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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,614 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic feel (my wife can use it with her small hands quite easily), accurate sensors, solid clicks and plenty of programmable buttons. Really hard to beat at $50 and still widely regarded as one of the best gaming mice to this day. If you're paying more than $50 for a gaming mouse, unless you are an esports competitive player, I would just go for wireless at that point (Corsair Dark Core RGB Pro SE). Otherwise, for wired mice, this is really one of the best for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product incredible price perfect for gamers!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse that will last for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well, has just the right amount of weight, and is big enough to fit people with larger hands. The only issue I have with it is that the two buttons next to the left click button on top are not the easiest to push, especially the further back one. I've been using the mouse for many years without issues, and bought another for a present.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mighty Mouse, master of disaster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for the price and tbh one of my all time favorite, it’s sturdy heavy and just great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10-10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect gaming mouse light and super easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! Sounds like the gaming mouse hits the mark with its lightweight design and hassle-free setup. Perfect combo for smooth, responsive gameplay—glad you're enjoying it! Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Mouse. Very comfortable and durable desi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Very comfortable and durable design. I haven't had any issues with the product. It does rely on the Logitech G Hub and I have ran into some issues with their software. The mouse has on the fly DPS settings to increase speed, a locking key to move from free spin to segmented zoom on mouse wheel. Each key is assignable with the G Hub. I have no complaints considering competitors to Logitech also have error prone device and RGB software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than my previous mouse. More responsive, lighter, and quicker response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need I Say Anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best mouse ever made the ergos the design everything perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Totally thrilled to hear you think the G502 HERO is the "best mouse ever made"! We're ecstatic that you're loving everything about it, from the ergonomics to the design. Sounds like a perfect match! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing exactly what we were looking for at a reaspnable price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback on the G502! It’s awesome to hear it hit the mark for performance and value—sounds like a win all around. Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mouse to use if playing a game with multiple buttons presses

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic to know the Logitech G502 HERO Wired is hitting the mark for your gaming! Your assessment that it's ideal for titles demanding multiple button inputs truly highlights its design strengths. Glad it enhances your play! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Mouse and Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional mouse, excellent quality but the software is what makes this above and beyond. It can customize your preferences for different games, and even sync to a Logitech microphone to isolate background noise and “get to know” your voice only. Smooth, quiet and the customizations make this the best mouse I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything from first person shooters to RPG adventures. Works beautifully. My wife found the adjustable weights to be hilarious. Told me a mouse is no substitution for working out at the gym! Oh well. Feels fantastic and is quick and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've played around with a few different mouses, this one is one of the better ones that I've had. So I can definitely recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for gamers and productivity users alike. It's known for its ergonomic design, customizable buttons, and high-performance sensor.

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this mouse two different times because I think it is that fantastic of a product. I play everything from MMOs to FPS. It feels great in the hand and comes with a multitude of dpi settings. Highly recommend to anyone looking for a comfortable gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is of great quality the buttons are great. The mouse works well I use it on my ps4 but it also works well with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it. Cool colors that go with his keyboard. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent and versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse after my MAD CATz R.A.T 3 finally died and I was pretty bummed about having to use a new mouse but my mood changed almost the second I plugged this one in and started using it. This mouse has an incredibly comfortable feel and all the buttons are very easy to use without having to fumble around at all like on some other gaming mice I have used. Overall I am very impressed with this offering by Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended by online reviews and the Geek Squad tech guy and I can see why. It works perfectly and is very comfortable to use. It is taking a little getting used to with the different hand position compared to my previious mouse but that will come in time. It is also reasonably priced compared to some mice (mouses?) out there, the $5 off when I purchsed helped too. So I can recommend it too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Mom get off the chair, it's not that kind of mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can gain weight or lose it in a few simple moves. It gives me hope for my own weight loss. (There are five 3.6g weights you can add or remove from the base of the mouse.) Great for stability control. I do not like the RGB light. It looks nice, but why? It's not a piece of art. It's a piece of equipment and the light does nothing to improve game play so I'm confused as to why it is there. It simply works. It's task is to move the pointer around the screen and it does this easily. With the cord I also don't have to worry about the battery running out at the wrong time. I also don't have to worry about if I am too far away for the signal. Very nice product over all.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace my failing Logitech mouse that I had for 15 years. This mouse is pretty impressive. I like that I can change the colors of the mouse. It has the option to add weights to it however I don't really notice the difference with the weights added.I can adjust the mouse speed with a push of a button which is nice when playing games and doing regular computer stuff. Highly recommend.

    I would recommend this to a friend