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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7390 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,390 reviews
  • Rated 5 out of 5 stars

    Tried and True design that's still great today

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am biased as I love the 502. I bought my first Logitech 502 from Best Buy actually around the end of 2011 I think. I got a $50 gift card to steam at the time with the purchase (mouse retailed close to $100 at the time) which I told myself I would use to buy GTA:V when it finally released on PC (which wasn't until 2013 lol). Either way, I managed to use that 502 for a solid decade+ and honestly could have kept going with that mouse but it was starting to show it's age. Scooping a 502 Hero was a no-brainer replacement, especially when on sale. Couldn't be happier with the ergonomics of this mouse and button feel. In the same vein, you get a wide variety of mouse buttons and the ability to map and assign them to your heart's content as well as adjust the mouse's DPI on the fly. It's a great mouse that continues to review well and win people over after all these years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there D0nny, thanks for this awesome review! I'm biased as well; the G502 was my first gaming mouse, and will always have a special place in my heart. Let us know if any issues arise, and thank you for being a Logitech customer! -Weston from Logitech

  • Rated 5 out of 5 stars

    Simply the best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mouse in terms of form, ergonomics, and functionality. I use mine every day for work and gaming. I could go the rest of my life never using a different mouse, and that would be fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your resounding endorsement of the Logitech G502 HERO is truly exceptional! We are absolutely thrilled to hear you consider it the perfect mouse in every aspect—form, ergonomics, and functionality. Knowing it seamlessly supports your daily work and gaming, to the point where you'd be content using it for the rest of your life, is the highest praise we could receive. Thank you for such powerful feedback! Logitech

  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Logitech G502 HERO Wired Optical Gaming Mouse to use for gaming, I got it because the mouse I currently using was horrible. I am very happy with my new mouse, as it is very comfortable, lightweight, & fast. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse for big hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! It's very smooth and comfortable. Many options for customization even added weights for more comfort! It's the perfect mouse for someone who takes their gaming seriously and enjoys a larger mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really good dps can be changed and mouse speed is pretty smooth and it’s a fair price for how good this mouse is very good quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled that its customizable DPI and smooth tracking are hitting the mark for you, especially given its great value. We really focused on delivering top-notch quality and performance with this one, so it's fantastic to get such positive feedback! Logitech

  • Rated 5 out of 5 stars

    Great budget friendly gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says 16,000 DPI but via a free online update it is bumped to 25,600. This unusably high sensitivity is not necessary but it's cool to say you have. Why would you buy anything else? This mouse is affordable, reliable, and good looking. The super high 25,600 dpi is crazy at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive. Looks and feels great. Works really well and each button is fully customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought another G502 after I wore out the first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing CAD work, I'm really hard on mice, typically burning one up every year or two. I was so happy with my G502 I had to buy another. I've got relatively small hands and the fit is perfect. The software is really nice with everything being programmable for my uses. Best part is the fully adjustable sensitivity so that I can control exactly how far my cursor moves across the screen for a given flick of the wrist. Great mouse with exceptional accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and how you can change the weight of the mouse the program to change the speed of the mouse is easy to use and the scroll wheel is great how you can unlock.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Loving the G502 HERO! The comfortable design, customizable weight, and intuitive software for DPI settings sound amazing. Plus, the unique free-spinning scroll wheel is a great touch. Enjoy gaming in comfort and control!

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive good weight feels good has amazing curve and the way you can use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features and Feel, Questionable Durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has great feel and accuracy, which is perfect for FPS gaming, RPG's, MMORPG's, or any genre of gaming. The HERO has adjustable DPI settings all the way up to 18,000, but I never found the need to use that high of a setting. I loved the on-the-fly profile buttons so I could change the sensitivity to suit the in-game situation. For web browsing, I loved the un-lockable scroll wheel so you can free wheel through pages of text like a champ. The weight of the mouse is adjustable as well, but I didn't use the weights as I like a lightweight mouse. One downside I experienced was the overall grip was a little slick. I use a modified claw grip, and there is no lip on the right side of the mouse for your pinky finger to grasp. Therefore, I had to grip the mouse a little tighter than I normally do. It took several days to get used to, but once I did, I loved the mouse. Now, for the last and biggest downside; durability. After 2 years of use, the left mouse button started to fail. If I clicked and held, the mouse would sporadically click repeatedly on its own. This makes playing games and day to day activities nigh impossible to enjoy, and I have since switched to a Corsiar Nightsword. Review to come later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 11-button ergonomic gaming mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this, which was basically the exact same thing with slightly redesigned button shapes, but the scroll wheel finally died after several years so I needed a quick replacement. This still has everything I need, and is the best gaming mouse I've ever used. The Logitech software is easy to use, and the mouse has 3 customizable profile settings, which can be switched with the middle button anytime you want. It has the basic L&R buttons, with a clickable & TILTING scroll wheel, which is really great since tilting wheels are becoming quite uncommon. Also, there is a button to allow freescrolling (spin the wheel and it keeps going, great for scrolling through long websites). There are 2 buttons just next to where your thumb rests, with a 3rd at the tip. Also, there are 2 more right next to the left mouse button, though they're easy to miss. The button to choose which profile you want can actually be remapped too. Also, the buttons aren't just a jumbled bunch like the many of the Razer mice, these are all perfectly located to easily reach. It's just a matter of remembering what you have mapped. Counting the scroll wheel as 3, the grand total of buttons that can be remapped is ELEVEN! The only problem I have with this model is that the wheel actually tilts too easily if you try to just click it. There's much more empty space next to it, and it's definitely a lot looser than the previous one, but it just takes time to get used to and isn't enough to lower my 5 star rating. There's also a wireless version of this, which costs an additional $100, so just go with what suits you best. I personally prefer corded ones myself because they're cheaper, and also so I don't have to worry about batteries, charging, or signal loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    100% Percent Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing mouse for the try hard gamers. When they say it was 11 customizable buttons, they also mean that the scroll wheel, left and right click and also be customized. Basically every button can be customized. Also the wire isn’t a issue, it hasn’t bothered me once. The software is easy to work with I’m saying from experience and from upgrading from a g602 to this awesome mouse Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse the DPI on it is amazing it even has rgb and it’s very cheap to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've gotten this mouse. The last time was over two years ago, and since then it had gone under heavy use. This mouse is the best mouse that I've ever used for gaming. The glide is nice, there are adjustable weights, the RGB is customizable, you can adjust the scroll wheel, and so much more. Great value for the price, but it is much heavier compared to other mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and amazing for adjustments while gami

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wired mouse which is a downside however after using other top brand mouses I've come to the conclusion this mouse is about #1. You can adjust the weight and dpi to a precise level and the mouse fits good in your hands (I have small hands). Overall 8.2/10 Would definitely get the wireless in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to figure out how to use the App. The customizations are endless with this mouse. I like the brake on the scroll wheel. You can use it as a free spin or with the incremental clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!

  • Rated 5 out of 5 stars

    Perfect Gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wired gaming mouse. The best thing i like is the scroll wheel has 3 button option. Which works perfect for my FPS games to change primary and secondary weapons on the fly. Mouse response time is great for all games. You can customize your mouse with logitech software, it detects games and you can switch profiles based on what you customized your mouse for each game.

    I would recommend this to a friend