4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$54.99
Save $5
The comparable value is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,615 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive good weight feels good has amazing curve and the way you can use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse best buy wouldnt give me my free nitro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse would reccomend to medium and semi large hands has a good midsized arch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful recommendation! We're glad the G502 HERO’s design and arch are working well for you. It’s built for comfort and precision, especially for those longer gaming sessions. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for the Price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly, great quality, easy setup, nice weight. Responsiveness is amazing and I couldn't recommend another mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear you're enjoying the quick delivery, high quality, easy setup, and impressive responsiveness. We appreciate your positive feedback and hope you continue to enjoy using your mouse. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck. Quality mouse. Cool lights. Does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse purchase but great for regular at home work. Still a little pricey but the amount of buttons and comfort make up for it. Don’t forget to download the Logitech application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero is the hero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great for my hand (bigger than average) and more natural than most other gaming mice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! works well and have not had any issues with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome! We're absolutely thrilled to hear you're loving your Logitech G502 and that it's been performing flawlessly for you. It's always great to know our gear is hitting the mark and just doing its job perfectly. Enjoy! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super Good!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good mouse i have been wanting this mouse for a long time and its so good, has many dpi settings so you can make adjustments to your sensitivity and comes with weights if you want the mouse to feel heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that you're enjoying the Logitech G502 HERO wired gaming mouse! It's wonderful to know that it's everything you hoped it would be and that you appreciate the customizable DPI settings and weights.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Rated 5 out of 5 stars

    100% Percent Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing mouse for the try hard gamers. When they say it was 11 customizable buttons, they also mean that the scroll wheel, left and right click and also be customized. Basically every button can be customized. Also the wire isn’t a issue, it hasn’t bothered me once. The software is easy to work with I’m saying from experience and from upgrading from a g602 to this awesome mouse Totally worth it

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent gaming mouse!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with an easy to use software to customize the buttons. You can even assign Macros!! I wish i got the wireless version though, oh well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 HERO Hits the Spot! We're thrilled you love the G502 HERO's customization options and macro support - perfect for tailoring your gameplay. While you wish you went wireless, the wired version is a proven classic! Happy gaming!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse, had the right amount of size for my hand to grip really good just how I like it. Sometimes I get a little crazy and slips right off a normal size mouse. But this one gets me right to the point of a great experience. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far, love it always, Logitech is amazing!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled you're loving your Logitech G502 HERO Wired Optical Gaming Mouse and that your experience with Logitech continues to be amazing. Thanks for the fantastic feedback! Logitech

  • Rated 5 out of 5 stars

    Great mouse for every day use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought this on Cyber Monday and Im happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to buy this on sale for Cyber Monday. So the quality far exceeded the price. Very good laptop for my needs. I havent tried any triple A games, but for old gen games like DayZ and Fallout New Vegas, its impressed me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! He got it for Christmas with new PC set up & thinks it’s great! Especially being able to customize it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that Son is loving his G502 HERO! We designed it with gamers like him in mind, focusing on both performance and customization. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, the best, the best, the best ,the best, the best

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the G502 HERO! We're delighted to see such a positive reaction and appreciate you taking the time to share your experience. This kind of feedback helps us continue to deliver products that gamers love. Logitech

  • Rated 5 out of 5 stars

    Matches some computer builds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls, nice feel, response is ok nice color scheme

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like you're really enjoying your G502 HERO SE! We're glad to know you find the controls good, the feel nice, and appreciate the color scheme.


      Sources Logitech

  • Rated 5 out of 5 stars

    Still one of the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these 11 months ago for so many years I forget. It finally just wore out. I tried a Corsair which started missing/doubling clicks in less than 1 year. I went back to this mouse and realized how much I missed the smooth scroll wheel. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use. It helps with fatigue for your hands and wrist.

    I would recommend this to a friend