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Customer reviews

Rating 4.7 out of 5 stars with 7609 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 7,609 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need a mouse suggestion? This one is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the go to mouse for gaming. When in doubt, G502 HERO it out. This gaming mouse being so good at less than $50 makes it practically unbeatable. I've been using mine for years with no issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Wired Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Wired mouse works great. Clicks and clacks feel good with many buttons to map for all your gaming needs. Love the mouse wheel free wheel option and the customizable weights that are included. You can really dial in the feel that you want. Would buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your G502 HERO! It's designed to deliver a precise, comfortable, and customizable gaming experience.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse sits comfortably in my hand, the extra buttons were easy to set up, very worth its price, and so I've had no issues with it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear you're pleased with the Logitech - G502 HERO Wired Optical Gaming Mouse. We appreciate you taking the time to share your feedback! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nouse for the value. If you dont have issues using wired peripherals, dont hesitate to look into this one, especially for competitive gameplay. Highly customizable, easily adjustable weight, and the software isnt the worst either. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying the G502 HERO! The combination of customization, adjustable weight, and responsive performance makes it a great fit for competitive gamers. Thanks for sharing your experience!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfy and accurate!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra buttons on the side are awesome if you’re not the best with the keyboard! And the weights help a lot with your accuracy along with the sniper button that slows down your sensitivity when you’re looking through the scope. Must buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you enjoy the Logitech G502 HERO! It sounds like the extra buttons, adjustable weights, and sniper button are all features that significantly enhance your gaming experience.

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement if fantastic. Mapping is extremely easy and it operates very smoothly. I bought one for me and ended up replacing all my kids computers with the same mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thank you for sharing your experience. Knowing our product is making a difference motivates us to keep improving. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming mouse , it’s very smooth and reactive , good quality , nice light up emblem , and the mouse have a nice amount of buttons u can preset to perform different actions .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review! The Logitech G502 is a popular choice among gamers for its combination of performance, customization options, and comfortable design.

  • Rated 5 out of 5 stars

    Amazing design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and feel also love the darkness of the mouse and rgb color, has pads on the sides that give you extra grip and dpi is easy to set up 100% recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE THIS MOUSE ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall my favorite mouse ever. You have weights that you can add or take away from the mouse to help with mobility and comfortability. My husband and I have the same house and we use it for our everyday gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing the awesome feedback. We are happy the Logitech G502 HERO Wired Optical Gaming Mouse has met all your expectations and you love the mouse. Happy gaming to you and your husband. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mice ever for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! This the smoothest mice I've ever used. Very comfortable. Easy to install and use it. The best part is the weight, you can put how much weight is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your G502 HERO! It's designed to be an extension of your hand, delivering peak performance and comfort. We're glad you're enjoying the smooth tracking, customizable weight, and easy setup.

  • Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a female, so my hands are probably a "medium" in the overall world of hand sizes. My previous gaming mouse was too bulky for my hand and I was constantly getting hand cramps from using it. There was so much height to the palm rest and it was just uncomfortable.. I dreaded playing games because I would have to use the mouse. This one fits my hand much better and feels more comfortable against my palm. The thumb rest is aligned well and I like how the side buttons can easily be reached without having to move my whole thumb. The scroll wheel is adjustable to free spin and regular scroll. The dpi can be easily changed by the buttons on top next to your left click. Overall the installation was easy. I added 2 of my weights to the bottom and it plugged in and started working with no issues. I found it to be a great price on sale (~ $40) for what I was looking for at the time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Trigzl, we are so happy to hear the G502 HERO SE mouse is working great for you! Thank you for the 5 star review, we greatly appreciate all feedback. Just in case you didn't know, the G502 also comes with a 2 year warranty. So if you ever have any issues, please reach out to us at our Logitech Support website to get things solved. Thank you for being part of the Logitech family, Have a great day!
      -

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable & On Point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult finding a gaming mouse to use daily instead of my Logitech MX Master 2s that I've used for a couple years now. I needed certain gaming mouse features but everyday features also like web browsing back and forth buttons etc while being comfortable. Hands down great value without too much hype while capable of being a productivity mouse. The weighting seems to start out light to medium allowing you to actually get a usuable adjustment out of it vs being too light with all the weights in it like many I have tried. I do not feel that is a me problem as my son and a friend say the same thing. I did take the liberty of adding a pinky sled mod that mice costing 2-3 times as much "sometimes" have out of preference for those clutch moments...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Try it! Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse! I bought this mouse for my 10 years old son. He says this is the best gift ever. High quality mouse, super responsive, good control, lots of colored led lights. My son loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO SE Gaming Mouse. We are delighted to hear that it has been a great gift for your son and that he enjoys its quality, responsiveness, and vibrant LED lighting. Your support is greatly appreciated, and we hope the mouse continues to provide an excellent gaming experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse I've Owned So Far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First G502. Bought on recommendation because I've got bigger hands. Was not disappointed. The weights you can add are a nice tough and the additional buttons you can map are great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that the customizable features and ergonomic design have made it a great fit for your needs. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, has the same buttons in the same place as the logitech mouse i bought a few years ago. Cable is long enough but not enormous

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re pleased to hear that our product is serving you well. Your review helps us grow and evolve. Thanks for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic for gaming and will not need to get a new one any time soon!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse I’ve used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very lightweight, tactile, and has great customization. Paired well with my gaming logitech keyboard and the rgb is synced using the app. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss knife of the mouse world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has many buttons making it perfect for quick actions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A lot of good features with a nice consistent feel. The scroll wheel is amazing and the general customization is a nice and welcome change. A total steal for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Light stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this mouse performs well for daily use and gaming. Tracking feels accurate, clicks respond fast, and the shape stays comfortable during long sessions. The cable feels durable and movement stays smooth on different surfaces. After some use, the RGB lighting stopped working, which was disappointing, but functionality stayed solid with no impact on performance. Despite the light issue, the mouse still delivers reliable control and good value for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the G502 HERO. We are thrilled to hear the tracking and ergonomics are serving you well, but we sincerely apologize for the issue you've experienced with the RGB lighting. We understand that this is a key part of the experience, and we are sorry for the disappointment this caused despite the mouse's overall performance. Logitech