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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7529 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,529 reviews
  • Rated 4 out of 5 stars

    Wish they made mouse for small hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse and the option to further customize it with the software. Just wished they made smaller mouses for small hands like mine but this will do for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily driver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new mouse to complement the comfort and functionality of my Unicomp mechanical keyboard. After casting around a bit for a good long while things boiled down to Logitech's offerings, which had the best combination of number of programmable buttons, ergonomics, and configuration. The scroll wheel, which switches between traditional click-scrolling and more momentum-based scrolling, was a delightful perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse provides comfortable use. Very responsive. Overall solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice that you can adjust the dpi on the go and the included weights give it a better overall feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for G502 Proteus Spectrum...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my G502 Proteus Spectrum that gave out after near 3 years of use. Very similar near the exact same mouse that's a newer better model with upgraded software & hardware. Slight varations here there that I prefer the feel of but like the older model not a fan of the mouse wheel. If it weren't for the poorly done plastic mouse wheel & they used a rubber mouse wheel like the old mx518 or G402 it'd be near perfect excellent mouse for gaming. But it falls short mainly cuz if this one design flaw IMO. Also could have been cheaper but had to buy it since needed a new gaming mouse while the price of it was so so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome entry level gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and great price. It is smooth and the G-hub app makes it event better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero is the hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great for my hand (bigger than average) and more natural than most other gaming mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I like how you can change the dpi with the push of buttons. You can also change the weight of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had various iterations of this mouse with the original G502 being my first then i owned the proteus core and the spectrum. Logitech once again with the 502 hero have outdone themselves. The mouse is incredibly responsive, the buttons are reliable the weight is awesome and for someone with larger hands the extended left and right button are awesome, I use this mouse for anything between MMO, RPG to FPS 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his gaming computer and loves it. It’s not complicated and form fitting to the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from a Razer; no regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. Feels good, decent quality. The weights add very little to the feel, but you can notice it. The There are some aspects to the software arent intuitive if you're new to using something like this. but the device itself is a competent device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for pc gaming. Comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your Logitech G502 HERO! It's fantastic to know that it's working well for your PC gaming needs and that you find it comfortable. We designed the G502 HERO with both performance and ergonomics in mind, so your feedback is very encouraging. Logitech

  • Rated 4 out of 5 stars

    It’s a miuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Timeless Excellency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse for general use and especially gaming. I had purchased this mouse first in 2017 and it lasted 6 years, I then am purchasing it now again and it's just as excellent as it always has been. 10/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse purchase but great for regular at home work. Still a little pricey but the amount of buttons and comfort make up for it. Don’t forget to download the Logitech application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very comfortable to use for long periods of time. Mapping the buttons is straight forward with their app for windows and Mac. I use this on a series x xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for the positive feedback on the G502! We're glad to hear you find it comfortable and easy to use.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mouse with side buttons for ease of use while browsing and gaming. This mouse delivers on that, and I like the added DPI adjustment buttons and the ability to add/remove weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is packed with features for gamers, and it's great to hear you're enjoying the side buttons, DPI adjustment, and customizable weight system.

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 4 out of 5 stars

    All in one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all around mouse i will say its best mouse. Excellent gaming and doing browsing, school work, and editing. Best mouse, long lasting, very inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product from Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!! This only con is that is not wireless, but that is not a problem for me. Fully configurable this mouse is great for gaming, work or wherever you want to do on a Pc. The pair with the Logitech software you can go can change the speed up to 16000 which is more than enough, plus you get to play with all the RGB functions. For the price it this mouse can’t be beat.

    I would recommend this to a friend