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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,610 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly—so much better than wireless—going to purchase another for my other computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Knowing our product is making a difference for you is incredibly motivating. Your feedback helps us evolve. Thanks for being a part of the Logitech family. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I get the g602 wire less but wanted something more budget friendly. For the excellent price and wired I think this will be my mouse for the next decade. Logitech makes good quality and this is no exception. It was light at first compared to other mice I have had in the past. But this one also includes weights to insert. Overall 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performing mouse, comfortable design. Durable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Ive owned for several years and have had to replace once

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re glad it’s been a reliable mouse over the years and appreciate your recommendation. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    logitech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best on the market! This iss my third one over many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Good mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wireless model from a few years ago. Great feel and love the adjustable settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and how you can change the weight of the mouse the program to change the speed of the mouse is easy to use and the scroll wheel is great how you can unlock.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Loving the G502 HERO! The comfortable design, customizable weight, and intuitive software for DPI settings sound amazing. Plus, the unique free-spinning scroll wheel is a great touch. Enjoy gaming in comfort and control!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for anything and good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my office where I review a lot of documents. Totally overkill for an office setting but it is comfortable and I like how the scroll wheel unlocks and can scroll through webpages and documents quickly. I have the wireless one at home and for $45, which is what I bought it at, I don't see why you would get any other mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse, comfortable shape, good software. My only complaint is that it's a little on the heavy side, making it uncomfortable to hold for long gaming sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Zombiepigman! Thanks for your feedback and for being a loyal Logitech customer! We're happy to hear you're enjoying your new G502 HERO Wired Optical Mouse with RG Lighting. It is true that the G502 is a bit more on the heavier side of our lineup of Gaming products, but have you looked up if any weights were already inside the mouse maybe? Just open up the cover under the mouse to see if any are present, as you can adjust the weight to your desire. Aside that, we have many options when it comes to lighter Gaming mice, so definitely check out our other products! - Mathieu from Logitech

  • Rated 5 out of 5 stars

    Best mouse I own

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse I don’t use it for gaming just for work, I love it you can change the weight on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Worth Every Single Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility with this mouse. I have huge hands, and this is by far the most comfortable mouse I've used. The lighting options are limited, but are still pretty good as it comes with the Logitech ecosystem. You can switch up how heavy you want the mouse with the extra weights provided. The macros are amazing. I have a few macros assigned for discord and a few other programs. The infinity scroll is also amazing and if it's your first time seeing it, you're going to fall in love; as you can always use a traditional 'clicky mouse' as well. I loved it so much that I convinced my brother to get one as well. The only mouse that's better than this in his opinion is the g502 lightspeed. The software and hardware are both amazing, and I definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse, lasts forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup mouse and this one fits the requirements and works great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast to do the sliding, at does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Good but-

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for a starter mouse. Works on console and pc. Just a reminder, it will have delays on your clicks and pull rates. That’s the only down side. Other then that, great starter mouse for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s wonderful to hear that our product is meeting your needs. Your feedback is incredibly valuable and helps us continue to innovate. Thanks for being part of the Logitech community. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse at a good value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent mouse. Good Weight options. I prefer a heavy mouse and this comes with weights that can be added to get the weight to your liking, or you can take them all out and it is fairly light if you like a light mouse. Tracking is good, you can also enable or disable the click on the scroll wheel which is a nice option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for almost a year now. It still works perfectly fine with no lag when playing shooter games. The extra buttons on the mouse definitely helps when trying to use multiple of inputs into the game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your satisfaction means a lot to us. Reviews like yours help us refine our products and better serve our users. Thanks for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Squeaky good mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hand and no finger stress. Sleek design and black doesn't show dirt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but a little overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to get into pc gaming and this mouse is just great. It feels premium and I have no complaints so far. The on board memory for different profiles is great and I especially love the scrolling part when you unlock it. It has lots of buttons that I can customize in games. Overall great gaming mouse, especially for $50 (plus tax).

    I would recommend this to a friend