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Customer reviews

Rating 4.7 out of 5 stars with 7561 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,561 reviews
  • Rated 4 out of 5 stars

    Awesome mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the gold standard in pc gaming mice. Wish they would bring back the braided cable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for narrow hands and people who use a claw grip. Sleek and cool look. Smooth. Cheaper and just as good as wireless model.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying out the mouse, I found that it was easy to grip, and I found it is easy to adapt with. The buttons are easily accessible for my hands, and the weight of the mouse can be changed to aid in a better gaming experience. I would highly recommend this to anyone who is looking for a Good Gaming mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    WORST MOUSE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great hardware wise. Buttons have a nice feel, nice tracking, plays well. HOWEVER, the software KILLS this mouse. GHub is just horrible. Button assignments are a complete joke and is impossible to get them to act correctly. When you go to play a game, you realize NONE of your button assignments work because the mouse has switched into on-board memory. It does this randomly inside or outside of games. In on-board memory mode the mouse is just TRASH. No matter what profile I used the button assignments wouldn't stick. Why can't I just make my profile DEFAULT and NEVER CHANGE (PERSISTENT PROFILE MEANS NOTHING)?! Why can't I disable on-board memory mode?! Why can't I get my button assignments to WORK reliably?! So inside the software there is DEFAULT, G-SHIFT and ON-BOARD. Each one can hold different button assignments. The mouse randomly switches between all of these and 1/3 of them DO NOT WORK. Want to use a macro? IMPOSSIBLE WITH THIS MOUSE. You will be ALT-TAB'ing out of your game for 10 minutes each time to restart the software to get your button assignments to work. I tried making them ALL THE SAME so no matter what it switched to they would all be the same, right? NOPE. That did not work either. You can add all of your games to their own profile, didn't help me. You can assign profiles to on-board memory, that didn't help either. The software killed this mouse, It's the worst mouse software I've ever used. RETURNED.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello DRob! Sorry to hear you're having issue with your G502 HERO Wired Optical Gaming Mouse. What I could recommend you is creating a new profile in G Hub, so from the Home Screen, at the top where it would say Active Profile Default, click on that, then click the "+" sign to create a new profile and work your assignments off of. The other thing you might want to check, is making sure the on-board memory option is turned off, so from the Home Screen off G Hub again, click on your peripheral picture, then at the top right, you'll see a small "gear" icon, click on that, and make sure on-board memory is off. If that doesn't solve the issue, maybe try uninstalling and reinstalling the software, there could be something wrong in the settings, but your G502 mouse should definitely hold up your configurations in-game. - Mathieu from Logitech

  • Rated 5 out of 5 stars

    High quality, if a bit big and heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll preface this by saying I don't play many RTS or FPS games that require twitch reflexes. This is a high quality mouse with a great sensor and adjustable weights. I enjoy the ratcheting scroll wheel and the customization afforded by the logitech software, even though the software is a bit heavy. You can turn off the G logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, does everything you need. I use it for gaming and everyday use and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for palm grips. Lots of buttons to configure to any game. I use two, C crouch and R to reload by the R mouse button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra buttons are nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a cheapo mouse for years, finally decided to upgrade and glad I did. Has extra buttons I can actually comfortably press and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks the same like the old one i had, but dont like the new cable, feels flimsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the gamer on a budget. The thumb rest is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic fit. Weights to balance mouse for different surfaces. Looks cool. Hand doesn’t get tired from extended play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse woes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features at a great price. My mouse died and was able to order on line and pick up in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works good. The highlights are its accuracy, easy to click, the added weights. I really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many buttons for this old man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my aging G5 mouse. Works, fairly comfortable, decent price. Only problem I'm having is getting used to all the extra buttons that I keep hitting on accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Fits well in my hand, tracks well, and nice positive clicks from buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift but the recipient really likes the way the mouse works and fits their hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great. It works with the fast and slow games and is accurate. I would buy this mouse again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old G502 before this one, and I don't think there's a lot of improvement since. Sure the sensitivity range is higher but I don't really feel much of a difference in daily use and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been amazing, the DPI buttons on the mouse, to the extra buttons to keybind and make things faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with great button customization

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this mouse, I needed something with easy button configuration. and this fits the bill.

    I would recommend this to a friend