Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 7,552 reviews
  • Rated 5 out of 5 stars

    Great Mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a fantastic deal and the programmable function is simple and seamless compared to other programmable mice with similar functionality!! Great bang for the buck!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around mouse was a down grade for me had no issue with the software and macros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mouse. Not the biggest fan of the weight but if you like a heavy mouse it is a great buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is almost perfect! Great choice for those who prefer a hefty mouse - enjoy the precision gaming.

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ok but could be better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but not really for larger hands unless you use a claw grip. Wish the Thumb button was a little more forward, but possibly it’s because my hands are bigger. For some reason mine will not stay in G-Shift mode even though I made it default. Have to remember every time to switch it before gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. The sensor it uses is one of the best. Cannot compete with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're so impressed with its performance and the HERO sensor.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good beginner mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is good if your hust learning to use pc , but overall still great quality and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A mouse with buttons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mouse. I find the extra buttons helpful in many situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HERO mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good mouse, I only returned it because I tried to go the wired route and that didn't workout so well seeing that I'm used to a bluetooth mouse for video editing. Def a great mouse for anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and it works well playing League. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for comfort and function. Has extra buttons which can be mapped out. The non SE version is the same but in all black if that's preferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far and works as attended. The only issue I have is that sometimes the cord can be a little annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great my favorite mouse I've ever had coool looking and works really well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's been your favorite mouse. Thank you for your kind words about the Logitech G502 HERO!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great mouse for a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse for the price, highly recomend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new one after the same one stopped working, couldn’t go without!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a testament to the Logitech G502 HERO's reliability and popularity. It's great to hear that you've been a repeat customer.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect mouse and good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse and replaced it with the exact same after some time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect mouse for gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse for gaming with high DPI. Adjustable weight is a plus. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I have no complaints what's the weather

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of this item I would definitely tell a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything bad to say about the mouse. It is comfy to hold, the LOGITECH GHUB is very user friendly, and the scroll wheel is Ludacris.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and I like the free scroll and the macros you can make.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to replace my computer mouse with reasonable price. Overall not impressed with the product. Dpi feels inconsistant and it feels fragile. even with all the added wieghts provided in packaging it still feels too light. No fault or dig at best buy, the product just isn't what I thought it was.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com with your details, so we can help resolve the issue. Logitech