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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,535 reviews
  • Rated 5 out of 5 stars

    Lg mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it and is very responsive. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it, software not better than the razor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a great price. I got this mouse for $50 and honestly was worth every penny. the software is good, so far have not had any major problems with it, only that sometimes the profiles won't update automatic. I have huge hands and sometimes I would miss click the DPI button and that was annoying but on the G Hub app you can turn that off, so it helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy this mouse. I bought this one as I was looking for a mouse with more buttons, and it works well. This mouse comes with weights that are adjustable in the bottom of it, and this is a nice feature as I like a heavier mouse for online shooters. It is also nice to be able to download the Logitech G Hub to customize button layouts and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent, my son is a student computer programing, he always work with mouse and he needs the best mouse because had ache in right hand, when I bought this one for him, hand's pain was removed. Thank you for this product. I usually buy everything I need from best buy, I am very pleased with best buy's survice. This mouse is comfortable to grip and is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse! FLY WHEEL!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd G502 wired Hero, my first one still works, bought another because I lost the bottom cover, found it 3 weeks later. I've had my first one for 3 years, my only complaint is that the rubber for the thumb rest degrades over use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for the cost! Id certainly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Gaming Mouse is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed this for his gaming laptop and it worksnworks well. well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOLID - So easy to use in fact I'm never going wireless for a mouse again. I have strong desktop PC w plenty RAM Vid card etc but noticed this mouse yet improved my PC performance. I was using an entry level wireless mouse and must have been sloppy utilizing resources or how it was processing. With this G502 other than easy button layout I like how you can change the feel of the mouse by adding taking out the weights too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse, it feels good and it’s buttons are good for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse in the way it feels and works. Only complaint i have is the big button on side furthest forward is sometimes awkward to press. And i wish it had more side buttons. Other than that i haven't had any functional issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast of a gaming mouse! Features lot of buttons and programmable RGB light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several of this mouse on different computers and love it. With the added weights it moves smoothly and feels great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 Hero mouse. We're glad to hear that you've had a positive experience with it on multiple computers. Your feedback is valuable to us as we continue to improve our products.

  • Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and casual use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels great in your hand and the extra buttons are easy to program and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who like a heavy mouse, very precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its precision. The HERO sensor is designed for exceptional accuracy and responsiveness. We hope you continue to experience a great gaming advantage. Logitech

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that these mice use Omron's trouble-prone 50m switches and I am probably on borrowed time with this mouse, but it has been working fine after 7 months of light usage. Granted, I have been trying to prolong the life of it by just using it sparingly. The G502 Hero variants tend to double-click after just a few months of regular usage. If you do get one of these, I'd recommend an extended warranty or try to pick up an older Proteus Core or Proteus Spectrum version as they last a lot longer with Omron's 20m switches. The infinite scroll wheel is fantastic for productivity or office usage and the extra buttons come in handy. It's a bit too heavy (over 120g) for my preferences to use in low DPI FPS gaming, but for most other uses it is top notch. I usually just use mine for work or web browsing since it's so heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very comfortable and feel very natural. Like the color of it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice, large mouse to replace an older mouse I had. This is genuinely the best mouse I have ever owned, hands down. The only reason I gave it 4 stars instead of a perfect 5 is that the scroll wheel notches feel flimsy, which isn't a huge deal since the unlocked scroll wheel is a million times better (and more fun) anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech