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Customer reviews

Rating 4.7 out of 5 stars with 7614 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,614 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I first got into gaming, some 11 months ago, and I have not regretted a single penny spent. This has been more than great for both when I was a beginner and as I've grown as a gamer. The many customization settings make for a GREAT experience and for quicker adapting mid-gaming experience. I bought the cheaper one for my girlfriend as she's gotten in to the surface level of gaming and she is also loving hers, not needing the extra setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Always dependable and cheap to replace if anything goes wrong with the click buttons. Every other part is very dependable and long lasting. I've had three the past 5 years and will always come back for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for my boyfriend for Christmas and he loved it! The different command buttons are great for when gaming and the colors make his set up look so much better. The lights are very bright and add a very nice look . The mouse also feels like it’s made from very durable material

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this mouse so far. I was using a Razer Mamba Elite, but with MacOS 11 completely killing Razer Synapse support, I wasn't able to personalize the extra buttons. Logitech G Hub works well with MacOS for programming the extra buttons. I'm a happy camper! The shape and feel of the mouse is fairly comparable to the Mamba Elite, though slightly smaller overall. Not a dealbreaker, at least for my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works and feels. Being able to change the accent colors makes using a lot of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for my grandson! He replaced an older model and loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely wonderful news! We're thrilled to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is a "Great gaming mouse" for your grandson and that he loves it as an upgrade.

      It's fantastic when new gear makes such a positive difference, and we're so happy the G502 HERO is hitting the mark for him.

      Thanks for sharing your feedback – we hope he continues to have many amazing gaming sessions! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Love this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if not for the cost, I would have bought a wireless mouse, but this thing is nice. Light weight, with a set of add in weights to taylor to your preference. Can't complain about some RGB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking works great. The weights are easy to adjust and the software is user friendly. This is a great value for an awesome gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is phenomenal. Feels good, plays good and is highly customizable! From rgb on the mouse, to adding weights into the bottom of the mouse, to custom scroll and mouse pointer speeds, this mouse seems to have it all. I’ve always been a Logitech fan and I’ve had my eye on this mouse for awhile. I finally bit the bullet and haven’t regret it since. I’ve got big hands and this mouse fits perfectly and I can do some serious gaming and work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Comfortable yet stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice looking mouse while also being a very durable and comfortable mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was in stock at the store. It took a few days to ship. It's working out well so far. It just takes a little getting use to the "click" when using the scroll wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO mouse is working well for you, and we appreciate your patience with shipping and your input on the scroll wheel. Your comments help us continue improving both performance and availability. Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Well made and looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A little small for my hand but well made and durable. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth and quick response to movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We're glad to hear that our G502 Wired Optical Gaming Mouse is meeting your expectations and performing so well. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this gaming mouse for about a year and a half exactly and have had zero problems the adjustable weights are a nice touch as well as the extra programmable thumb buttons too it’s a smooth and highly reliable mouse and I would definitely recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice addition to my set up. The weight adjustment and the feel of the mouse is topnotch.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gaming mouse with rgb lighting. this mouse also has weights you can add in the base to get just the right balance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for what we purchased for. My son need a new mouse for his gaming and these were just perfect. He purchased other more expensive ones and these are basically the same for much lower.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the great review of the Logitech G502 HERO! We're glad to hear it's a fantastic option for your son's gaming needs, and that it delivers similar performance to other high-priced mice. Finding a great value is always a win, and we appreciate you sharing your experience!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for an affordable price. Mouse feels secure and buttons work well. This mouse also has a pretty sleek design. Definitely recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO. We're glad to hear that you appreciate its performance, comfort, and stylish design. Your satisfaction is our top priority.