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  • Front. Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black.
  • The text on the image reads "G5 G4 C5025E logitech HERO."

Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005728
SKU:
11391138
Highly rated by customers for:
$54.99
Save $5
The comparable value is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7569 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 7,569 reviews
  • Pros mentioned:
    Rgb lighting

    good mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one for my wife she loves it and keeps changing color patterns

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend

  • Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but bad at the same time wouldn’t recommend

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend

  • Work for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price. Rolly wheel is a bit stiff. Otherwise good.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • 3 of 5 fail by double click left button.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been use Logitech mouse 20 years, bought 4 of G502 Hero within 3 years get one emplacement because double click. Now, 3 of 5 are having double click issues after out of warranty. I don't use this mouse for gaming but I am worrier double sale or buy on the market now.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Derick,
      I am sorry that the G502 Hero did not work as expected. Contact Logitech support if you think the device has a manufacturer's defect. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

  • user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs well.i like it.recommended for others to buy this.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Upset with Logitech quality control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left click stopped working after less than 1 year. Very common problem with this mouse as many others are on forums talking about left click issues. On mine, you must have your finger on edge of the button and use excessive pressure to keep left click working correctly, especially when clicking and holding down the left button.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Maxx, Very sorry to hear about the left click issue you're having with the G502 HERO after just a year. Fortunately, the G502 HERO has a 2-year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this helps resolve the issue and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application app won't open so you can't customize the mouse. Other than that it's good.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Reenee, I'm sorry to hear that you had some issues with your G502. In regards to the software, I would recommend fully deleting all files associated with GHub to make sure it wasn't installed improperly, then try reinstalling it. I apologize for any inconvenience this may have caused you.

  • Upgrade achived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clone bought this as an upgrade to his previous desk rodent

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to your pc set up. Great accuracy & sleek design

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Mouse comments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse but it took a while to get used it..

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Malfunctions

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left mouse click malfunctions from time to time. Fortunately I can deal with it.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi DoorDash, I'm sorry that you are experiencing some click malfunctions on the G502. You can spray compressed air into the slots between the left and right click to clean the area, that will sometimes fix the issue. Logitech has a 2 year limited hardware warranty on this mouse. You can file a warranty claim at support.logi.com. Thanks for being a Logitech customer. Kristi from Logitech.

  • Great with 1 issue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was a nice upgrade. The only thing I don't like is the scroll wheel seems loose.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for gaming. I will be purchasing another!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Defective left click

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the mouse for about a year then left click starts to stick ending up double clicking

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that you're having some issues with the G502 HERO. This can be an issue with the 502, so I would recommend navigating to Logitech's support site. There you can find troubleshooting tips and tricks, such as how to clean the device which can fix the issue.

  • Didnt even last six month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was going crazy when playing an fps game and would scope/unscope randomly. Looked online and found others having similar issue with double clicking. Really disappointed in this mouse, have other Logitech items but will be looking for a different mouse :(

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that the G502 HERO did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you haven't done so already, please download the G-Hub software at logitechg.com . There, you'll be able to update your mouse and also customize any clicking and different mouse settings. The G502 HERO comes with a 2 - Year Warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      -Ricky from Logitech

  • Bad and Sad!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money at all. Way better mouses available both online and in store.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi PlayBlind, thank you for your feedback! The G502 is one of the most popular gaming mice of all time. Now with the HERO sensor, LIGHTSYNC RGB, Hyper-scrolling wheel, 11-programmable buttons, GHUB gaming software and more! - Will, Logitech G.

  • Great but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse i’ve used but it’s kinda heavy for a great fps gaming experience

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Ok for a couple months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Replaced a few months later with death adder and much happier.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi VinceJj, thank you for your feedback! We make a wide variety of mice designs and features to best suite your preferences. - Will, Logitech G.

  • No impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from Corsair mouses which people bag on all the time for there lack of sensors but honestly this mouse feels cheaply made, the wheel won’t stop moving back and forth with play and sometimes when you go to click on something the sensor glitches out and skips a few inches, very annoying and disappointing

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Myprotesla, Thank you for your feedback. Sorry you are having issues with your mouse. Be sure to download the software for you device to make sure it's up to date. Logitech G HUB software lets you customize Logitech G gaming mice, keyboards, headsets, speakers, and other devices. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse working ok for now. My son didn’t say anything negative about this gaming mouse yet.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
Page 361, Showing 7,201-7,220 of 7,569 reviews
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