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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7390 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 7,390 reviews
  • Rated 5 out of 5 stars

    Fantastic value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. This is one of logitechs best selling mice for years. For the price, this mouse is fantastic. It feels great, has plenty of programmable buttons, and the ability to change the actual weight is nice. It’s a great gaming mouse, but even if you don’t game, it would make a great budget friendly mouse for other tasks such as video and photo editing with the ability to program all the different buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel, does very well with both office work and FPS games. It has a good weight to it and I very much like that the weight is adjustable. I would definitely recommend this product

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great to hear! Thank you for your positive feedback about the Logitech G502 HERO. We're glad to know that you've found it to be a versatile tool for both work and play.

  • Rated 5 out of 5 stars

    goated mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience. Logitech

  • Rated 5 out of 5 stars

    Best Gaming Mouse for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming mouse I have found for this price point. I love the ability to customize weight as well as the various buttons for keybinds. I find the number of buttons isn't overwhelming like similar gaming mice and they are all easy to access (even for someone like me with small hands). If you're on the fence between this mouse and another at a similar price, this is the one! I am planning on buying a second just in case this one is no longer available when I need a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a very good mouse in 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the mouse for $40 on sale... Adding my $30 best buy reward, the mouse is $10... It is a steal. Even without my reward, this mouse is still a strong contestant in 2021 for me. True, the mouse is heavy but it feels sturdy and comfy in my big hand (19mm x 11mm). Another plus is the mouse has so many customizable buttons. I need more buttons than I need the mouse to be light. Every button is customizable and can be saved into the onboard profile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for a Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Comfort level is great for those of us with fat, chubby, short-fingered hands. Lots of buttons I will NEVER use. Lights are cute. I like the wheel spin clicking on-er/off-erer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade but a Few Flaws...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for a few months now and I absolutely love it. I am upgrading from the Corsair Glaive, so naturally, I would prefer a heavy mouse. This mouse grants you the option to add weights to the bottom of it via a small compartment, and have added as many as I could. However, I noticed that if you add a weight near the magnetic closure piece, it will make the back plate to access the weight compartment more likely to fall off, and this can result in your mouse not being able to sense the tabletop as well and overall interrupt gameplay. I remedied this by just not having a weight in that slot. Otherwise, this mouse is everything I could have wanted. I love all the buttons I can keybind and the fact I can unlock the scroll wheel. Now, here's something else that is not so great... This mouse utilizes the Logitech software to allow you to customize it, but I also have a Blue Yeti, so it also automatically links to this software. The software for the Blue Yeti is terrible, and has made is so my microphone doesn't function as well. I had to go through the trouble of completely disabling the software from modifying my Blue Yeti.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Versatile Mouse For All Around Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. The ability to lock and unlock the scroll wheel is an excellent feature, and the weights make the mouse very customizable for whatever mouse grip you prefer. This thing was an adjustment from my M50 that is very "heavy" in comparison. Even when set to similar DPI settings I felt like I was throwing my cursor all over the place, but it was a quick adjustment and I do feel that "light" mice offer much more precision where needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jason, Very glad to hear how awesome you think the G502 Hero Gaming Mouse is---your feedback and recommendation is very much appreciated. One of the great benefits of the G502 is the fact that you can add weights to it if you're wanting something "heavy". Five 3.6g weights came with the G502 and are configurable in a variety of front, rear, left, right and center weighted configurations. Also, the customization goes to another level when you use Logitech's G Hub software. Here's a link to the download and some information about it: https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this useful and that all is well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Good for large hands and long fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Rated 5 out of 5 stars

