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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7400 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,400 reviews
  • Rated 5 out of 5 stars

    Good not just for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse quality-price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I recommend it more than any other, it is very good in terms of quality-price, if you are not looking for it to be wireless it is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Great choice! The G502 HERO delivers top-tier performance with its HERO 25K sensor, 11 programmable buttons, and customizable RGB lighting all at a solid value. If you’re cool with wired, it’s a beast for gaming. Logitech

  • Rated 4 out of 5 stars

    Perfect in every department other than buttons!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customization is amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weights on the bottom. It’s customizable and the weights can be added or removed with ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO Wired Optical Gaming Mouse sounds like a great choice for customization! The adjustable weights are a fantastic feature, allowing you to tailor the mouse to your preferred feel and balance. Plus, the RGB lighting adds a nice touch of personalization. Logitech

  • Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for what we purchased for. My son need a new mouse for his gaming and these were just perfect. He purchased other more expensive ones and these are basically the same for much lower.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the great review of the Logitech G502 HERO! We're glad to hear it's a fantastic option for your son's gaming needs, and that it delivers similar performance to other high-priced mice. Finding a great value is always a win, and we appreciate you sharing your experience!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, RGB, no issues. Mouse wheel has a mechanical "brake" to adjust sensitivity on the fly. Love being able to adjust the weight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, especially for smaller hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, especially if you have smaller hands. The scroller can be switched to 2 different modes which comes in handy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything from first person shooters to RPG adventures. Works beautifully. My wife found the adjustable weights to be hilarious. Told me a mouse is no substitution for working out at the gym! Oh well. Feels fantastic and is quick and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable for my hand. Responsive with very subtle RGB lighting. I bought a second for my computer at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    welterweight knocking out heavyweights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale for 40 bucks, when i got home and opened it up i was really surprised at how high quality it felt, extremely sturdy. even came with a nice little plastic case filled with 6 half gram weights to customize the balance of the mouse. more than happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent mousenfor gamers, i like the materials a lot

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 5 out of 5 stars

    Great mouse with great customization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to mice. I suffer from carpel tunnel to a moderate degree, so need to be careful with the mice I use. Personally, I like a mouse that has a few extra buttons within easy reach to customize for games that require the heavy use of Ctrl or Alt, since reaching for them can be literally painful. I relied on a Corsair M65 for a long time because of the large customizable button near the thumb, but with my new computer I wanted to stick with Logitech because of the keyboard I had chosen. The G502 was one of the few mice Logitech offered with a similar button configuration. And, it's not bad. The mouse is comfortable to use with a number of extra buttons to customize and a large thumb button on the left side for easy access. The thumb button is just a little farther than I want it to be, but still within reach. Out of the box, the mouse is programmed with two DPI buttons, one up one down, right by the left click, as well as two more buttons by the thumb and another behind the mouse wheel unlock. The mousewheel does unlock, which is a feature I've never used before- as well as the mousewheel feeling very sturdy due to its metal structure. The mouse comes with added weights to tune your mouse, something I've never felt the need to use, but are there for more advanced users. To get the most out of the mouse you need to download Logitech's G-Hub, which allows you to modify keys, add macros, and change the LED effects on the mouse. The program is pretty extensive allowing you to do pretty much whatever you want. Compared to Corsair's program, it seems a bit more streamlined, but otherwise functions pretty much identically. As most gaming mice, it does have LEDs in it. The G symbol can be programmed with a variety of glowing effects. The pictures of the mouse show a triangle just above the G symbol that has three little marks that glow- that's not entirely true. They're DPI marks that will glow only when changing the DPI setting and then quickly go back to being dark. It's not something I mind, but others who like a flashier mouse may find that annoying. Overall, the mouse feels quick and light and zippy- and I'd recommend it to anyone looking for a cheaper alternative to more expensive "gaming" mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find your balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable weights in this mouse allow you to achieve you ideal balance. This mouse is very comfortable and responsive. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described, weight feels nice and good response. Exactly what I needed! A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used. Has weights that you can add for a heavier weight but without them it's so lightweight. The button mapping is a bit confusing since you have to use a older Logitech software to map it but it's pretty good at detecting games and switching buttons when gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed Logitech G502 HERO review! We appreciate you highlighting both the pros and cons, especially the comfortable lightweight design (even with added weights) and the effective in-game button mapping software.