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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,563 reviews
  • Rated 3 out of 5 stars

    Package was already opened

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I ordered a new mouse. When I got it, the box was ripped and taped shut. When I opened it, the protective plastic cover was on backwards, and it looked like it was just shoved into the box. All the pieces were there though, and the mouse works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, feels great in my large hand. responsive buttons and no lag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality my son really like it. He is enjoying using it while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for office work , it fits well in your hand no more hand cramps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse for the price. Lots of buttons for mapping and good sensor that reacts fast.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very response, comfortable, and the macros and lighting it has are easily programmable through the Logitech app.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, the weights are easy to change if you want a different size.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Rdelp
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 5 out of 5 stars

    Value for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and work. I like the bigger mouses as they are more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great for gaming. Using this with my home built computer. Very happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for serious gamers. Very responsive to the touch and has all of the expected features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I got it at a discounted priced , i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good choice...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. The adjustable weights which I thought would not be something I needed were actually a good feature. Only had for a couple of weeks but so far happy with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent hardware with trash software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse hardware is 4-stars, but feels flimsy, plastic-y, and makes far too much noise. Logitech's G Hub software is ZERO stars. It crashes constantly on both Windows PCs and MacOS. When it does work, it is very slow to startup, even on premium hardware. And it updates itself, requiring a restart, almost every day which is super annoying. Lastly, Logitech's customer service and support team are abysmal and they might as well be non-existent. There's only one reason this mouse is so popular: It's one of the better options in a sea of absolute TRASH.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello ChadStylez,
      I am sorry that Logitech G HUB is not meeting your expectations. I suggest you update the to the latest version of G HUB. The new update works amazingly, and all the old persistent issues are fixed. I hope that you find this information helpful. Logitech appreciates your product review. - Leo from Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech does it again, great programmable mouse. Easy to set up and use. The quality is exceptional in handling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse it’s my home mouth for now on it is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse is great but i was cramping when i first started to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch gaming mouse for reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was a present to my daughter - she is an active game-player. The mouse feels very well-built and comfortable, with satisfying clicky buttons and grippy sides. And what a most important - it has great performance and low click latency, and a wide customizable CPI range, and an adjustable polling rate, and more customizations. My daughter is fully satisfied with the present and recommends it as best for every game, specifically shooting games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for playing CS:GO and it works pretty good. The RGB is very nice and you can custom it also the dpi.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive and easy to use. What else would you want in a gaming mouse?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable mouse that works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful mouse. Replaced an old G5 that has finally stopped working. Comfortable.

    I would recommend this to a friend