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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,614 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Adjustable weight’s?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Rated 5 out of 5 stars

    Great mouse for larger hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has large hands. Other mouses are too sensitive and too light. This gaming mouse is sturdy and fits my husbands big hands well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for your feedback, and we value your business. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute QUALITY. I was looking for a versatile mouse with more than 2 buttons but not as many as 12. This mouse exceeded all expectations

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, durable and great feel. Perfect for you or for a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Rated 5 out of 5 stars

    Amazing mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite gaming mouse so far (although i havent had many). i really like it for the games i play, most of which are fps. this mouse was so easy to set up and because i alrdy have the ghub set up for my logi 512 keyboard, it was very simple. the delivery was also amazing and Best Buy & Shipt did a great job in communicating the whole way through. definately would recommend this mouse to anyone, and especially for the price. (what a steal!)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Review: Logitech G502 HERO Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.

  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech

  • Cons mentioned:
    Software, Wireless

    Rated 4 out of 5 stars

    Good mouse. GHUB sw has a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Durable. Comes with magnet pieces to put inside the mouse to balance out the weight of the mouse to your style. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing and comfort is very satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome mouse not only for gaming. Programming buttons is easy with the computer software. Highly customisable and comes with weights that you can attach to the bottom of the mouse to adjust for your comfort. Very satisfied with the price and quality!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you mentioning its versatility for both gaming and productivity tasks. It's great to hear you find the button programming and customization options easy to use, and that the adjustable weights let you tailor the feel to your comfort. We're glad you're happy with the price and quality!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Goes great with a black and white pc setup.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the non-SE version. Fits perfect in my hands, a few extra buttons, and it lights up with custom colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech