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Customer Ratings & Reviews

$54.99
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Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 7,615 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse, we’ve had zero issues out of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO! We're thrilled to hear you're enjoying it and have experienced zero issues. Your satisfaction is our priority. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the scroll wheel is very satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works as advertised. My grandchildren love it. I purchased 2

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad you and your grandchildren are loving the G502 HERO! Its HERO 25K sensor, customizable buttons, and vibrant RGB lighting are designed to enhance any gaming experience. We appreciate you choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great shape, comfort, and durability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky about mouses, I have larger hands and I don't like resting my palm on the mouse itself. So I always go for a comfortable and robust mouse. Don't get me wrong, this mouse is not massive, it is an average size, it simply is shaped in a way where my fingers comfortably sit exactly where they naturally want to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, for office and gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this mouse for about 90 days, I can say I really like it. It's very sensitive, which took some getting used to. I haven't had a real opportunity to program any buttons on this, but a friend who recommended said it's pretty darn easy. There is software that updates the drivers, and allows you to change the color on the mouse. I play quite a few older games (Star Wars Battlefront 2, Unreal Tournament from 1999), so I had to decrease the mouse sensitivity for those games. Based on my experience so far, I highly recommend this mouse, for either casual users and gamers as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your experience highlights the mouse's versatility for both casual users and gamers, particularly with its customizable features. We appreciate you bringing to light the adjustability of the sensitivity, which can be helpful for users playing a variety of games.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honestly best mouse you can get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good texture and weight to it that makes it really pleasing to use, and despite having so many buttons none of them ever feel like too much of a reach to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you appreciate the G502's ergonomic design and button layout. It's crafted for comfort and precision. Thank you for your kind words!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spend a little more get a lot more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this by my son because the one he wanted was out of stock. This was a tear up from what he wanted and he was so excited to have this one. He told me over and over again that he was so happy I spent a little more and got this mouse because it is better than he ever thought it would be he's very happy kid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product everything okay I love my mouse is perfy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO. We're delighted to hear you're enjoying the mouse and finding it performs perfectly. We appreciate your feedback. Logitech

  • Rated 5 out of 5 stars

    My go-to workhorse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my go-to mouse for a while now. Once the old one broke (after 3+ years of hard use) I did not hesitate to replace it with the exact same model. Would absolutely recommend this workhorse of a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel, and how light the mouse feels in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It Just Works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best mice for its value, and even though i probably should go for lighter mice, i actually prefer them heavier so the option for adding/removing weights is good for someone like me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective perfect item, the price is moderate you can get it on sale at $ 40 which would be perfect since I think it is the best gaming mouse that exists at a reasonable price in the market. I would put it on top of many that are exaggeratedly expensive and in the end they do the same. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mouse daily on our desktop. Works as you would expect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO! We're glad to hear it's meeting your expectations in daily use on your desktop. We appreciate you choosing us. Logitech

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Great for FPS games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Definitely recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf is a gamer and by far this is his favorite mouse. He had been researching different mouses for months and he finally came across this mouse. He loves how it feels in his hand and that you can add weight to it. It glides very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse went bad and this one provided a solid replacement. More important for me was finding a mouse that provides a comfortable fit. My hands are on the larger side and mice usually tend to be too small. This one turned out to be a perfect fit. Have had zero issues with it, buttons are crisp and movement is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse has withstood the test of time and that's why 10 years after its release its unchanged. you cant improve perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Wow, 10 years and still going strong! We appreciate you letting us know the G502 HERO has stood the test of time. It's a testament to the quality and design of the product.

  • Rated 5 out of 5 stars

    Overall A Great Mouse For The Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a Great Mouse For Gaming And Everyday Use. This Device Has Onboard Memory And/Or Can Also Be Customized To Your Liking With The Logitech G Hub Software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and great price. i couldnt be happier!

    I would recommend this to a friend