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Customer Ratings & Reviews

$54.99
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Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,615 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timeless Excellency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse for general use and especially gaming. I had purchased this mouse first in 2017 and it lasted 6 years, I then am purchasing it now again and it's just as excellent as it always has been. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming mouse. Would def recommend this to any and all gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're thrilled to hear you find the G502 HERO an amazing little gaming mouse and would definitely recommend it to other gamers. We appreciate your high praise! Logitech

  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Very comfortable. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth and great with the mappable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes for a great gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality mouse. Has enough key binds to have functionality beyond the basics, but not too much as to be overwhelming. Doesn’t have to be just for gaming necessarily, works great for remote work as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality mouse perfect for gaming. Every game is very smooth and it has good app integration

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been fantastic! Love the snipe button that reduces dpi for better accuracy at range!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're thrilled you're enjoying the G502 HERO and especially appreciate you highlighting the snipe button and its accuracy benefits. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he has used it w/o issues since both.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your son has been enjoying the G502 HERO without any problems since he got it. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    In one word? Ok....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse checked all the boxes when I did my research, fairly large base and adjustable weight/DPI. I got the mouse in hand and found it slit toe unwieldy at first. It was smaller than my previous mouse and I found it hard to grip properly which left my hands and wrists aching at the end of my gaming sessions. Also, the primary left and right clicks have started to squeak when clicking. All in all, it will do for now, but when I get extra funds, I’ll be returning to a Razor mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The additional buttons and control are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of the mouse, and the weights included to make adjustments is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son bought this for his gaming computer and has been happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Cheap or most usful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price it is. only was on sale.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 mouse wired - best deal out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd G502 mouse, as I can't go back to a cheap mouse anymore. I put all the weights in mine, I like the solid feel, responsiveness, and never have to worry about batteries. Although the latch didn't quite catch completely, a bit of glue did the trick; the weights will never fall out. I got prompted for this review as I'm about to buy a 4th G502. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance because he seriously needed a new mouse and he loves it! The reprogrammable buttons make gaming so much easier for him now, its comfortable to use, and its got a good response time to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse cord mis very flexible unlike other gaming mice weight is adjustable to my preference. Response is very quick and accurate. This is my second one I wore the first one out so this is a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired gaming mouse - no latency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's has been using the mouse and loves it. He says he has had no issues with latency, which puts it in his 5star category. He noted it's easy to program and the Logitech software is fairly straightforward and easy to use. Because it's a gaming mouse, we did put the 2 year accidental warranty on it that Best Buy offers, as gaming mice that are heavily used do tend to wear out in less than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mouse with side buttons for ease of use while browsing and gaming. This mouse delivers on that, and I like the added DPI adjustment buttons and the ability to add/remove weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is packed with features for gamers, and it's great to hear you're enjoying the side buttons, DPI adjustment, and customizable weight system.