Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$54.99
Save $5
The comparable value is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,610 reviews
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable and cool gaming mouse, at a bargain price, I recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the G502 HERO Wired Optical Gaming Mouse! It's great to know that you find it comfortable and cool, especially at such a great price. Thank you for the recommendation!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price - Slightly weird scrolling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel is a bit weird but it works great other than that. very affordable also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your input! It’s great to know the G502 HERO offers excellent functionality and affordability, and your thoughts on the scroll wheel are valuable. Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and productivity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse's frictionless scroll feature is insanely helpful for scrolling through long documents. The re-programmable buttons make productively much better. I like the option of adding weights to the bottom of the mouse. Overall, worth the money.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback! Thanks so much for sharing your experience with the Logitech G502 HERO Mouse.

      We're thrilled to hear that it's proving to be a "Great mouse for gaming and productivity!" It's wonderful to know that the frictionless scroll feature is "insanely helpful" for long documents and that the re-programmable buttons are enhancing your productivity. We're also glad you appreciate the option of adding weights for a customized feel.

      It's great to hear that you find it "worth the money." We truly appreciate your positive review! Logitech

  • Rated 5 out of 5 stars

    Smooth as butter and built like a tank

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use I for fps games, but I tend to do a lot of research for hobbies (photography, 3d printing), and the unlockable scroll wheel is amazing!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Husband loves it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it’s awesome and super sensitive, works well with his online games and regular use too! The RGB lights go well with his keyboard and computer light too! It also came with weights that he said were awesome, seems weird that weights are needed to me but he’s the gamer so...... lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product been using for years. Would buy again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Nice mouse for gaming.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was interested in buying a wireless mouse but this one was recommended by an employee who also played videogames. With its customizable weight, really nice textured grip, pulsing multicolor cycling light up logo, multiple mouse buttons, and quality wire with shortening strap, it’s definitely worth the price you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Logitech keyboard and it’s been an amazing experience. The mouse comes with weights just in case you want to alter how much the mouse weights when you move it. The mouse lighting is easy to set up by downloading the Logitech software. Overall great mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse by far !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mice on the market. After getting one myself I understand exactly why that is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That is fantastic feedback! We are thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse and that it lives up to its reputation. Thank you for sharing your positive experience with us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great features. Great price. 10/10

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing upgrade from my old Logitech mouse. Love the functions and ability to add weight to the mouse. And the size is good since I have larger hands than most people. The dpi switching is fantastic since I game a lot of different games. This mouse is a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for large hands and long fingers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Great for fps games and good for large hands

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the Logitech G502 HERO Wired Optical Gaming Mouse is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Favorite mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing with the ability to customize the weight and sensitivity with the Logitech app. I even forgot my wireless Logitech mouse for travel and instantly bought another 502 just because I know how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Positive Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great!______________________________

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever used! The weights make gaming so much smoother!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Logitech - G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Mousing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Teen approved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a miuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very precise, good variable weighting too

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse. With the removable weights I was able to get close to the same desk feel as the wireless G602 I am replacing. My only complaints are the placement of the thumb buttons, but that may be due to my grip. I imagine with a palm grip style they'd be in the right place, but I've got big hands so they with a fingertip grip the thumb buttons all require a little more movement than I'd like.

    I would recommend this to a friend