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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,614 reviews
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very light mouse. Comes with weighted magnets to put on the inside. Love the second aiming button on the side for a second dpi setting.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to be able to switch dpi on the mouse and it is very lightweight and can have weight added to it as well to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse as a gift for my brother as he has just built his pc. He loves it and has even bought the Logitech keyboard to match it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear your brother is enjoying the G502 HERO and has completed his setup with a matching keyboard! It's great when a gift hits the mark. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to play, I've been playing a lot of shooting games and another great variety, incredible sliding, even very good for doing homework and for my work, I loved it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're enjoying the mouse for both gaming and everyday tasks. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Surprising Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable for my hand. Responsive with very subtle RGB lighting. I bought a second for my computer at work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse (In my opinion)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall the best gaming mouse I have ever used. I play a lot of MOBA games, and this mouse feels very comfortable even after hours of usage. The click noise is much more quiet compare to the other mice I have used in the past (Mostly Corsair m65, m95, and Scimitar) I have a Razer mouse (LOD is way too high). Logitech software is very light weight, straight forward and easy to navigate through. Price is perfect when you catch it going on sale. 0 Compaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Perfect for me because I fancy a more heavy mouse. The extra buttons are perfect for apps like photoshop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, look, and feel! Second for backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    My hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderfully customizable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. been using it about a month now. Only thing i don't love is the auto change when you open a game but overall the buttons and customization is wonderful

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We're glad you're enjoying the mouse and finding the buttons and customization options to be wonderful. Regarding the automatic profile switching, you can customize this behavior within the Logitech G HUB software. You can adjust the profiles, their triggers, and even disable automatic switching if you prefer. We encourage you to explore the G HUB software's settings to find the perfect configuration for your gaming needs. We appreciate your feedback and hope you continue to enjoy the performance of the G502 HERO! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend as a birthday gift and he is going crazy with the mouse the thing that I like is you can adjust the weight according to your own feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your friend is enjoying the Logitech G502 HERO Wired Optical Gaming Mouse. It's great to know that the adjustable weight feature is a hit with you as well. We designed this mouse to offer a customizable and comfortable gaming experience, and it's wonderful to see it being appreciated. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    greeat product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse perfect for gaming and every day usage, would buy it again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We’re thrilled the G502 HERO mouse is leveling up both your gameplay and daily use—your support means everything! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech mouse g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for half the price of similar quality and features. I have bought multiple for myself and even one for a friend. I eventually wear out the scroll wheel due to a particular game I play, but at the price they can be replaced easily enough. Buying a more expensive G500 series mouse will not give a better scroll wheel sadly or I'd consider the G502 X

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It’s great to hear the mouse delivers top-tier performance and value, making it a go-to choice for you and even worthy of gifting. We appreciate your insight on the scroll wheel too—sounds like it’s getting plenty of action! Logitech