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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 7,542 reviews
  • Rated 5 out of 5 stars

    High Value Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming mouse I have ever purchased and I highly recommend it to anyone looking to buy a very high value wired mouse. The mouse buttons are very convenient and the mouse has great features through Logitech G-Hub. It is a pretty big mouse, though, so people with small hands might want to look elsewhere. Overall, I was very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with adjustable weights, fits well in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! My husband works from home some & also games so it is a great dual use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wowza

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse for customizing would buy again love the program it comes with quick setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to customize the buttons on the mouse to adjust the volume of my computer and I customized the lights to react to in-game sounds. The adjustable weight is also a perk I didn't know I needed. Overall, it's a high quality mouse and love using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My one and only

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally own 6 of these mice and they all still work wonderfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech quality lottery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my old one. The cable is not braided anymore. And I’ve had issues with the scroll wheel going the wrong direction after a few weeks of use. The last one I had lasted a few years The software is awesome when it works. Love the scripting capabilities, but like I said. WHEN it works

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We're sorry to hear about the scroll wheel and software issues, and we appreciate you taking the time to share your experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so goooood and i love it omg its 50 letters of greatness everytime yes on and on on on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. Comfort is great and the cord is very long.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming. It was a great price. I would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great aesthetics. Test out the scroll wheel first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice aesthetics. The scroll wheel spinning is a unique feature. However, when the switch is set to not freely spin, it doesn't feel as nice as other mice. So, I always use spinning mode. The RGB LED is very bright. The white accent looks really nice and stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and fits in the palm of my hand when I am using it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that the mouse is comfortable and fits well in your hand! The ergonomic design ensures a comfortable and natural feel, even during extended use. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for rhe price. It did everything its supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, solid mouse, confused on how it up converts to listed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality gaming mouse feels good when using cord plenty long enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very handy to use and it has got a great scroll wheel to it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gaming mouse for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    balanced size, shape, performance and sensitivity. the Hero sensor is great. It is also reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse and very comfortable. Had to buy one for my gaming laptop. Would def buy again

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Wish they made mouse for small hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse and the option to further customize it with the software. Just wished they made smaller mouses for small hands like mine but this will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice middle ground mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing for its price, takes time to get use too but is a fantastic mouse for its price

    I would recommend this to a friend