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Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,535 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and very responsive! Multiple buttons for your keybinds if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, for office and gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this mouse for about 90 days, I can say I really like it. It's very sensitive, which took some getting used to. I haven't had a real opportunity to program any buttons on this, but a friend who recommended said it's pretty darn easy. There is software that updates the drivers, and allows you to change the color on the mouse. I play quite a few older games (Star Wars Battlefront 2, Unreal Tournament from 1999), so I had to decrease the mouse sensitivity for those games. Based on my experience so far, I highly recommend this mouse, for either casual users and gamers as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your experience highlights the mouse's versatility for both casual users and gamers, particularly with its customizable features. We appreciate you bringing to light the adjustability of the sensitivity, which can be helpful for users playing a variety of games.

  • Rated 4 out of 5 stars

    Bought by a mistake but good fit regardless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the white version before this one. This one was $5 dollars more expensive..at first I thought it was only color that was the difference but looking at the specs on the BB site, 25600 dots per inch. So I got one. Ehh I think it may have been a typo because on the box it says 16,000 DPI...but it really doesn't matter. Its a great mouse and a great one for the collection. Logitech is a winner when it comes to accessories for your PC. Some great deals for Black Friday and in the past few weeks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Jason, thanks for this great review! We really appreciate the feedback. Normally you would be correct, the HERO sensor used to only go up to 16k dpi, but due to a recent software update, that has been increased to 25600! Simply download our GHub software to get access to this, as well as other features such as setting custom lighting profiles, rebinding the buttons on the side of the mouse, and more! Thank you for choosing Logitech.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for gaming

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, every bit as good as the wireless but you will have to contend with the cord. Great response time, easy to use. One of if not the best on the market for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Rated 5 out of 5 stars

    Mouse is cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse ive bought it twice because I ended up accidentally shattering my first. Would buy it again and again. The weight options they give you to add to the mouse is great, Always like heavy weight mice because I like a high sensitivity mouse. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly best mouse you can get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good texture and weight to it that makes it really pleasing to use, and despite having so many buttons none of them ever feel like too much of a reach to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you appreciate the G502's ergonomic design and button layout. It's crafted for comfort and precision. Thank you for your kind words!

  • Rated 4 out of 5 stars

    Not bad at all, but the scroll wheel...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...not a fan of it. Don't get me wrong, the infinity scroll wheel itself is awesome, but it the way it's made is not as good as the wireless version. It looks like a hunk of metal whereas the wireless version is more "hollow" and from my understand, lighter. But that's just me nitpicking, other than that, it's a good mouse, especially @ $46 US. I wanted the wireless version, but It's hard to justify paying an extra $100+ just for a better mouse wheel lol. Great sensor, a bit on the heavy side for those who are into light weight mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Been going strong for a while now. Biught for every gaming PC in the house

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Optical Gaming Mouse with is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. Very convinient to use. I will recommend to my friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our Logitech G502 HERO Wired Gaming Mouse is making a difference. Your feedback keeps us moving forward. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great mouse for gaming and has a great feel to it, very easy to use and you can DL the Logitech app to save and change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502. We're glad you're enjoying its feel and ease of use. The G Hub app is a great way to customize your settings and really make the G502 your own.

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the programmable buttons, and high DPI are very helpful for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse does everything it needs to do at a good price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad you're finding it to be an excellent mouse at a great price and that it meets all your gaming needs. Thank you for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and works well. Recommended if you want a good mouse but don't spend 200 dollars on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback! We're glad the Logitech G502 HERO is a good value for you and meets your gaming needs. Enjoy your improved gameplay!

  • Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502. The first being the proteus. After receiving the mouse I noticed that the hero is lighter. The only issue I have is the spot right below the sensor the weight doesn't fit just right and if you move the mouse fast you can hear the weight rattle. Other than that it's a great mouse that I would buy again and you should buy it to. Feels nice in my large hands and works well with my palm grip. I take one star away only because of the weight issue other than that it's a 5 star mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if all gaming mouses are like this but the scroll wheel thing is so so sensitive when i play my gun switches so easily i had to change the control for it. but maybe that’s just how they are other than that very good mouse it comes with like weights idk what they’re for but they’re cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for years now and it works great!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech