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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,610 reviews
  • Rated 4 out of 5 stars

    Good game mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little mouse for some games, and even some applications, if you get your buttons set right. It didn't perform as well as I had hoped for the game i bought it for, but I honestly need a joystick for it. Overall, though, this mouse fits nice in the hands and has many functions that put it in the rank of the best mouses that ive ever bought. Oh, i love the lightning functions as well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your detailed feedback on the Logitech G502 HERO! It sounds like you've discovered its versatility for various games and applications when the buttons are customized effectively.

      While it didn't quite hit the mark for the specific game you bought it for (which you rightly noted might need a joystick instead), it's fantastic that you still find it fits nicely in your hands and its numerous functions rank it among the best mice you've ever purchased. And we're thrilled you love the lighting functions too! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G502 Proteus to HERO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my old G502 Proteus Core after several years of consistent use. The G502 HERO was an obvious choice to pick up. My only concern about it is that the HERO has a regular plastic wire cord, unlike the Proteus Core's braided cloth cable. Still, that's just a minor thing and the G502 feels just as solid and responsive as ever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sticking with the G502 series and sharing your thoughtful comparison! We're glad the HERO continues to deliver the solid performance you’ve come to rely on. Your note about the cable is appreciated and helps us refine future designs. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gamer/designer with flexibility and accuracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nimble and comfortable for gaming, design; whatever. I was a little annoyed at the lack of a bit more distance between the top and bottom buttons on the thumb side as I kept triggering top ones when gaming, but if that's an issue, just un-assign those buttons unless you have slimmer thumbs. lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback on your G502 HERO! We're so glad to hear you're finding it nimble, comfortable, and appreciate the design for gaming. We also appreciate you pointing out the spacing of the thumb buttons and your suggestion for remapping them for those with broader thumbs. This is valuable input that we'll take into consideration. Happy gaming! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mouse for my son for Christmas and it is definitely his favorite mouse he has used for gaming. The software is easy to install and adjust compared to others. It also has a great comfort feel in the hand. This mouse also has multiple side and top buttons for convenience of web page browsing as well as more competitive edge in gaming with rapid fire buttons. The scroll wheel is very nice too and the mouse in general has a good feel of build quality. My son has been using this mouse pretty heavy with no issues. I would definitely recommend this mouse and finding it on sale makes it even better of an overall value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy i rould rocomend this to au gamer or developer it has made life easy and your so much fast with the added buttons. Also with the added wieght( or lack of the wieight) its a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent value and performance for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent gaming mouse for a reasonable price. Is it the best? No, but for the price it works well and I like the software that comes with it so you can customize it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re sorry the G502 HERO didn’t fully meet your expectations, and we appreciate your input. Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On sale grab, pass otherwise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse. Has a few problems but nothing that makes it not worth the price, at least when it was on sale for like $30. If you see it on sale grab it, pass if it’s not.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you found value in the G502 HERO Gaming Mouse, especially at the sale price. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse has a grand following and I see why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replaced old version, works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old g502 after it died from 5-7 years of consistent use o7. Works great! Sales happen so much for this though, you're really getting scammed if you get it off-sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gamer mause

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gamer mause, cheap for its function, it fulfills quality price, if it weighs a little but you get used to it or you take away the weight it brings, it is personalized and in software too, you install its application on your pc, from there you will change color, dpi , Ymuch more and also assign macros,very good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse you can also adjust the weight of the mouse to your liking

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re glad you enjoy the customizable weight feature—it’s designed to give you the perfect feel. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Everything is pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent used the software for the rgb for this mouse, i use signalrgb, but overall feels good in the hands, could be abit larger for my rather small hands, dpi switch is nice, and the "aim" button has saved my butt more times then i can count also the metal forever spin mouse wheel is neat

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse. Not too heavy and not too light. Comfortable for medium sized hands. Nice levels of customization through the G Hub software but also works well without the software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Rated 5 out of 5 stars

    the best mouse there is...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a gamer, but decided to build a PC for video and editing. I chose this mouse due to all the customized buttons. I was a bit indecisive when setting up the buttons, but I think I have a great workflow going now.. GREAT for editing and gaming I suppose.. Very responsive.. So much so I am getting another one for work (News station).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech