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Customer reviews

Rating 4.7 out of 5 stars with 7611 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 7,611 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third mouse of this model and has not let me down.cable gets a bit loose after a few years but it still works great.the added weights for self adjustment is amazing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 HERO—it’s awesome to hear it’s been a reliable companion over the years! We appreciate the heads-up about the cable and will keep that in mind. Glad the adjustable weights are still delivering that custom feel! Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Perfect weigh for you hand , that accomplished scc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse with RGB lighting For your work , studies or personal uses Your hand not be tired or unresting Avoiding carpal tunnel Recommendation too , add the logitech palm rest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best and most reliable gaming mouse you can buy especially in this price range. Very highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the amazing feedback! 🎮 The G502 HERO is clearly living up to its legendary reputation—precision, durability, and killer value all rolled into one. We're pumped to know it's your go-to gaming weapon. Game on! Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse! I use it for work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent mouse, been using it for a couple weeks now. I’m not a gamer, just use it for work. Mouse is super smooth paired with a fnatic dash mouse pad. I have all the buttons programmed to do stuff like copy/paste and other commands for work. Love it. Saves time and I’m not always switching between mouse and keyboard. If I were to use it for gaming I might need a smaller mouse? I have to move out of my normal grip to hit a couple of the buttons. Since I’m just cruising between programs and not doing a fast pace game it is no issue for me, just might be if I was doing an FPS game with my small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent mouse, fantastic value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the G604 and the G502 and regularly find myself reaching for the weight and comfort of the 502. I highly recommend this mouse for both gaming and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Only mouse I'll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse at a great price. Fits my hand well, good adjustable weights. Scroll and buttons are good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ive owned this mouse for about 7 years and just had to replace it. It last a long time and preforms great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your G502 HERO lasted for 7 years and performed so well! We appreciate you sharing your experience and are glad to know our products can provide such long-lasting performance Logitech

  • Rated 5 out of 5 stars

    Who ate my cheese

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three years with this mouse I am ready to review as some do not make it pass the first year. It's sturdy, has infinite scroll, five buttons, software for the LEDs, speed and side scrolling. It's compatible with light sync for multiple other apps, software and gear. I got big heavy hands and I needed something when I'm coding and gaming that won't make me get fatigued. No longer have wrist issues and I don't use a wrist pad

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a wonderful time with this mouse while gaming. It has a good feel and gives me more control while playing shootets.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! 🎮 We're thrilled the G502 HERO SE is leveling up your gaming experience with its great feel and precision control—especially in those intense shooter moments. Here's to more wins and smooth gameplay ahead! 🖱️🔥 Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The scroll wheel is super useful when switching from infinite spin to controlled. Comes with weights to bring some extra balance to it. Overall nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always choose this mouse. Light or heavy your choice. Allows you to map keys to anything you want. The customizablity is awesome in pair with ghub. 10/10 mouse for people who still like wired.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're such a fan of the G502 HERO! Thanks for sharing your positive experience. We designed it with customization and performance in mind, so it's fantastic to know you're making the most of the adjustable weight system and programmable buttons through G HUB. We appreciate your 10/10 rating and your loyalty to the wired connection! Happy gaming! Logitech

  • Rated 5 out of 5 stars

    After my 2nd Deathadder died I purchased this...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and honestly I've had way better experiences with the G502. ergonomically it work really well for MOBAS and FPS. The accuracy and tracking is just as good if not better than the Deathadder. The adjustable weights are a nice touch. I've been using this a lot for about 5 months now and it's still as good as new as to be expected (I mainly play MOBAS like League of Legens, and a few shooters like COD, Counterstrike, ARMA, and PUBG). The logitech software is easy to use and it's nice that it uses the same interface as my G920. Overall I feel like I found my new favorite mouse, I've used various Razer, Corsair, and Logitech mice over the years and this one is the best for me so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of FPS type games and have used many different mouses from many different brand and I have got to say that the G502 is one of my favorites. The extra buttons and the software makes changing the buttons with ease. Maybe its just me but the only complaint I have is the mouse tends to have a slight "disconnect" in the middle of playing games. I would be shooting someone controlling the recoil and all of the sudden it feels like the mouse disconnects and you have no more input for about a second. I contacted logitech support and they sent me a new one and it still does the same thing. I have learned to just live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wouldnt have it any other way. Great price and had it in stock.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic! We’re happy it’s working perfectly for you and that you got it at a great price with ease. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502 is one of the greatest mice ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the greatest mouse for the money. Great functionality, comfort, and build quality. Every other mouse I use I benchmark against this one, and they all come up short.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, that's incredibly high praise! We're absolutely thrilled to hear you feel the Logitech G502 HERO is simply the greatest mouse for the money. It's fantastic to know that its functionality, comfort, and build quality have set such a high standard for you. It means a lot to us that you benchmark other mice against the G502 HERO and that it consistently comes out on top. Thank you so much for this enthusiastic feedback! We truly appreciate your loyalty and are so glad you're enjoying your G502 HERO. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is one of the best mouses to get out there! It has amazing feel to the buttons and amazing grip on the side too! Also, The customization on to g hub is so customization and the weights that come with it, really adds a difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customizable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability and scroll wheel. High quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the only mouse you'll ever need. It's weighted, laser, high dpi, macros, infinity scrolling, what more do you need? Best wired gaming mouse in existence.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of mouses before but none of them feel as nice as this one and I really love the weight on it too and overall it’s just a really nice grasp on it too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled you've found this mouse to be the nicest feeling one you've tried, and that you love the weight and overall grasp. It's wonderful to know it's such a great fit for you! Thanks for sharing your positive experience! Logitech