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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 7,615 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A friend at this point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original G502 Proteus Core. That mouse served me for around 7-8 years by now and is still going strong, however it is getting dirty and the scroll wheel is getting stuck so I got this one with the HERO sensor. The ergonomics are the exact same as the old G502 and the price is great. It works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if all gaming mouses are like this but the scroll wheel thing is so so sensitive when i play my gun switches so easily i had to change the control for it. but maybe that’s just how they are other than that very good mouse it comes with like weights idk what they’re for but they’re cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while. I believe it still works. The boy likes to play his computer games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Superb Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse ive bought it twice because I ended up accidentally shattering my first. Would buy it again and again. The weight options they give you to add to the mouse is great, Always like heavy weight mice because I like a high sensitivity mouse. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for pc gaming. Comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your Logitech G502 HERO! It's fantastic to know that it's working well for your PC gaming needs and that you find it comfortable. We designed the G502 HERO with both performance and ergonomics in mind, so your feedback is very encouraging. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for Gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse and the way it feels in my hand. It fits perfectly and has great buttons on the side of the mouse that you can set to be any control you want. I personally really like that the scroll wheel has a toggle switch that can go from freely spinning or to a more set scroll. Overall, I love my new mouse and it is perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse with pretty high DPI. Fits nicely in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid mouse for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for a lower price. This works well for gaming & costs less!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its performance at a great price point. We hope it continues to enhance your gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this mouse!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that will do the job, look great and at a great price then you need to acquire the G502 mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such enthusiasm for the Logitech G502 Hero! Your recommendation is music to our ears. Thanks for spreading the word about this fantastic mouse!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It’s on the heavier side but nothing too crazy. I love the fact that you are able to customize all buttons on the mouse on the Logitech app and customize to your liking. It also has game sync meaning that if you open up a certain game it will automatically switch to that profile and use your custom button options

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for a few months now and I still love it and have had no malfunctions or issues. You can change the color of the light that it emits. My only gripe -- the lack of a rubber scroll wheel for good, scrolling traction. It's too slick for me but I guess I got used to it. Just need to add a little extra finger pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it too. Excellent for multiple games. Have on for my desktop and Laptop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your G502 HERO is performing excellently across multiple games on both your desktop and laptop. Thank you for choosing Logitech G!

  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top of the line mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome for the money, wouldn’t want another one it’s works perfect for me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're thrilled to hear that you're so satisfied with its performance and that you believe it offers excellent value for the price. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gud mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, got it for my best friend, now he can actually play the games right

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad it's helping your best friend play games effectively. Thanks for sharing! Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    5 year mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mostly good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend