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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,614 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the g502 forever and wouldn't change it for anything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback on the G502 HERO gaming mouse. We're thrilled to hear that it's been your trusted choice for so long and that you love its performance. Your loyalty and positive comments are a fantastic endorsement. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Best mouse I've ever used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, comes with weights, fully customizable, responsive, long cord, LED customizable. Perfect mouse. You can get it relatively cheap if you wait for sales. Got it for $30 and am happy with it for the past six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Make it heavier or lighter!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Great quality, and the ability to change the weight by adding/removing the included weights is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality mouse for the price. feels great, mapping is easy and rbg is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and customizable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent for any age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any age child to adults. Weights can be put in or taken out, so comfortable to use. The letter lights up in different colors

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. All of the buttons are programmable and it feels great in my hand. The added weights are a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works really well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well I have been using it for a long time and haven't had any issues with it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Probably the best mouse on the market for people who want a lot of programmable buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback for the Logitech G502 HERO Wired Optical Gaming Mouse!

      We're so glad to hear you find it to be a "Good mouse" and, especially, that you consider it "Probably the best mouse on the market for people who want a lot of programmable buttons." That's high praise and really highlights one of the G502 HERO's core strengths.

      We design our G502 series with extensive customization in mind, so it's wonderful to know that the programmable buttons are making such a positive impact on your experience.

      Thanks for sharing your thoughts! We hope it continues to enhance your gaming and productivity. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good not just for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely and i like that i can change the weight

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand, and the optional weights, which I'm not using, allow you to make it feel right for you. The customizable RGB lighting is a nice bonus

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the feel and customization options of the Logitech G502 HERO Wired Optical Gaming Mouse! Thank you for your positive feedback.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Did not have any issues so far. Great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that you are enjoying your Logitech G502 HERO SE and that it's delivering a great experience so far. Thank you for sharing your positive feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend