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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7398 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,398 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more features than I need, but I love how light-weight and fast it is. I’m very happy with this mouse. The colored lights to tell you what setting it’s on is a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi MarkD, Thank you taking the time to share your thoughts and feedback of the G502 HERO Gaming Mouse with this rave 5-star review---glad to hear how happy you are. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Great Mouse. Maybe the best corded mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and movement. Has a cord but that's why it's so cheap.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the Logitech G502 HERO! We're glad to hear its feel and precision are hitting the mark for you. Your comments highlight its great value and performance—perfect for gamers who appreciate quality without compromise. Logitech

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, is súper confortable . I can play better because this have a lot of options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 HERO is comfortable and has helped improve your gaming experience. Thank you for sharing your positive feedback!

  • Rated 5 out of 5 stars

    Pc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to understand Especially for a first time purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customizable weights is a gamer changer I never kn

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has last well so far. Bought it for my teen for Christmas and he’s pretty rough on his computer mice and controllers and he hasn’t broken it yet. Lol. I love that it has weights so you can customize it. I wish my mouse had that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g502 is the best mouse. It’s smooth it’s light has plenty of addressable buttons for gameplay or office use, I have one at home and one at work!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great mouse.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lots of buttons. Feels durable and hopefully it lasts a long time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you find the G502 HERO comfortable and durable! The buttons offer plenty of customization options for your gaming needs. Enjoy dominating the competition!

  • Rated 4 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very accurate and lots of programmable buttons. I never thought I'd replace my trusty MX500 series but I think this has done it! Adjustable sensitivity for switching between movement and sniping via a scope, very responsive buttons, it's a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.

  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse because of the extra buttons it has that you can easily access for gaming, I use them for the buttons I use more like on cod I added the sprint and the grab and I can do so much more since my left hand doesn't have to do everything plus it is very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming mouse for smaller, more narrow hands.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. There aren't a ton of buttons but the wheel has a great weight to it as well as the mouse. It even comes with extra weights to make it heavier if you prefer that. Be warned if you have large wide hands like I do. This mouse is incredibly narrow more so than most others in the Logitech family. If you're a claw gripper and have smaller hands you'll like this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse by far, one of the few mouses my hand sits on well as a female.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback on your Logitech G502 HERO Wired Optical Gaming Mouse!

      We're absolutely thrilled to hear it's your favorite mouse by far and that its design fits your hand so well. Finding the perfect mouse for comfort and performance is key, and we're delighted the G502 HERO hits the mark for you!

      We appreciate you choosing Logitech. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    I found my mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am picky about my mice. I am on my third one. Third time is the charm. First started with a CORSAIR HARPOON RGB mouse. Returned it because of the battery life....maybe I was spoiled with Logitech lifespan in the past. Nothing was wrong with the mouse. Occasional lag. Second one was the budget Reddragon M607. Returned it because it felt too big in my hand. I could tell a difference in the performance of the Corsair and it. This one is right with or better than the Corsair on performance. Took a moment to get accustomed to all the buttons. I already had the G Hub software installed for my G923 so it picked up the mouse upon plug in. The software could be better on the customization of the mouse RGB lightning. I have not played a game yet to see how the macros works, but look pretty straight forward. I installed all the included weights and felt good to me.

    I would recommend this to a friend