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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,614 reviews
  • Rated 5 out of 5 stars

    My mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are excellent!! A delicate touch! A+

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great Mouse. Maybe the best corded mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and movement. Has a cord but that's why it's so cheap.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the Logitech G502 HERO! We're glad to hear its feel and precision are hitting the mark for you. Your comments highlight its great value and performance—perfect for gamers who appreciate quality without compromise. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I did end up returning this because it didn't work for my set-up, but the quality was outstanding. The cursor was very precise and the device itself felt comfortable in my hand. On top of that, it has a great design! And the symbol changing colors was the cherry on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well known as a phenomenon mouse for all applications Its comfortable in the hand and has 5 extra buttons for macros in game. I have had issues getting controls to map properly unless i set profiles in the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the detailed feedback on the Logitech G502 HERO! It's valuable to hear that you find it comfortable and versatile for various applications. Understanding the macro button mapping experience with Logitech software is helpful too.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Mouse for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this mouse, he is a avid gamer and loves it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that your son loves the Logitech G502 HERO Wired Optical Gaming Mouse and that it enhances his gaming experience. Logitech

  • Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Rated 5 out of 5 stars

    Still a very good mouse in 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the mouse for $40 on sale... Adding my $30 best buy reward, the mouse is $10... It is a steal. Even without my reward, this mouse is still a strong contestant in 2021 for me. True, the mouse is heavy but it feels sturdy and comfy in my big hand (19mm x 11mm). Another plus is the mouse has so many customizable buttons. I need more buttons than I need the mouse to be light. Every button is customizable and can be saved into the onboard profile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works until it doesn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well before the scroll wheel broke. I have a friend who has gone through 3 of these with the same issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really sorry to hear about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly. Logitech

  • Rated 5 out of 5 stars

    BUY THIS OVER THE RAZER MICE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is superb. Switched over from the Razer Mamba [wireless deathadder] and lemme just say, the actual hardware takes a giant #2 on the razer. HOWEVER, I will say that Razers Synapse software is far superior and more user friendly to Logitechs G hub. However, I must say that I will be sticking to a logitech setup from now on, as you get so much more than what you pay for with Razer, Corsair, or any other competing brand. Game on Logitech, Game on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Balanced for everyday use and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading all the rave reviews. Super happy with the purchase. Super smooth in everyday use and gaming on my QcK Series mousepad. Tips: - Download the "Logitech G Hub" to configure DPI for the mouse, it'll make all the difference. - If the mouse is too lite, use the included weights and put them inside your mouse to make it heavier. I ended up using the maximum amount of weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a bit of everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always seems to make a great products and this is no exception, the feel is right the look is right, the only thing for me is the DPI buttons needed better placement as in most games I seem to hit them and in turn causing the change of DPI while gaming. however keep in mind I have large hands so this may not be an issue for others and they can be turned off. In the end this mouse is great and I hope it last awhile like most Logitech items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Highly recommended, great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse. Very fast and the weigting options are very nice. Luxurious packaging and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Logitech Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit for me to get used to but for a gaming mouse I'm enjoying it a lot!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the Logitech G502 HERO SE! We're glad to hear you're enjoying it as a gaming mouse. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for my use at work and my gaming entertainment, highly recommended, you will not regret your purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic recommendation of the G502 HERO! We're thrilled to hear it's serving you well for both work and gaming. It's fantastic that you're finding it excellent and highly recommend it to others. We appreciate you sharing your confidence that others won't regret their purchase! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? Great sensor. Wide range of DPS. Adjustable weight. Great fit for larger hands. Logitech makes great stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to click using very little force. It’s also nicely weighted, and has nice RGB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Versatile Mouse For All Around Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. The ability to lock and unlock the scroll wheel is an excellent feature, and the weights make the mouse very customizable for whatever mouse grip you prefer. This thing was an adjustment from my M50 that is very "heavy" in comparison. Even when set to similar DPI settings I felt like I was throwing my cursor all over the place, but it was a quick adjustment and I do feel that "light" mice offer much more precision where needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jason, Very glad to hear how awesome you think the G502 Hero Gaming Mouse is---your feedback and recommendation is very much appreciated. One of the great benefits of the G502 is the fact that you can add weights to it if you're wanting something "heavy". Five 3.6g weights came with the G502 and are configurable in a variety of front, rear, left, right and center weighted configurations. Also, the customization goes to another level when you use Logitech's G Hub software. Here's a link to the download and some information about it: https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this useful and that all is well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Great Mouse at a Great Price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502 that I have owned. My old one I broke when trying to clean under the left mouse click I accidently snapped the plastic. That was my fault and I wouldn't say that this mouse is cheaply made. Before buying this mouse for the second time I got the wireless version but for some reason had problems with connectivity and latency. So I went with the wired version. This mouse comes with a very long cord that when used with a mouse bungee allows this to feel basically like the wireless version. I find all the buttons on this mouse to be useful besides the dpi switcher, I would like that to be another programmable button. Either way this mouse is a great and has a great price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the G502 HERO Wired mouse! Your insights into the product's strengths, such as its performance and customization options, are valuable to other potential buyers. Thank you for sharing your experience!