    Amazing mice! Amazing price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best budget gaming mouse I have had the pleasure of testing. You get 11 programable buttons and 5 weights to find your perfect balance. The mouse is fairly light compaired to my last unit so I used all 5 weights. The primary and secondary buttons are very crisp and have remained so after nearly 4 months of hard use! I game daily after work for a minimum of 4 hours to give some prospective on use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Swing and a Miss for Logitech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure where all these 5 star reviews came from or why this Mouse is a best seller. First off.. the form factor is unnecessarily cluttered with hard edges, oddly shaped buttons (Why??) and a design that clearly favors righties only. To be fair and to get past the initial change from my old Corsair mouse I've been using this replacement for a couple of weeks now. Time has not improved my perceptions of this Mouse. I still struggle to find what should be the easiest and most ergonomic of ANY button on this thing, that being the left mouse button. About 25% of the time my fingers can't feel where this button is without looking at how I'm holding the mouse and re-position my fingers. Really stupid. Also, the placement of the additional buttons literally do nothing more than get in the way and are prone to accidental clicking, especially the resolution change button that ends up getting clicked at least several times a day which sends the mouse cursor flying across the screen. I will say on the plus side, I do like the weight. However, the overall size seems small. I'm about 5'9" and weigh 185. I'm not a huge person, but this feels really small in my hands. Now the worst part, others have mentioned, the mouse wheel is absolutely abysmal, there is absolutely no texture on the wheel whatsoever and spinning it is an exercise in frustration. How are they still manufacturing this thing when the plastic is so rock hard your finger slides over the wheel without actually having it turn. If you click the wheel release button so that the wheel is free spinning, the performance does not improve much. While you might be able to spin it like the prize wheel on the Price is Right, the sensitivity is so light that you scroll when you don't intend to simply by moving the mouse around or accidentally bumping the wheel. There is no happy medium here. This mouse is ready for the hardware graveyard. Logitech is clearly capable of better efforts than this thing, why are they still manufacturing it? Do yourself a favor and find a symmetrical mouse with less eye candy, goofy buttons and a mouse wheel that actually moves when you try to spin it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I was looking for a mouse with a scroll wheel that would allow you to have a continuous scroll without “click” scrolling. This mouse allows you to switch between the two and both feel great. I only found this feature on Logitech mice for some reason so I went with this model. You can add or remove weights from the bottom of the mouse to your preference. I added all of them as it gives it a premium feel in my opinion without being too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse, have been using it the past 2 years or so with all of the weights in the mouse, customizable side buttons, free flowing scroll wheel switch make ease of gaming and editing a breeze, love it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking a moment to share your experience. We’re so glad the Logitech G502 HERO Wired Gaming Mouse is working well for you. Your support means a lot and helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G502 offers precision, comfort, and customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great summary! We're glad you're highlighting the precision, comfort, and customization of the Logitech G502 HERO. Thanks for sharing your feedback! Logitech

  • Rated 5 out of 5 stars

    Amazing mouse for all types of computer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is performing amazingly, with no complaints. The wire for it is durable and flexible at the same time so cord management is easy and safe. You can adjust the weight of the mouse with the weights that come with the mouse to really get an exact fit out of the thing. You can also customize the LED lights, set keybinds, and DPI profiles for seamless transitions from one activity to another. I am extremely impressed so far with the quality of the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love-hate relationship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doubt that Logitech knows how to make a good mouse - the hardware and build quality are great, and the design is aesthetically pleasing. The finely textured surface on the right side and thumb rest are a nice feature and help maintain purchase on an otherwise slick surface. The RGB lighting is sparse, but differentiates this model as something more than your standard mouse. But what really sets this mouse apart from others is the scroll wheel, and that's what drives my love-hate relationship. I love the fact that the wheel can be "unlocked" with a click of a button, and turn into a free-spinning scroll that really enhances zooming in or out in games, or moving up and down web pages or spreadsheets quickly. But this same feature also renders the middle click function nearly useless, as you are more apt to trigger the left click sensor of the wheel. Finer control of the middle click can be restored by enabling the tension button, but for some reason Logitech choose to go without a rubber (friction) surface on the wheel, so more times than not your finger will slide over the surface without moving it. Pressing harder on the wheel to get some friction will cause a click of the middle button. I really want to love this mouse, but for that reason, I just can't. If you have large hands (as I do), a fingertip-grip is required. This took some getting used to, as I switched from a mouse that allowed a palm grip (my preference). Also, The programmable software (G Hub) is generic and counter-intuitive. I don't want to spend any time tweaking features because of the poor software design. TL;DR: Pros: Free spinning scroll wheel Hardware quality (tracking sensor, buttons) Aesthetically pleasing design Great pricing (around $40 on sale) Customizable (weights, programmable buttons, RGB) Cons: Friction-less wheel surface G Hub software May not work for large hands Right hander's only

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for people with smallish hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read that this mouse wasn't the best for people with big hands, but decided to purchase it anyway. I see now that was a mistake. It's not totally ruining my experience, but I had to unbind all of the dpi changing buttons because I found myself accidentally hitting them a lot. Even after a month of daily driving I still accidentally hit the buttons on the side of the mouse which can lead to unfortunate situations in games, but the sensor is nice and so is the weight. Overall this is a great mouse, but if you have bigger hands than most, there are better options. Not to mention how buggy GHub is, it offend glitches out and requires reinstallation, an issue that has been around for a while now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New favorite gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired gaming mouse with a easy to use utility app. Feels great in the hand and if you want a more heavier feel to the mouse. It comes with a small case of 3.6 gram of weights that you can insert in the mouse to make it on the heavier side. I didn't need to use the weights, since I felt comfortable with the weight of the mouse out of the box. It's simply a sleek looking comfortable mouse that gets the job done without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I know who games on PC I recommend this mouse to. It is built tough and fits my hand comfortably and has all the features I am looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We're thrilled to hear that the Logitech G502 HERO SE is your go-to recommendation for PC gamers. It's fantastic to know it's durable, comfortable, and has all the features you need. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Great Mouse @ a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic! It fits the hand very comfortably, comes with weights to customize how heavy it is, has a customizable RGB logo, an alloy scroll wheel, and programmable buttons. It looks slick and works great. I dont use it for gaming as I actually bought it to do 3D rendering, but I'm sure it would make any gamer proud!

    I would recommend this to a friend