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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,610 reviews
  • Rated 5 out of 5 stars

    Good Quality. Slightly Awkward button placement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a Razer Mamba TE for the longest time and it was fine but the wheel rotary encoder went bad on me pretty quickly. I switched over to this mouse and it was overall a nice upgrade. I love the no click setting on the scroll wheel. The switch by the thumb to temporarily switch to the lowest DPI setting is really neat for certain FPS games but it's placed more forward than I'd like. I have to move my hand forward to a less comfortable position to be able to use it. The up/down dpi switches are in a nice enough spot. Overall it's pretty good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had countless razer mice (basilisk, deathadder, mamba, atheris, etc) and all of them have some degree of poor quality control, as well as issues with synapse. this logitech feels very well built and the g hub app seems to be very solid and fulfills my needs. i’ve only had this mouse for about a month so far, so it’s too early to tell how it hold up long term. but my last logitech mouse was a g100s from 2013 and that lasted over a decade, so i’m very optimistic with this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to learn you're happy with the Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for sharing your feedback with us! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few months now. This is a great gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So far my favorite gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamers we are never satisfied with our mouse when we are playing. Things like too small, or not the right size, please more buttons, I don't like this or that can be coming from anyone. But, after using different ones and so far I really really like this one by a lot. Pros: Exactly the right buttons that I was looking for. Amazing feeling on my hand because you know I have normal hands. Build quality and ergonomics are solid. Also, the weight is adjustable and the software is really easy to use. Cons: To me NONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High quality mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for people who like heavy mice! RGB has a nice touch to the product. All of the buttons are good for setting macros!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the clicks feel good and the fact that you can modify the weight is the best thing, 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that you're enjoying the satisfying click feel and, especially, that the customizable weight system is a highlight for you. Logitech

  • Pros mentioned:
    Overall performance, Price, Weight

    Rated 5 out of 5 stars

    Great buy, solid quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no complaints whatsoever. Overall a solid quality mouse at a generous price too (was about $28 when I got it). Comes with adjustable weights and scroll wheel, too. Scroll wheel is nice, since I do like to quick scroll through web pages for stuff like homework. You won't be disappointed if you're looking for an affordable wired mouse that has the quality to back it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Overall good mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a couple years now, have yet to fail me, no issues, can easily be adjusted with the app regarding sensitivity and RBG.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the G502 HERO! We're thrilled to hear it's been a reliable companion for you over the past couple of years. Enjoy the customizable features! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great i especially love the scroll wheel feature and how nicely it fits in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tjis mouse works great. My son loves it with his mack book neo.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind message! We’re happy our product is meeting your needs and your son loves it. Your feedback helps us keep improving. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 HERO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for over two months and have not had an issue. Would recommend highly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the Logitech - G502 HERO Wired Optical Gaming Mouse! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Real Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a G502. I enjoyed it so much, I wore the first one out and it lasted 3 years with heavy, everyday use. The weight, feel and ergonomics was very fitting to gaming use as well as normal activities. Side buttons are easy to get to and DPI can be swapped on the fly without issues. The RGB lighting function is simple and can be synced up with a keyboard with relative ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      What a testament to the G502 HERO. A second purchase is the highest praise! We're thrilled to hear your first one held up for three years of heavy, daily use, and that its weight, feel, and ergonomics are a perfect fit for both your gaming and everyday activities. It's awesome that the easy-to-access side buttons and on-the-fly DPI swapping enhance your experience, and that the simple RGB lighting syncs up effortlessly with your keyboard. Here's to many more years with your new G502! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for FPS games with the extra side buttons. No complaints at all on response time, dpi options etc. It includes customizable extra weights, though I think it’s plenty heavy enough especially if you’re used to Razer viper series. The locked or free-rolling scroll wheel is a nice option to have. Relatively subtle rgb. Extremely “gamer” aesthetic/design, which is over the top but kind of awesome as a result. Overall ergonomic and great value, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The wheel is a little tough and sticks sometimes. But overall a really good mouse to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear you find the G502 HERO Wired Optical Gaming Mouse excellent overall, and we appreciate your honest note about the scroll wheel. Your support means a lot to us! Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    good for the price can’t complain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a variety of gaming mice, from Razer to Alienware to Hyperx, etc. A lot of them weren't bad, but for the prices, I consider them to be pretty trash. but Logitech offers a comfortable mouse and a decent price. i have been using this ever since with no issues at all.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you've found a reliable and comfortable mouse in the Logitech G502 HERO. It's disappointing when other brands don't live up to their price points.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming mouse. I LOVE that you can adjust the weight of the mouse, so it's the perfect weight for your unique hand/wrist. It makes gaming seamless. And the ability to adjust the speed of the mouse without going into settings is great, too. The light adjustments are fun, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Programmable Option for FPS Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one of Logitech's lower priced options which was on it's way out after a while, and I've enjoyed the ergonomics and arrangement of the buttons on this one. I can cycle mouse sensitivity between programmed settings and still have 3 buttons left for voice chat from the thumb position, and the wider profile of this mouse over similar offerings allows for a more solid and comfortable grip for FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved this mouse, comfortable, quick and comes with weights to get that perfect accuracy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Down with wireless Fly by Wire

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech