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Customer reviews

Rating 4.7 out of 5 stars with 7611 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,611 reviews
  • Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling, adjustable weight, programmable DPI modes on either the mouse or the computer which is useful since I switch different computers often and different operating systems read mice movements differently. The 'sniper button' has come in handy on multiple occasions while playing first person shooters. Always been a fan of the G series mice coming out of Logitech and this one is one of the best so far. The velcro strap that hasn't been included with previous models is wonderful because I travel a good amount so cable management is a plus for me, as well as the cable itself not being prone to big twisting and knotting like some cables are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse. Smooth gliding. I had one from the same brand for 4 years before I had to buy a new one. Worth the money!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouth for I think a year now, and honestly its been the most durable mouse I have ever purchased. I have thrown it, slammed it, dropped it, everything and the mouse is still 100% functionable. I would definetly recommend this mouse for anyone on a budget that needs a extremely good mouse. (this is all coming from a huge corsair junky too)

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Featured in Tarkov

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mouse next to many keyboards in Tarkov and it’s there for a reason! This mouse is amazing and even has weights to adjust to your perfect feel. Great feel in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    g502 hero weighted mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you can make the mouse lighter or heavier with the provided weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s one of the coolest features of the G502 HERO—customizable weight tuning really lets you dial in the feel that’s just right for your playstyle. Whether you prefer a feather-light glide or a bit more heft for precision, it’s great to have that flexibility. Glad to hear it’s working well for you! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this mouse, cheap and works well and can take a beating from a 5 year old

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome shoutout! Sounds like the G502 HERO is holding its own like a champ—even with a little one putting it to the test. We’re thrilled it’s delivering great performance and value for you. Appreciate the recommendation! Logitech

  • Rated 5 out of 5 stars

    Overall great mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels perfect in hand, not to small, not too big. Have no problems with any double clicking of any sort and it’s beyond easy to use. Would most definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Never Disappoints!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Anything in my opinion from Logitech is aces! Love all the buttons especially the middle mouse wheel with its left and right side clicks. I’m a DayZ player so this mouse is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO and Logitech products! We're thrilled to hear you're enjoying the mouse, especially the versatile middle mouse wheel with its side clicks. We appreciate your continued support. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It has 11 programmable buttons. And is excellent for gaming. I recommend buying this. It has controllable RGB lighting, and a software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Apple and Windows, love the weights in them. Good to remove and add in. Easy to do.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! It’s awesome to hear the mouse is performing well across your devices—and that the customizable weights are making your setup even more comfortable. Enjoy dialing in that perfect feel! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, super sensitive and very comfortable in the hand. Adjustable weight is a nice feature. Buttons are programmable using the logitech app. Perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse with Weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a weighted mouse and this is one of the best options for that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the inertia of the scroll wheel. It's not very attractive compared to say an Apple product but very functional - accurate and well weighted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good mouse, especially for gaming. Quite easy to customize to your wishes.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever purchased. Ive bought so many they do not compare to this one. Worth the money!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's absolutely fantastic to hear such enthusiastic feedback about your G502 HERO Wired Optical Gaming Mouse! We're thrilled that it stands out as the best mouse you've ever purchased and that you find it to be so superior to others. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Dont move from Mac to windows pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. The amount of programmable keys is awesome! The 3.6 oz weights make a huuuuuge difference when it comes to shooter games. Excellent product! Just ordered another for a friend of mine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so happy with the Logitech G502 HERO! It's a fantastic choice for gamers and productivity users alike. The customizable buttons, precise tracking, and comfortable design make it a top-tier gaming mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for shooter games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to the amazing reputation of logitech and their g502s. Responsive, usual DPI on board controls. Love the fact that you can adjust the weight of this thing to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality mouse to use for gaming! It's the perfect size and the ergonomic shape fits perfectly and is a great purchase compared to it's wireless counterparty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming comfort and smooth function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming mouse brands are difficult to review. It's really about your comfort and the need of the games your playing. I'm a large dude at 6ft 4in and have large hands with long fingers. This mouse comfortably fits my hand and has the button configurations that make playing WoW for any length of time very easy. It had different interchangeable sized components as well. This allows users with hand sizes that are smaller to enjoy the product as well.

    I would recommend this to a friend