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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,614 reviews
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still Can't Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple gaming mouse. Weight and precision are spot on.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s great to hear! We’re glad the weight and precision are hitting the mark for your gaming needs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you want for gaming. A button to make your mouse wheel move freely or move in notches. A DPI button. Weights to add for your preference. I like a heavy mouse so I added them all to it. I haven't tried removing to see what it would do to my gaming. You won't be disappointed here with this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use for hours (both work and gaming), and the G-Hub software is decent. Scrolling is fast and adjustable in G-Hub, along with button/wheel assignments. I prefer corded mice so I never have to worry about a battery running out of power.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! That's awesome to hear! We really appreciate you taking the time to share your experience with the Logitech G502 HERO. It sounds like a perfect fit for you, especially with the comfortable design for extended use and the flexibility of G-Hub software for customization.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged mouse with multiple ways to personalize ones everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend this mouse to anyone. It was the second mouse I purchased and fell in love with it over the first few days. The weight and feel is great and with the extra weights you can tune it to your personal preference. All the extra buttons are a huge +

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse the lighting is perfect. Great quality, logitech hub is super customizable. Happy with my purchase. Would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong , it has every feature you will ever need (corded) price is right , comfortable and responsive .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight, balance, and overall feel for a person with larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    high quality, cool features, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres not a lot to say about a mouse? this one is a nice mouse and it has some neat features, like the ability to change the sensitivity of the mouse on the fly, a "sniping" button that drastically slows down your sensitivity and stabilizes your view for those long distance shots that require SUPER steady hands, as well as having a couple extra buttons to map too, which is always handy. Also you can balance the weight to your preference with little weights you can add or remove in key places to make it feel perfect for you? I use it for gaming and love it! I would totally recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my laptop, I wanted a Gaming style mouse that wasn’t too expensive but also not too cheap. I actually like this mouse a lot more than my Razer I use with my desktop. It feels really good. Good build quality, lighting is good, and I like how it has multiple DPI settings. It also comes with weights to change out incase you want something that’s a little lighter or heavier. For its price, it truly is a good quality mouse. I wasn’t expecting much, but it blew my expectations out of the water. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying your G502 HERO so much! We're thrilled that it's exceeding your expectations, especially coming from a Razer user. It's always our goal to deliver high-quality products with great build quality, customizable features like DPI and weights, and of course, vibrant RGB lighting, all at a price point that offers excellent value. We really appreciate your perfect 10/10 rating! It sounds like the G502 HERO is a perfect fit for your gaming needs. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logictech G502 Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mouse for my son and he lives is for gaming and doing work on his computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      🖱️ Thanks so much for your wonderful feedback on the Logitech G502 HERO! We're thrilled to hear it’s a hit with your son, powering both his gaming sessions and work tasks with ease. Your satisfaction and support truly mean a lot and help others discover versatile performance they can count on. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech