Customer Ratings & Reviews
- Model:
- 910-005728
- |
- SKU:
- 11391138
Customer reviews
Rating 4.7 out of 5 stars with 7570 reviews
(7,570 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The button location are solid enough for me to be satisfied the only issue I have with this mouse is that the scroll wheel now spins freely and is one hell of a headache playing most fps games as the wheel usually switches weapons in most games.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and they both have left click issues which causes accidental double-clicking and makes it difficult to drag and drop or use the Windows snipping tool. I've tried troubleshooting with Logitech but it's not worth the hassle. I'd recommend buying another brand.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi TeacherBob, Very sorry to hear about the left click issues you're having with the G502 HERO Gaming Mouse. Fortunately, the G502 HERO does have a 2 year limited hardware warranty for precisely the problem that you're experiencing. Logitech's goal is to ensure that you are completely satisfied and we take pride in the product and services that we offer, and want our customers to enjoy them just as much as we do. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this clarifies the issue and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 1 out of 5 stars
PIECE OF JUNK!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk I used it one and never again it is so heavy that you can barley move IT IS NOT GOOD FOR GAMING AT ALL I would not recommend buy it!!!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
The left click messes up after a while.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look into it yourselves, the left click starts really messing up. It is a faulty design issue so it is INEVITABLE to happen. I recommend any other model than logitech's mice for this reason.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Sinsear, So sorry to hear about the left click issues that you began experiencing with the G502 HERO. The G502 is Logitech's best-selling mouse of all-time and it comes with a 2-year limited hardware warranty. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Hopefully, you will give Logitech gaming another try in the future. Thank you for being a Logitech customer. - Richard from Logitech
Rated 1 out of 5 stars
Something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly go buy something else, within a few months the right mouse button will start to give you issues. Worst mouse i've ever purchased.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Meera! Sorry to hear you're having issues with your G502 HERO Wired Optical Gaming Mouse. I will say that the buttons on the G502 HERO mouse are rated to last over 50 million clicks normally, so although I am not sure what issue the right button is having exactly, I'd recommend (if you haven't done so already) trying to uninstall and reinstall the G Hub software, sometimes that could resolve the issue, and if it still persists, know that you have a 2 year warranty with Logitech, so simply go on the product page https://www.logitechg.com/en-us/products/gaming-mice/g502-hero-gaming-mouse.910-005469.html, and click Support. - Mathieu from Logitech
Rated 1 out of 5 stars
Never had a worse mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand how a single mouse could have so many issues. Issues: -Both left and right mouse button randomly double-click when attempting single click. - Left and right mouse buttons do not always register as being held down. Ironically the problem is worsened the the harder the button is held. -The button that adjusts the DPI is too sensitive. I often accidentally change the DPI by bumping the button but not actually clicking it. -The mouse pointer will frequently move around without me even touching the mouse. The problem is worse with using the mouse; the mouse pointer will move erratically when making small movements.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nick, that does sound crazy. Be sure to connect to GHUB software and check the settings. You can adjust which buttons do what, like DPI. Make sure the bottom is clean for the sensor. G502 is covered with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.
Rated 1 out of 5 stars
Do NOT buy this mouse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. For starters, I’m used to gaming peripherals, and I’m used to them working. I’ve seen people having double click issue with it later down the line, but there’s no excuse to it FLAT OUT not working the moment I plugged it in to my PC. None of the extra buttons worked, the lighting shut off immediately, the left and right clicks didn’t work, the only thing that did work was the sensor, and even that skipped around and felt terrible. I wish I could’ve enjoyed this mouse as people seem to say it’s amazing, but I know for the future to stay away from Logitech products, as this is the second mouse in 3 months to not work.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't believe the Hype!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not waste your money, very poor click life expectancy.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello CleanAtLast,
I am sorry the G502 gaming mouse is not working as you expected. Please, reach out to Logitech customer support to claim your device's 2-Year Limited Hardware Warranty if you feel the mouse has a manufacturer defect. I will record your product insight and pass it along. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
Not reccomended for long term.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 years of use, the clicks are failing already.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Button Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some time my mouse will not hold a pressed left mouse button anymore or alternatively does a double click when pressing the button once. Dissapointed by the quality of this product.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the button issues you are experiencing. That is definitely not normal. let us make it right for you! This mouse comes with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps!
-Danielle from Logitech