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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 7,610 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is good works like its supposed to, takes little while to get used to the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse but only lasts about 4-5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming this is my second. The mouse has changeable dpi and weight. the only downside is that it lasts about 4-5 years then you gotta look for a new mouse but that is longer then most other mice on the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the G502 HERO! We're glad you're enjoying its customization options and durability. We're always striving to improve our products' lifespans, so your feedback is valuable to us.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    comfortable but sensitivity settings required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold slides easily on mouse pad. it is very sensitive so adjust settings immediately after setting it up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO and your helpful tip regarding the sensitivity settings. We’re glad you find the mouse comfortable and smooth, and we appreciate you sharing this advice to help other users get started! Logitech

  • Rated 5 out of 5 stars

    Great mouse. Comfortable and customizable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! The "ergonomic" design actually works (at least for me), and I really like how many buttons it has. The wheel scroll, sensitivity, and light settings are diverse enough that most people should be able to find something they like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable Precise Multi function Pretty LED light Comes with optional weights for individual hand feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level gaming mouse, with weights for added customization

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review! We’re glad to hear the G502 HERO delivers great value as an entry-level gaming mouse, with customization options that enhance your experience. Your feedback is truly appreciated. Logitech

  • Rated 5 out of 5 stars

    Excellent Replacement for a Logitech G9x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a Logitech G9x with the G502. While not quite as comfortable as the G9x, this mouse is very comfortable for individuals with larger hands and I value the infinite scroll wheel. It is easy to adjust the DPI settings with the software and save them as profiles. I occasionally notice a 'double click issue' where clicking the left mouse button once registers on my computer twice. It can be frustrating, but does not occur often enough to be a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take Command Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid affordable gaming mouse. The features alone should make you want to get it. I admit the extra buttons took me some time to find a use for them: once you found the use the competitive edge is in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re glad you found the extra buttons useful once you got accustomed to them. Your feedback helps us understand how users adapt to advanced features, and we’ll keep this in mind for future designs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best gaming mouse that doesnt cost a ton

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most fancy and super expensive mouses were all look. once u start to use them, all kind of flaws come up over time. i chose this mouse just for functionality. its very cheap for a gaming peripheral and easy to use. last G502 mouse lasted several years until it stopped working. i would not look over other brands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the passionate review of the G 502! It’s clear that practicality and long-term reliability matter to you, and we're thrilled that this mouse has delivered on both fronts. No frills, just flawless functionality—that’s the kind of trust we love to earn. Here's to many more smooth years of gaming ahead! Logitech

  • Rated 4 out of 5 stars

    I love playing with the scroll wheel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything this mouse offers for the price isn’t bad. With a sturdy tethered wire and added weights to change how your mouse feels for fps’s has actually helped me as a heavy handed keyboard and mouse player. And you can customize every and any button to your liking when you download their app. Only problem I had was accidentally pressing the dpi up button, which is annoying. I just turned it off on the app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO; it's great to hear that the weight tuning and customization helped your gameplay. We appreciate you sharing how you resolved the DPI button placement through our software, as this helps us refine the balance between versatility and control. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming. I mainly play FPS and though many people think this g502 is too heavy for FPS, I actually prefer it - I think its mostly kids who can't move a heavy mouse. Plus the weight is adjustable (I use it with all weights though). Apart from gaming, the scroll wheel has infinite scroll option which is simply superior when browsing or reading. Logitech mouse and KBs are simply amazing and this mouse is one of their best.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse on the market. 11 buttons. Custom lighting via g-hub. Amazing mouse, even comes with weights.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Quality gaming mouse, but download its software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this mouse feels good and is ready to use - the full suite of features, though, aren't available to you until you go to the Logitech website and install the full device software executable. That allows for the full RGB color changing, extra button action selection, and a method of altering the DPI stages for the mouse. I wish that the software installed on its own, but the extra step is easy to do with most internet connections and unlocks the full potential of this mouse. I don't use the weights for the plate on the underside of the mouse, but I know some also like those and there are enough at your disposal.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good wired mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ergonomics of this mouse as well as the customizable dpi. For a lower-priced mouse this has several benefits. I also like the optional weights. For me, adding a little heft to the mouse gave me a better experience with the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second G502 Mouse. This one was slightly different than the first as far as the software goes. It was slightly more confusing to set up but I did eventually figure it out. Would buy again. Hopefully they fix their ease of use in their software or have better directions. As far as quality Its great. Like I said its my second I love this mouse and prob will buy another once this one stops working years form now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really comfortable, just enough buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: - really ergonomic, I don't fault any strain after prolonged use - really premium quality and feel, the mouse wheel is aluminum - unlike a lot of gaming nice it's not tricked out with too much LED's or gaudy logos so you can even take it to work - even without installing the program the buttons have use right out of the box, like going back in Google chrome Con: - nothing I can think of, it's a really good mouse Con: - not a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 11-button ergonomic gaming mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this, which was basically the exact same thing with slightly redesigned button shapes, but the scroll wheel finally died after several years so I needed a quick replacement. This still has everything I need, and is the best gaming mouse I've ever used. The Logitech software is easy to use, and the mouse has 3 customizable profile settings, which can be switched with the middle button anytime you want. It has the basic L&R buttons, with a clickable & TILTING scroll wheel, which is really great since tilting wheels are becoming quite uncommon. Also, there is a button to allow freescrolling (spin the wheel and it keeps going, great for scrolling through long websites). There are 2 buttons just next to where your thumb rests, with a 3rd at the tip. Also, there are 2 more right next to the left mouse button, though they're easy to miss. The button to choose which profile you want can actually be remapped too. Also, the buttons aren't just a jumbled bunch like the many of the Razer mice, these are all perfectly located to easily reach. It's just a matter of remembering what you have mapped. Counting the scroll wheel as 3, the grand total of buttons that can be remapped is ELEVEN! The only problem I have with this model is that the wheel actually tilts too easily if you try to just click it. There's much more empty space next to it, and it's definitely a lot looser than the previous one, but it just takes time to get used to and isn't enough to lower my 5 star rating. There's also a wireless version of this, which costs an additional $100, so just go with what suits you best. I personally prefer corded ones myself because they're cheaper, and also so I don't have to worry about batteries, charging, or signal loss.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Favorite gaming mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming, zero issues and it feels very comfortable in my hands!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button programming for Online gaming superb with great ergonomics. The mouse works seamlessly with other in game screen prompts!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech