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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 7,610 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with Amouse. Everything worked smoothly and I’m satisfied.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re honored by your feedback. Knowing our product is serving you well is the best reward. Thanks for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this mouse for the past year hasn’t failed me!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mouse... Overall, it works really well. Only issue is that the "sniper" button is a little hard to reach. Weight is good... Feel is good... Price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really good mouse overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is a highly-rated and customizable gaming mouse with a sleek and ergonomic design, 11 programmable buttons, and a highly responsive and accurate sensor ranging from 200 to 12,000 DPI. The mouse also features a weight tuning system, allowing for customization of the weight to suit individual preferences, making it an excellent option for both serious gamers and everyday users.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Really good mouse for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how comfortable it is I think this is the best mouse ever! Have had this mouse for a month and it is awesome. 1, it have 6 buttons for gaming binds. 2, weights included for extra weight. 3, cable is pretty long its 3 ft away,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight! So many extra, mappable buttons. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best budget mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse Ive used, the dpi is easily adjustable and the buttons are easy to reach/use. Best for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get over the feel of this mouse. I can’t move on to any other mouse to game with. Custom weights to make your game play feel smooth. Extra buttons to have the quick reaction while gaming. Dpi levels set for when you change to other games. Long lasting. I can’t give this mouse up for another until they stop selling them and mine don’t work anymore. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Huge gamer, AMAZING mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence, buy it! My son needed a new mouse. He loves how comfortable this one is in his hand. The extra thumb support is everything! It glides so smoothly. He loves it. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, programmable and reliable. Love the mouse, responsive and snappy. Great feel, interchangeable weights inside to help with steadiness. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire mouse for big hands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse. It fits my giant hands perfect and just enough buttons for me to program. Thanks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sure, here's a shorter version: The Logitech G502 is a great choice for gamers with large hands, offering a comfortable grip, customizable weight, programmable buttons, and a precise sensor. Enjoy your G502!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year, still works great and being able to change the weight and it having side buttons helps with key binds great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your endorsement of the G502 HERO's durability and flexibility is valued. We are committed to providing peripherals that maintain performance over extended periods, and your observations validate this commitment. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    My favorite gaming mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision one makes in selecting a gaming mouse is a highly subjective one, but for me, this is the one. It's extremely comfortable to use, and lasts forever. I had the original model since 2013, it's still going strong. I use different profiles for gaming/work, I love the ability to copy/paste and have other shortcuts saved right at my fingertips. With one click, I can switch profiles and jump into a game, and I'm ready to go. Highly recommend you at least consider this mouse when looking for a good gaming/all around option!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Wonderful Mouse, but ghost click issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It took some time to get used to it at first due to not ever using a mouse with this many options. I love all the buttons and get plenty of use out of it. My only complaint is that barely 3-4 months after I bought the mouse, it started registering extra clicks. I noticed it especially when playing a game because it was interfering horribly. I tried updating the mouse and changing the software I used which made things worse because it messed up my ability to use the extra buttons when mapped while in a game. I used some canned air to try dusting underneath the main 2 buttons and it didn't help right away, but eventually, I did notice the issue was basically gone. I felt that was too fast to be having issues like that, but otherwise, fantastic mouse, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I did buy this mouse when it was a Deal of the Day so I was able to get it under MSRP. This was my go-to for a couple years. Very comfortable and lots of programmable buttons. For a wired mouse this is a great value. It is worth noting that as of April 2022, the G HUB software that integrates with the mouse is really buggy and lots of people have had issues getting it to work. Hopefully Logitech will patch this issue in a future update.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback regarding the GHUB helps us improve every step of the way and it will be resolved in future days. Thank you! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable, convenient and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tons of buttons! A great stylish mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the scroll wheel. The option to add weights is really cool to adjust the balance of the mouse. Tons of buttons with a stylish look.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Great starter mouse for heavy handed beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my review of the viper, Disclaimer that I don’t buy into those overly hyped one off brand pc peripherals like that mouse with all the holes in it. This is a 50 dollar mouse and handles like a 50 dollar mouse, it’s heavy, bulky, clunks around, BUT I still poop on every single one of my friends that has a $1000 keyboard and $550 mouse, they just can’t keep up with me. So I’m convinced it’s the gamer and not the gear. I feel like this is the basic mouse that all gamers should start out on. Kinda need big hands and a heavy arm though. This mouse has some weight to it and comes with additional weights if for some reason you want it even heavier than stock. Great cheap starter mouse though, helps you learn how to mess with its program ghub macros, mapping, etc etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mouse for productivity due to infinite scroll, sideways scroll, and macro buttons as well as gaming. The cord is very nice and braided. It also has a velcro strap attached which is helpful. The software is very easy to use. It has many presets and also makes it very easy to create macros. As for the mouse itself, the RGB zone is small but looks nice, from what I can tell the sensor is accurate, and the mouse feels good in the hand. As for the weights, it feels fine with any amount but I like using all of them.

    I would recommend this to a friend