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Customer Ratings & Reviews

$54.99
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Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 7,615 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Est

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse . Ideal weight . Many buttons and customiz able

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very responsive. Great feel in the hand and smooth movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome feedback! We’re thrilled the G502 HERO is giving you that responsive feel and smooth control. Thanks for sharing your experience! Logitech

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Mouse

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very comfortable mouse one of the best i had in my setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're delighted to hear it's one of the best mice in your setup and that you find it very comfortable. We appreciate you sharing your experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse! FLY WHEEL!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd G502 wired Hero, my first one still works, bought another because I lost the bottom cover, found it 3 weeks later. I've had my first one for 3 years, my only complaint is that the rubber for the thumb rest degrades over use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control. Fits in your hand nicely. Nicely weighted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good for the most beginners, the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the original g502, the new and improved g502 hero is finally here, I switched from corsair, to the original g502 and now to this. The mouse is very responsive for gaming, plenty of macro keys to customize and the Logitech software is easy to use. also most stores have this mouse on display so you can make sure your hand grip is perfect with this mouse. TLD;R: just buy it you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is my new HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Logitech mice for over 20 years and this one might be the best. Fantastic feel. Mouse slips right into my hand with perfect button placement. Wheel has click/smooth toggle and you can cycle DPI on the fly based on what you are doing (gaming/work). RGB logo and DPI lights are cool but would have been cooler if more LED on the bottom edge of mouse.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for gaming

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product, every bit as good as the wireless but you will have to contend with the cord. Great response time, easy to use. One of if not the best on the market for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    BEST MOUSE ON BABY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw the price of this bad boy, being a broke college student, I thought I might as well wish the gamer dream goodbye if it was garbage. BUT this bad boy basically played the game FOR ME it’s so darn good. The configuration software for this baby? 10/10. The weights you can add to it? 10/10. Overall? 10/10. I would marry this thing if it was a man.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bargain worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was cheaper and my dog chewed through my old one. But honestly for the price it is a great gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that despite the unexpected reason for your purchase, the Logitech G502 HERO has proven to be a great gaming mouse for its price. We appreciate your feedback and are happy it's working out for you! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and function of this mouse. Weights allow to get the feel right as well. Lots of buttons to customize. I'd recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Have one for work and home, weight customization is great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many mouses before settling on the Logitech Wireless G502. This is the most comfortable for my hand. The thumb rest is great. The extra buttons right on the side of left-click were a great idea and very useful for both MOBA and FPS games. I ended up returning this Wired version in exchange for the Wireless version. Strongly recommend this G502 model (wired or wireless).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, fits small to medium size hand perfectly, easy to use, comes with five weights for different gaming purposes, and overall attractive. This one is heavier than other brands like the glorious-o but easier to maneuver. The “G” sign lights up but not the whole outline of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I'm on my computer for work and for gaming after. This thing gets a ton of use. This is now my 2nd one of these as the last one eventually wore out after about 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse in the way it feels and works. Only complaint i have is the big button on side furthest forward is sometimes awkward to press. And i wish it had more side buttons. Other than that i haven't had any functional issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke my old one had to go back to the ol girl love the f u c k outtA this mouse if you use other keys for in game but dont need many i would go for this one and save some cash

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Awesome for gaming. Lack luster PC app.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for Gaming. Bad software. It’s comfortable.

    I would recommend this to a friend