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Customer Ratings & Reviews

$54.99
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Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,615 reviews
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse Control!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse with precision control. I like the quality and the RGB lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with mouse. I only use it for work, not gaming, but still appreciate the quality. I was nervous when I first used it, the scroll wheel seemed heavy on the clicks. But when I turn that off it is smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The one to get!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was worth the money. Super smooth. Very comfortable. Great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback! We're delighted to hear you feel this mouse was worth the money and that you're enjoying its smooth feel, comfort, and great performance. Logitech

  • Rated 5 out of 5 stars

    Solid mouse choice for gaming or even editing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall a very solid mouse, long enough wire as well as the ability to change DPI on the fly or more granular control. The best part for me was the ability to change what the buttons do for even more customizable choices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best gaming mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for any gaming set up. High quality and a heavy mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent weight and the scroll wheel has the option to be fast or slow. Overall a great mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. Exactly what was needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO is exactly what you needed and offers great value. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    All in one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all around mouse i will say its best mouse. Excellent gaming and doing browsing, school work, and editing. Best mouse, long lasting, very inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this mouse. I see why most gamers use this one. The remappable buttons are so clutch and the scroll wheel also have the option to tilt left and right is so nice.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the great review of the Logitech G502 HERO! We're glad you're enjoying the benefits that make it a favorite among gamers, like the remappable buttons and the tilting scroll wheel. Sounds like you've got a great setup for conquering those games!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Another great product from Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!! This only con is that is not wireless, but that is not a problem for me. Fully configurable this mouse is great for gaming, work or wherever you want to do on a Pc. The pair with the Logitech software you can go can change the speed up to 16000 which is more than enough, plus you get to play with all the RGB functions. For the price it this mouse can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent mouse with BestBuy's best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is heavier after you added all metal pieces but it remains a great gaming mouse with features few competitors offer, and with a new sensor that will keep the G502 competitive with anything released in the next five years. It's still the best choice for a large, heavy gaming mouse around. Overall it is a decent mouse that is well priced only at BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very comfortable mouse to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse to use, satisfying to click and the metal wheel is nice. You can select a free spin or incremental spin on the wheel which makes it feel nice. Haven't used for gaming yet but even then this is a nice all around mouse for office use. Has a good amount of weight to it too but you can customize this with the little metal plates that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my many years old G502 with the Hero version. Still one of the best choices for a mouse out there. Very easy to use and very responsive buttons.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that it's a worthy successor to your previous G502 and continues to meet your high standards for performance and ease of use.

  • Rated 4 out of 5 stars

    A good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works well. Got it for my KVM. Setting up with software was a bit frustrating, but all works now (DPI toggle was the worst issue).

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback! We’re glad to hear the G502 HERO is working well for your KVM setup, though we apologize for the initial frustration with the DPI toggle and software. Your patience paid off, and we appreciate you sticking with it to get everything running perfectly! Logitech

  • Rated 5 out of 5 stars

    Logitech, the logical choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to make this mouse feel as though its been built for you. Feels sturdy and well made. The extra buttons feel natural in their placement, I don't have to 'reach' or even really think about pressing any of the buttons, It just flows (I use palm grip for browsing, claw grip for gaming). I get a consistent 1x1 input which is fairly important for FPS games. Great Mouse Great Price Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and decently priced. Able to hit key and macro buttons for ease of use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! It's great to hear the customizable buttons are enhancing your gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse of all time for gaming. No better options imo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredible to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your favorite gaming mouse of all time and that you truly believe there are no better options. Thank you for such enthusiastic feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse very good for Gaming and mostly of daily tasks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear your Logitech G502 HERO Wired Optical Gaming Mouse is a reliable companion for both your gaming and daily tasks! Thank you for sharing such positive feedback; it truly makes our day to know our products are meeting your needs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everday for work. I love it, it makes life so much easier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the wonderful feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you love using it every day for work and that it makes your life so much easier. Logitech