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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,614 reviews
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teenage son. He loves this mouse and the weight. Very affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works well, great deal all around. Could get a better mouse maybe, but far and few need a mouse better than this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the G502 HERO is much appreciated, and we're glad it's meeting your needs! We continuously strive to deliver exceptional performance for all gamers, and your insights help us achieve that. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with fully programmable buttons, great design that feels good in your hand and customizable lights, weights, and dpi. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best gaming mouse for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best mouse at its price point. Easy to control and customize dpi. The G hub software for the mouse is simple with very in depth customization.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Work + Play Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! After a year, my Corsair K65 is starting to fail (double click of death). I needed something I could use for both work and gaming. Sysadmin by day, zombie hunter by night... Although there are a lot of buttons, nothing gets in the way of everyday or gaming use. Overall, this fit the bill and turned out to be extremely comfortable. Good price point. Very happy with the ergonomics as well as the weights that come along with it to get you exactly where you need to be. This gets 5/5 stars from me, I would not hesitate to buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must use this mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between working on very detail-oriented design work and playing games, I have become very picky over time about wired vs wireless mice. One little second that a wireless mouse loses connection can create more work for me so first, I have. To have a wired mouse. Then we get this baby. This is my second time purchasing this exact Ouse because my old one got passed down to my kid, and I bought my husband one too. Qdd/relive weights until you have that perfect movement. Being able to change dpi with one mouse click is worth more than I can say.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Mine was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that the software didn’t recognize and the right click was not clicking. I have owned one of these before and it is a great mouse. Heavy. But a good mouse to get started on. I understand that lemons happen so that hasn’t tainted my thoughts on this mouse. Trust me. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Great for gaming. Has lots of functions and mouse keys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and arrived on time i used it and it was just like description

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad to hear your G502 HERO arrived on time and lived up to expectations. It's great to know it's performing just as described. We appreciate your support! Logitech

  • Rated 5 out of 5 stars

    G502 Wired Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Had a razer and it started crapping out on me. I wanted to go with the G502 Wireless but I always leave my mouse plugged in so I didn’t want to spend the extra $100 for wireless. To my knowledge this mouse is the exact same as the wireless and it’s awesome. 5 buttons on the side allows for tons of hot keys, plus the wheel has a switch for free or locked which is awesome. And Logitech has some awesome software to program the mouse to your liking. Will definitely continue buying Logitech’s accessories. They are the best in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Rated 3 out of 5 stars

    A mouse in a pinch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself having to reset up windows on a PC. And when doing so you got to have a mouse and keyboard that plugs into the back of the USB with a cord. So if you find yourself in this position, you wanna go out and buy the cheapest mouse you can find. And this is not that mouse. I don’t even know why they would sell a mouse as expensive as this that’s not cordless or Bluetooth. I would not recommend it unless you had to get one like I did in a pinch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused and appreciate your feedback regarding the Logitech G502 HERO Wired Optical Gaming Mouse. Your input helps us improve and provide clearer product information for our customers. Logitech

  • Rated 5 out of 5 stars

    Good for small and large hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works perfectly as intended. Both myself and my boyfriend use this mouse, but neither of us are competitive gamers. He uses it to play Final Fantasy XIV and I use it for other games on the laptop. It's small enough to fit in his hands where he can reach all of the buttons and still have control, yet large enough that my hands don't fully eclipse it and I can still palm it. It comes with small weights that don't really affect it enough for me to tell, but I'm not a good judge of weight.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse to replace an old G500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a short-term replacement for my G500 and this was the closest to it I could find. I have used it exclusively from the day I purchased it. I have fixed my G500 but have chosen to stay with the G502 as the mouse pad I have never really played well with the laser. I don't think I will ever give up my G500 and now the G502. I have wasted $500 plus on other mice that never really work well or just don't last that long. The weight placement can be tweaked for the right feel, foot, or head weight and how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and very responsive. I really like the weights you can put into the mouse. 11 buttons makes this mouse awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse functions as its supposed to, the only problem is I have a large hand and standard sized mice just feel too small to me. Otherwise an excellent product.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be a bit tricky to figure out, but the mouse is a dream once you understand it. The catch or release scroll is an awesome design!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    G502 Hero Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand well has weights to add for different feels has rgb colors great reactive mouse for gaming highly recommend.

    I would recommend this to a friend