programmable buttons at your fingertips. Gaming performance is great too. It is perfectly weighted out the box (for me) and comes with extra weights if you find it too light. The RGB lighting is also very pleasant. Nothing over the top but very subtle and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    beet mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse has lasted me a few years now and i 100% recommend this every one who is on the look for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for letting us know about your experience with the Logitech G502 HERO Wired mouse! That's fantastic to hear it's lasted you a few years and that you recommend it to others. Durability and reliability are definitely important qualities in a mouse, and it sounds like the G502 HERO has been a great choice for you.

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick, easy to use Mouse

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] In my opinion, the 502 wired is the best around. Quick change resolution, adjustable weight, programmable buttons and more! Fits your hand perfectly too.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO is such a perfect fit for you. Feedback like this highlights the design elements that resonate with our users. Appreciate you sharing your positive experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick mouse at a great price. Got wired as I don't trust wireless with gaming. Software has a little bit of a steep learning curve but no biggie. Standard great Logitech product and and a lot of features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    my old one wore out after years and i replaced it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the only mouse I've had for like, 5 years. the sides were wearing off on the rubber where your fingers go so i replaced that older model with this one. it's exactly the same and i enjoy the extra button placement

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse, lots of programable buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customizable weight, good program to set all key binds or macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid wired mouse

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer wired mice. No losing battery in the middle of gaming, or a customer call. I bought one of these for my daughter, who later switched to a wireless mouse. Now she is using this mouse again. I bought one for work and personal use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing such thoughtful feedback! We truly appreciate your trust in the Logitech G502 HERO Wired Optical Gaming Mouse and are glad to hear it’s serving both your work and family needs so well. Your experience highlights exactly why a reliable wired mouse remains a solid choice. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for gaming and design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse with a good laser. The weights are great for getting perfect precision. The quick dpi switching capability is a must for any mouse I buy now. Scroll wheel feels great and it fits well in the hand. Logitech G Hub used to have an option for determining best settings for a specific mousepad/trackpad but it no longer has it. That's not really a huge issue though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few games, but for what I've played, this meets all my needs. The mouse is very comfortable in the hand, and has a ton of mappable buttons (using the mouse app). The braided cord is very long and rarely ever gets tangled. almost all the features you would want to have control over, like speed, tracking, etc., are all adjustable in the app. With a little bit of (very easy) programming/coding, you can set buttons to auto press, continue pressing or do specific keystrokes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever bought. I only buy this mouse now for all my computer computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Very good Mouse for the Price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price point. It feels nice even without a mouse pad and the extra buttons are in very comfortable spots. The RGB is very nice and it comes with weights. The size may be a bit large if you have small hands but other than that very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is the perfect weight and is of great quality. The customizable dpi is excellent and you can use this option to curate the dpi to each game you play.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Just the truth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it so far. It's not bad for its price, and even though I would love to get a wireless version.. that's over 100 dollars!! So, for what it is, I love it. I play League of Legends and Diablo 4, and it works amazingly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the G502 HERO review! Glad it works well for your games. Wired offers a reliable connection at a value. We hear your interest in wireless.

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a wired mouse in ages. I bought this one because the wireless mouse I had been using for past several years always had problems where the left button would stop working and I would have to replace it. It also was a Logitech but just not built to stand up to my gaming style. I purchased this one and so far it seems to be more durable than my old one. The weighted base was a nice addition and the feedback on the buttons seem better. The cord does not seem to get in the way. I would suggest this to anyone who games! Great mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy option

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been my go to! Super reliable, great price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO. We truly appreciate your loyalty and are glad to know it continues to be your reliable go-to choice at a great value. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    As good as the best and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse all though it is wired is not like your traditional chord it doesn't tangle its never in the way barely noticeable. The mouse itself has a good amount of buttons none to few and not too many its simple to use. It glides across a decently matched mouse pad like butter. Its comfortable, agile, and it even come with weights that you can freely take in or out so lighter or heftier its personal preference. Well worth the 50 bucks I paid and I would Definitely recommend it to anybody who's trying to get into PC gaming as I am too its good for the budget and it performs well as expected from Logitech

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. It is his favorite mouse. He plays a lot of online gaming. Probably more than he should. But he puts his equipment to the test. He had this mouse originally for over a year. It broke. I bought him a Razer mouse (my favorite brand) as a replacement. Sometime later, I noticed this one on sale at a great price. So I surprised him with a new mouse. He says by comparison, he likes this one much more than the Razer. My advice, if you like the Logitech software, stay within the same ecosystem. That way the mouse, keyboard, etc. is easier to manage. He likes Logitech, so he is very happy now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again and again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second same mouse. My Og is still working it just has some thumb rubbing and I figured it was time. Would buy this mouse over and over again. The cord did change, I like the old cord better; used to be more rugged but less flexible. Still good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We sincerely appreciate your continued loyalty and are delighted the Logitech G502 HERO remains your go-to choice, even after all this time. Your feedback on the updated cord is valuable, and we're glad the mouse is still meeting your needs! Logitech