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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,614 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever purchased. Ive bought so many they do not compare to this one. Worth the money!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's absolutely fantastic to hear such enthusiastic feedback about your G502 HERO Wired Optical Gaming Mouse! We're thrilled that it stands out as the best mouse you've ever purchased and that you find it to be so superior to others. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on this mouse and wasn't sure if it would live up to the hype. It does. The programmable keys have worked flawlessly and Logitech keeps their G-Hub software up to date. The size fits perfectly for larger hands and is great if you like heavier mice. If you are doing professional fps gaming, you may want something lighter, but I love this mouse. The only downside is the wire, but that's just a personal preference issue. I knew it was wired when purchased, but I would go with the wireless version if purchasing again. However, if wires are no problem for you, this would be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good mouse, especially for gaming. Quite easy to customize to your wishes.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. The amount of programmable keys is awesome! The 3.6 oz weights make a huuuuuge difference when it comes to shooter games. Excellent product! Just ordered another for a friend of mine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so happy with the Logitech G502 HERO! It's a fantastic choice for gamers and productivity users alike. The customizable buttons, precise tracking, and comfortable design make it a top-tier gaming mouse.

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive, and easy to personalize the features. The parts that light up look great too. If you want a solid mouse without busting your bank, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Weight, big hand friendly mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're right handed and either prefer to have your right hand do alot in gaming or if productivity is your thing, this is your mouse. It has some more weight compared to others and you can even add more weight. I prefer the weight as it allows for more precise movements. Ghub software is easy. I have several different profiles set up and as someone who still prefers a controller for games, when I need to use a Keyboard and mouse, this makes it easy. I gave it 4 stars only because my first one lasted around a year before the left mouse button started to not register. It's a low cost mouse, especially on sale, so I honestly don't mind. It's one of the reasons I have avoided wireless, due to cost. Go to the store, feel the mouse and if it fits your hands well, you'll be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first made the decision to buy a “gaming” mouse I had already become tired of switching out batteries. So I decided to go with this beast. No lag, no batteries and multiple buttons great for quick switches during work or gaming. The mouse has two setting that will allow the mouse to spin freely or lock in place more like a traditional mouse which makes the the task of scrolling down a page simple and effortless. Overall, moving from a traditional mouse to this gaming piece made all the games I played, even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Cost Effective Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could really want in a mouse at a much more reasonable Pricepoint than Razer, plus better RGB coordination software at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomend it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever owned, some info: Background: I've used/owned a g305 and g203 lightsync in the past/present Pros: -feels very premium -scroll wheel is goated af -aim button useful for more than just gaming(when I sign documents or write notes i use it) -cable feels durable -good price imo Cons: -i guess weight, as 120ish grams seems a bit much, but in reality after a bit you get used to it. I got around this by just turning up the dpi. Conclusion: i like it alot, easily favorite of the ones I've owned, hope they come out with different color ways for this haha

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, added weights let you adjust to your preference. Feels right in your hand and fantastic price. Definitely buy if you're looking for a budget mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this thing for awhile now and it’s gotta be the best mouse for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the shoutout! It’s great to hear the mouse has been serving you well and delivering top-notch performance for the price. Appreciate you sticking with it and sharing your experience! Logitech

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] absolutely love this mouse ended up buying another one so my boyfriend could have one too the weights are very beneficial

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience and for choosing the G502 HERO again! It's great to hear the weights are beneficial and you enjoy the mouse so much you got a second one. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to choose between restricted scrolling and free scroll has been a game changer. The mouse has been great so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback on the Logitech G502 HERO Gaming Mouse!

      We're thrilled to hear that the ability to choose between restricted scrolling and free scroll has been a game changer for you, and that the mouse has been "great so far." This dual-mode scroll wheel is definitely a highlight for many users, offering versatility whether you're gaming or Browse.

      We're glad the G502 HERO is enhancing your experience! Logitech

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Rated 5 out of 5 stars

    Mouse with Weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a weighted mouse and this is one of the best options for that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna make this one short: Pros: - Great sounding clicks, feels amazing! - Feels very comfortable - Looks awesome - Has 6 extra buttons (counting the DPI switch) - Did I mention how awesome it looks? - 6 removable weights Cons: - Packaging didn't feel amazing And that's really it. Can't find anything wrong with is. It's perfect, especially for my purposes of Doom, some other FPS games, and Geometry Dash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last ten years These have been the best mice for me, fits my hand and takes my abuse..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's some serious loyalty! Thanks for sharing your experience—it's awesome to hear the G502 HERO has stood the test of time and held up through intense use. Comfort, durability, and performance all in one? Definitely sounds like a favorite worth keeping! Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for graphic desing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Rated 5 out of 5 stars

    Great mouse for big right-handed people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse to replace my gifted BMW mouse. This mouse is amazing! It glides smoothly and very accurate. I'm not a hardcode gamer but this mouse has tons of functionality that I won't be able to use. The wheels feels heavy and metallic-y (I think it's metal actually) and the buttons click is instant and feels great. Tactile feedback on any button feels great. I wish it had more lighting spots... It's just the G letter that lights up. Still pretty cool! Also I have big hands and this mouse feels great in my right hand... Oh yes this is right hand only mouse just FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Niceeeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse specially for the price. Totally happy with this purchase. The weighs are such a nice addition to this mouse gives a great feel.

    I would recommend this to a friend