4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$54.99
Save $5
The comparable value is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,615 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT CHOICE FOR A WIRED MOUSE!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE SHAPE, FITS COMFORTABLY UNDER HAND, GOOD BUTTON PLACEMENT. HAS CUSTOMIZABLE WEIGHT AND LIGHTING.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sturdy mouse. Favorite feature is the fast scroll wheel. Adjustable weights also a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buttons, looks sleek, & I like the colors. Would recommend to others looking for a gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought another G502 after I wore out the first

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing CAD work, I'm really hard on mice, typically burning one up every year or two. I was so happy with my G502 I had to buy another. I've got relatively small hands and the fit is perfect. The software is really nice with everything being programmable for my uses. Best part is the fully adjustable sensitivity so that I can control exactly how far my cursor moves across the screen for a given flick of the wrist. Great mouse with exceptional accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! Lightweight and comfortable in hand. RGB is pretty cool

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse with just the right amount of extra buttons. the logitech software (while a little clunky) allows for custom mapping/macros and allows a profile for separate games and applications

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your Logitech G502 HERO gaming mouse! Your feedback is invaluable to us as we strive to create the best possible gaming experiences.

  • Rated 5 out of 5 stars

    G502 gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse with a lot of characteristics that I can modify with the app. Different configuration for every application or game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the comfort and customization options of the G502 HERO! We designed it for maximum performance and versatility. Enjoy the enhanced gaming experience! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Solid product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. The rgb colors are obviously fun and "essential"... Great product all around

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mouse even after all this time. Very responsive and feels good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're still enjoying your G502 HERO! It's fantastic to know it's holding up so well and that you appreciate its responsiveness and feel. Thanks for being a part of the Logitech G family! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is comfortable and looks cool. You can adjust the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice that you can adjust the dpi on the go and the included weights give it a better overall feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse for any use-case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will always come back to this mouse. love every part of it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your loyalty to the Logitech G502 HERO speaks volumes! It's fantastic to learn it's your absolute favorite mouse. We appreciate you sharing your enthusiasm and for being such a dedicated Logitech fan! Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Budget Alternative To The High-End Stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, and an excellent mouse wheel that lets you toggle between a clicky feel and a smooth feel--a must if you're constantly scrolling through web pages.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse at a great price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used. Has weights that you can add for a heavier weight but without them it's so lightweight. The button mapping is a bit confusing since you have to use a older Logitech software to map it but it's pretty good at detecting games and switching buttons when gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed Logitech G502 HERO review! We appreciate you highlighting both the pros and cons, especially the comfortable lightweight design (even with added weights) and the effective in-game button mapping software.

  • Rated 5 out of 5 stars

    Daily driver

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new mouse to complement the comfort and functionality of my Unicomp mechanical keyboard. After casting around a bit for a good long while things boiled down to Logitech's offerings, which had the best combination of number of programmable buttons, ergonomics, and configuration. The scroll wheel, which switches between traditional click-scrolling and more momentum-based scrolling, was a delightful perk.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for pc gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I like how you can change the dpi with the push of buttons. You can also change the weight of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for G502 Proteus Spectrum...

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my G502 Proteus Spectrum that gave out after near 3 years of use. Very similar near the exact same mouse that's a newer better model with upgraded software & hardware. Slight varations here there that I prefer the feel of but like the older model not a fan of the mouse wheel. If it weren't for the poorly done plastic mouse wheel & they used a rubber mouse wheel like the old mx518 or G402 it'd be near perfect excellent mouse for gaming. But it falls short mainly cuz if this one design flaw IMO. Also could have been cheaper but had to buy it since needed a new gaming mouse while the price of it was so so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older mouse but if you like some heft to your mouse or you just have big hands rhis will work perfectly and you wont have to spend $300

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his gaming computer and loves it. It’s not complicated and form fitting to the hand.

    I would recommend this to a friend