Customer Ratings & Reviews
- Model:
- 910-005728
- |
- SKU:
- 11391138
Customer reviews
Rating 4.7 out of 5 stars with 7610 reviews
(7,610 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good gaming mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good gaming mouse. Fast, smooth, and offers good control for gaming. It has a comfortable design, which is great when you are gaming for a long time. The weights to personalize the feel of the mouse is interesting, but I have a problem with the cover coming off and the weights falling out. That is my only issue with this mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .That's wonderful to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse for its speed, smoothness, control, and comfortable design during long gaming sessions! We appreciate your feedback regarding the customizable weights and are sorry to hear about the issue with the cover and weights falling out.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope they don't discontinue this mouse. Second one I've bought and I like it a lot.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience.
- Pros mentioned:Weight
Rated 5 out of 5 stars
I love this mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The weighs that come with it are a big plus since I tend to prefer the mouse to be on the heavier side, the scroll release button also comes in handy when trying to scroll a slow scrolling website/software.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the review! The adjustable weights on the G502 HERO sound perfect for you, allowing you to personalize the weight for optimal comfort and control during gameplay. The scroll wheel release button is another handy feature for navigating long web pages or documents. We're glad you like it!
- Pros mentioned:Comfort, Overall performance
Rated 5 out of 5 stars
Just buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had various iterations of this mouse with the original G502 being my first then i owned the proteus core and the spectrum. Logitech once again with the 502 hero have outdone themselves. The mouse is incredibly responsive, the buttons are reliable the weight is awesome and for someone with larger hands the extended left and right button are awesome, I use this mouse for anything between MMO, RPG to FPS 10/10
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great budget friendly gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box says 16,000 DPI but via a free online update it is bumped to 25,600. This unusably high sensitivity is not necessary but it's cool to say you have. Why would you buy anything else? This mouse is affordable, reliable, and good looking. The super high 25,600 dpi is crazy at this price point.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit on the heavier side of gaming mice but comfortable hand placement and glide and software
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences.
Rated 5 out of 5 stars
Tried and True design that's still great today
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am biased as I love the 502. I bought my first Logitech 502 from Best Buy actually around the end of 2011 I think. I got a $50 gift card to steam at the time with the purchase (mouse retailed close to $100 at the time) which I told myself I would use to buy GTA:V when it finally released on PC (which wasn't until 2013 lol). Either way, I managed to use that 502 for a solid decade+ and honestly could have kept going with that mouse but it was starting to show it's age. Scooping a 502 Hero was a no-brainer replacement, especially when on sale. Couldn't be happier with the ergonomics of this mouse and button feel. In the same vein, you get a wide variety of mouse buttons and the ability to map and assign them to your heart's content as well as adjust the mouse's DPI on the fly. It's a great mouse that continues to review well and win people over after all these years.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey there D0nny, thanks for this awesome review! I'm biased as well; the G502 was my first gaming mouse, and will always have a special place in my heart. Let us know if any issues arise, and thank you for being a Logitech customer! -Weston from Logitech
- Pros mentioned:Weight
Rated 4 out of 5 stars
Great Features and Feel, Questionable Durability
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has great feel and accuracy, which is perfect for FPS gaming, RPG's, MMORPG's, or any genre of gaming. The HERO has adjustable DPI settings all the way up to 18,000, but I never found the need to use that high of a setting. I loved the on-the-fly profile buttons so I could change the sensitivity to suit the in-game situation. For web browsing, I loved the un-lockable scroll wheel so you can free wheel through pages of text like a champ. The weight of the mouse is adjustable as well, but I didn't use the weights as I like a lightweight mouse. One downside I experienced was the overall grip was a little slick. I use a modified claw grip, and there is no lip on the right side of the mouse for your pinky finger to grasp. Therefore, I had to grip the mouse a little tighter than I normally do. It took several days to get used to, but once I did, I loved the mouse. Now, for the last and biggest downside; durability. After 2 years of use, the left mouse button started to fail. If I clicked and held, the mouse would sporadically click repeatedly on its own. This makes playing games and day to day activities nigh impossible to enjoy, and I have since switched to a Corsiar Nightsword. Review to come later!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for a mouse that can let you compete at a high level but dont want to break the bank this is the perfect option!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow.
- Pros mentioned:Price, Rgb lighting
Rated 5 out of 5 stars
Great Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse the DPI on it is amazing it even has rgb and it’s very cheap to.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Mouse!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving.
- Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Wonderful Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I've gotten this mouse. The last time was over two years ago, and since then it had gone under heavy use. This mouse is the best mouse that I've ever used for gaming. The glide is nice, there are adjustable weights, the RGB is customizable, you can adjust the scroll wheel, and so much more. Great value for the price, but it is much heavier compared to other mice.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Makes Gaming Easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right amount of weight, and the different functions are amazing. The fact that the lights change colors like the keyboard is a BONUS.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences.
Rated 5 out of 5 stars
Mouse Review (AMAZING)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming mouse I have ever used. I love the weight exchange that you can do. It is impossibly smooth on my desk matt and have not had a single problem. The additional settings that help you tailor this mouse to be as tailored to you as it can be is phenominal.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey.
- Pros mentioned:PriceCons mentioned:Software
Rated 5 out of 5 stars
Excellent mouse with helpful software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse with helpful software and weights to modify the responsiveness and feel of the mouse. Also, the Logitech software is not heavy and obtrusive like some of the competitors. I've used much more expensive gaming mice and this one is lacking nothing and excels over the more expensive mice in many categories. Great find.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
good and simple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is super responsive and comfortable, and the extra buttons are really useful. The weight system is a nice touch, and the sensor feels precise. My only small complaint is that it’s a bit heavy compared to ultra-light mice, but overall it works extremely well.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Logitech G502 HERO mouse. We appreciate you taking the time to detail your experience, including both the positives and areas for potential improvement.
- Pros mentioned:Rgb lighting, Weight
Rated 5 out of 5 stars
Solid mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid mouse. Weighting and buttons are good and the RGB feature is pretty cool.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Buy this, or dont
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mouse, the customization capabilities never cease to amaze me
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up on sale and is a amazing mouse. I have bigger hands and it still is a comfy fit for long sessions.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech!

