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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,553 reviews
  • Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, light, high quality mouse. Fits perfectly in the hand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate you choosing a product that's comfortable and high-quality.

  • Rated 5 out of 5 stars

    Best mouse I've owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ive ever owned. Super relaible and use it to game everyday. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the wire was going to be an issue but I’ve been happy with it. Doesn’t bother me too much

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Not very durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gaming mouse from Logitech that fails to live up to the gaming mouse standards. Great feel and weight. Customizable as well. I just wish the click switches were more durable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Very sorry to hear about the disappointment you have with the durability of the G502 HERO SE Wired Optical Gaming Mouse. Fortunately, this mouse does have a 2-year limited hardware warranty. Here's a link to file a warranty claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope this helped. Best Regards, Richard from Logitech

  • Rated 5 out of 5 stars

    Good mouse, good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for a good price! Very smooth, and it fits in the hand very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best got better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it’s a classic that’s been upgrades with regards to gaming mice. This mouse will withhold the clickiest of clickers time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First one defective.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial mouse defective, couple buttons not working. Returned for replacement, and works beautifully. Excellent gaming mouse. quick response.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! smooth responsive no issues with this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Replacing my old one after the left mouse button started double clicking in games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeable improvement from my stock mouse. price was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not just a gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse not makes gaming easier,it is also a very all purpose navigation device. I'm not an avid gamer,but I do like the look and feel of this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great, Reliable Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the 502 for about 7 years now. Just picked this one up just because I built a new PC with a white/black theme to match. Mouse works excellently. I still use my old 502 with my laptop and works just as good as this one. I prefer no weights and the mouse holds up constant clicking as I play LoL and click A LOT. Recommend this for starters and veterans alike. Cool that you can change the color of the G to match keyboard or your favorite color with the software from Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing mouse would definitely recommend buying it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so impressed with the Logitech G502 HERO Wired Gaming Mouse! It's fantastic to know that you'd recommend it to others.

      Thank you for choosing Logitech and for sharing your positive feedback. We appreciate your support.

  • Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my cousin who is just getting into PC Gaming, after giving it to him and asking him a week later he was very happy with it. He loves the amount of buttons on the mouse and feels it is very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and performance product, I like it and you can handle it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, recommend this purchase for all pc gamers or office workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this mouse, cant find a better one !!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review! We're thrilled you're enjoying the G502 HERO. It's a fantastic mouse for gamers who value precision and customization.

  • Rated 5 out of 5 stars

    Best Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there on the market. This mouse has been my go to for about 5 years now. I think its the perfect layout and has top tier response time and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Really nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight is perfect, rgb software is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat gaming mouse I have ever used. Being wired is not a big deal to me bc it means better accuracy but I can see why some people wouldn’t like it. It is a braided cable though so incredibly durable. The weights you can put in the bottom is a neat idea but I could hardly feel a difference between weights. But the clicks are nice and tactile and the the hot buttons be dpi controls are great.

    I would recommend this to a friend