Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7372 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 7,372 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate gaming mice and prefer a good traditional mouse but love this one. Would absolutely recommend, however there is really no difference between any G502 model. I got this one for $15 while the black standard G502 was $89.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent multifunctional mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and functional. Good deal! But the setup process is not that user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty good for the price how ever it does take some time to get use to all the buttons. Great for gaming

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Still the best wired gaming mouse out there

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is an absolute classic for a reason. The sensor is super precise, tracking is flawless, and the adjustable DPI makes it great for everything from FPS to casual use. I really like the customizable weights—it lets you fine-tune the feel exactly how you want. The buttons are responsive, well-placed, and the scroll wheel with free-spin mode is a game changer for productivity too. Comfortable for long sessions and built like a tank, this mouse easily outperforms others at the same price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing feedback! We’re thrilled to hear that the Logitech G502 HERO continues to deliver the precision, comfort, and performance you expect. Your detailed insight and enthusiasm mean a lot to us—we truly appreciate your trust and support for our products! Logitech

  • Rated 5 out of 5 stars

    Well worth the sale price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hunting around for a gaming mouse for a few weeks, not wanting to settle, when I stumbled upon this one. I personally dont care about the rgb feature, but it has one. Has a thumb trigger for easy shooting, and I like that you can change the scroll feature. Also has a side left mouth trigger to make for an easy hot key.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse if you can maintain your grip position.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is good overall. The buttons are tactile and satisfying to press, the scroll wheel is top notch and the grip is very comfortable. I have however noticed the tight positioning of buttons makes misclicks very easy during intensive gameplay, although this may have to do with my hand shape more than the quality of the mouse. There are also some larger gaps between parts that seem unrefined and maybe slight QC issues, but it doesn’t impact function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever got! Well worth it going to upgrade to its big brother soon for my other pc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Hasn’t Disappointed Me Yet!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my most favorite mouse to use, I can’t even go back to using my others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Female Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a female with smaller hands it fits perfectly. I can reach all the buttons with ease. No having to reach for buttons and it doesn’t get tiring to hold. I like the option of weight. Very good quality. I would recommend to a friend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Improved solid gaming mouse

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Logitech 500s mouse and this one will finally replace it. The mouse is the same size, but the thumb rest Is a bit wider and more comfortable. The scroll wheel protrudes from the unit more and does not have a rubber strip on it anymore. It’s been stylized more and has a more angular look to it now. It looks nice, and feels good. I like my mouse light, but you can easily add weights if wanted. When used with the Logitech software, it was instantly recognized and all of the buttons and lights are changeable to suit your needs. The logo G on the mouse and the DPI/program indicators can be any RGB color, but must be the same. There are two lighting effects, and a sleep timer for the lights. It has standard DPI +/-, forward/back/ wheel hyper/regular scroll, and profile buttons. The third thumb button has been shifted forward on the side and is easier to select. This is now the DPI shift button. DPI goes up to 16K and you have 5 preset DPI setting you can assign. The DPI shift button allows you to change the DPI to another preset as long as it’s held. So, you have a game setting you like and then you could speed or slow down the rate for particular situations. All of the buttons can be changed to anything you want in the software. The bottom of the mouse easily flips off to reveal the weight holding area. Magnets are used to keep it together and once not in use you can turn the mouse over and flick the bottom open. A definite improvement over the 500s to me. Just more options and a bit more comfortable. The 502 is a solid gaming mouse at a decent price point. In the picture, the 502 is on the left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like normal g502 hero but sexy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get out of the way basic all black mouse, get yourself a black and white and be better then others. The white paint adds 1000fps and -400%recoil to all games. Add a pink skin and boom. +999 hotness and all the npc's will follow you off a cliff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Unclecarcass! We're happy to hear you're enjoying the G502 HERO SE mouse! The color combo is truly beautiful, especially with some RGB added. Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. Thank you for your feedback and for shopping Logitech! - Maggie from Logitech

  • Rated 5 out of 5 stars

    A1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good product would buy again went well with my first build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and very stable .. the extra mouse buttons help a lot also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse I highly recommend it. Tons of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse without the cheese.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Easy to install. Works seamlessly. Gaming delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my sons have this mouse and live it. One was purchased last Christmas and one this Christmas. Great quality and seems like it’s built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with this mouse.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular mouse for the sale price of $33. I don't feel anything different from the regular G502 all black mouse. I wanted a white mouse to go with my build, but the KDA version was out of my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the mouse to be quite smooth and adjustable when playing games online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a year and I've had no problems with it. Love that you can add or take away weight to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO SE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and durable mouse for gaming i ever used until this times. Black friday 2019 on sales $29.99 :) Black friday 2020 on sales $34.99 :(

    I would recommend this to a friend