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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,555 reviews
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Like the weights you can add.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Overall excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added weight is great.. Logitech hub experience is simple great.. And price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far, great gaming mouse. I use it wireless most of the time and the response time is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse for gaming. My teen son loves it, easy controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son received new gaming keyboard and this mouse for his birthday. He raved about the feel, touch sensitivity and being able to program it to suit his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit in the hand. Scrolling wheel nice and smooth and works very with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value in gaming mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for gaming. From what I researched this is the best value in a gaming mouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    POOR SCROLL WHEEL AND OVERALL SHAPE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a recently purchased Razer Basilisk v2, which (2 of them) were junk! And grotesque junk given the $80 price tag for such fragile constantly breaking mice. I then bought this G502 Hero wired, and the SCROLL WHEEL IS GARBAGE. It scrolls so hard it is stupid...I am utterly shocked Logitech actually sent the product out the door with such overboard drag, and poor quality feel. The other problem is that the palm area for large hands is too low sitting, which throws everything off so much that I have to hold the mouse quite uniquely just go be able to game while using the two left side thumb buttons. After 24 hours of frustration with the fit and ridiculous drag on that scroll wheel, OFF it went back to Best Buy unfortunately (my first return to them ever that I can think of). I ended up landing on the Amazon PICTEK for $18? I NEVER, and repeat, NEVER buy cheap junk...always pay way more for higher end stuff than I probably should, BUT, I read some great reviews of this on gaming sites, went to Amazon and read some reviews, and this thing ROCKS!?!?! PERFECT medium scroll wheel feel. Higher back palm area, so it fits better in a larger/longer hand? Thumb buttons due to the overall design are CAKE to manipulate, WHILE moving and aiming in high speed FPS gaming, and to my shock it even came with lighting effects, which I didn't expect to see in such a cost effective price!? REALLY great mouse, and amazing mouse for the price. NEGATIVE? Only thing I noticed was that the G502 slides like glass over the cloth/material/neoprene style mouse pads vs this one, which has a little more drag. BUT, I have zero issue with it when gaming...it's just something I noticed after being spoiled with how well the G502 slides (again, like GLASS, really nice feel to the slid, but that was it). Hope this helps with selecting a proper mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Shomare. We're sorry to hear about your experience with the G502 HERO mouse. The feedback is appreciated and will be taken into consideration. Thank your for shopping Logitech G. - Logitech

  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Mouse!! Value for money. Super speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Smooth gaming mouse. Recommended to all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is popular and has a ton of variations that barely change anything for a reason - because it's perfect. I've had a ton of mice over the years but this is the most comfortable mouse I've ever held in my hands...to the point that I have every single version of this same mouse for each of my PCs. I will pretty much always buy a new one whenever I see it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling mouse. meant for smaller hands, looks cheaper in person than in pictures. Not a fan of the software and location of some of the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A bit heavy but great mouse overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of the G502 series and have yet to have any problems. Some people argue that the newer models have issues but I've bought this model specifically for 2 other friends and neither of them have the well known doubleclick issues. I can't recommend it heavily enough. Even if you run into issues, Logitech's customer service is amazing on making sure you get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic mouse for any application whether it’s work flow, gaming or even just browsing the internet. The ergonomic shape in addition to the new hero makes for a great experience. The extra buttons alongside the Logitech software allows you to remap the buttons on the mouse to whatever key, function or macro you need for a personalized experience. I would highly recommend this mouse to anyone in the market for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the mouse you want.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, stop looking at the alternatives... It is a mouse, and a great one at that. Logitech has always made great mice and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beginner/intermediate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse for beginner/intermediates, plus it’s not over priced. I personally love it and the adjustable weights add a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Garrett, Thank you for sharing how good the G502 HERO Wired Gaming Mouse has been working for you. If you haven't done so already and for some added value and benefit, I highly suggest you download and use Logitech's G Hub software. Here's the link:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. G Hub lets you customize buttons to your liking and personalize settings. Hope that you find this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Great mouse for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse I have ever used with so many buttons to customize but still perfectly placed to be able to reach. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. My hands are a little large, and this mouse fits great. On the fly dpi adjustments are great for shooters when you switch weapons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best mouse not just for your money but the best mouse period 2nd one I own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this particular mouse cause it’s programmable side buttons and it’s just awesome . Can’t wait to use it for battlefield 2042.

    I would recommend this to a friend