Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,390 reviews
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Also the price is very affordable. I've bought that model once again after my previous mouse dropped quite a lot of times and eventually got broken.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us stay connected to our users. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse grip fits the palm of the hand, has many function keys, looks good, and is sensitive. I was a little confused about the mouse problem, but the two customer service representatives, Qiqi and Zewen, were quite patient. Good review! I have been using Logitech series for more than 10 years and have always trusted it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a long-time Logitech customer and that you're enjoying the G502 HERO. Your positive feedback about the mouse's design, performance, and the helpfulness of our customer service team is truly appreciated. Thank you for your continued support!

  • Rated 5 out of 5 stars

    Perfect Gaming Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my pc gaming needs. It's comfortable, has a ton of useful buttons and it looks nice on my desk setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, That's awesome to hear! We at Logitech appreciate you calling the G502 HERO your perfect gaming mouse. The combination of comfort, customizable buttons, and stylish design makes it a popular choice for gamers.

  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Rated 4 out of 5 stars

    16000dpi - NOT 25K (but otherwise nice)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse has a grand following and I see why

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and day to day use. I recommend this mouse for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great review! We're glad the G502 HERO delivers top-notch performance for both gaming and everyday use—your recommendation means a lot! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid gaming choice

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and light. They have more expensive mice but this one just clicks all the boxes. Ghub is also the best software out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easily comfortable!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and how well it handles and the durability, it functions well and honestly couldn't have bought any other. My brother has also had it for a while and it hasn't broken in over 5+ years of having it. Good for gaming or just general use of the mouse. Recommended 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review. We're glad the G502 HERO continues to deliver durability and performance—whether for gaming or everyday use. Logitech

  • Rated 4 out of 5 stars

    Great mouse for Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for almost a year now. It still works perfectly fine with no lag when playing shooter games. The extra buttons on the mouse definitely helps when trying to use multiple of inputs into the game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your satisfaction means a lot to us. Reviews like yours help us refine our products and better serve our users. Thanks for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse! Smooth slide with optional mouse weights. Multiple dps options perfect for switching between games, with additional “aim button” to slow dps for those tight situations. Plenty of customizable buttons. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mousing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech