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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,610 reviews
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    L G502 hero

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for a good 6 months now. best one for the buck.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse fast no problems at it has all kinds of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience! We’re glad to hear you're enjoying the speed and versatility of the G502 HERO’s programmable buttons. It’s great to know you found such a high-performance mouse at a fantastic value! Logitech

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent scrolling wheel and runs smoothly across the pad. Excellent design with the thumb rest making it a very comfortable mouse to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! It’s great to hear our product is serving you well. We’re grateful for your support and proud to be part of your tech setup. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used the G502 series since college. It fits perfectly on my hand, and more comfortable on my wrist duriong long sessions of gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 series all these years! It’s awesome to hear how well it fits your hand and keeps your wrist comfortable during those long gaming marathons. Here’s to many more epic sessions ahead! 🎮 Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Recommended for gamers with large hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse overall & is comfortable for gamers with large hands, due to it's elongated design. The addition of several weights allow even distribution for optimal balance & with a big adjustable DPI range can be perfectly matched to each individuals requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted last year or so with no problems. Daily heavy gaming use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and snappy mouse and perfect for everyday use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Best mouse I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 3 and a half years and it's still going strong. Fits comfortably in my hand and has all the QOL features I need

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! I love the weight on it and the ability to map the buttons. This was a major gamechanger to my computer setup. I plan on eventually buying the wireless version of this to use for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your fantastic review of the G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that you love the weight and the customizable buttons – those are definitely features we're proud of, and it's wonderful to know they've made such a significant impact on your computer setup. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 5 out of 5 stars

    The classic go-2 for reliability and options.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately I've been building a lot of computers for friends and family as all our kids are getting older and wanting their own computers. Every system I've built, I give them this mouse. Even for the computers that aren't meant for gaming because this mouse has proven itself to be accurate, reliable, and have plenty of options for customization. I knocked one star off for 'Value' because the USB cord used to be braided for additional protection but they have removed that to save on production.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many mouse, this one is the most comfortable for big hands. Clicks feel nice. i had a razer wireless, but i got tired of purchasing batteries, i ended up buying this one for direct connectivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're so glad to hear the G502 HERO has been such a comfortable fit for your big hands. It's fantastic that you're enjoying the satisfying clicks too! We definitely understand the desire for a reliable wired connection and not having to worry about batteries. Thanks for sharing your experience with us! We appreciate your feedback. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable to hold. At first, I thought I would not like this shape, but it has a great feel and it is very smooth to use. I also like the option unlock the scroll wheel so it does not make any noise when scrolling.

    I would recommend this to a friend