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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7529 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,529 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is actually great quality. Love the way it feels in your hand and has a good weight to it. Perfect for gaming because it has the buttons on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid gaming choice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and light. They have more expensive mice but this one just clicks all the boxes. Ghub is also the best software out there

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Perfect Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my pc gaming needs. It's comfortable, has a ton of useful buttons and it looks nice on my desk setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, That's awesome to hear! We at Logitech appreciate you calling the G502 HERO your perfect gaming mouse. The combination of comfort, customizable buttons, and stylish design makes it a popular choice for gamers.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with precise controls. Weights add a good way to customize it. Feels good in hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Delivery was fast, well packed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is pretty new feel for me. Been a Razer user for kb and mouse for a couple of years. The mouse has a weight even if you don't have to add the extra weights to it. DPI with my razer and the g503 hero is as much as possible the same, at 700-800s. I'm working my way to the level of heaviness of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mousing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, durable, stylish and high performance. For gaming or serious editing and other power use this is a great mouse. The leds are not as gaudy as other mice but well done and not overstated. Wheel is responsive and positive. Can you spend more? Always. Need to? Probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and Nice-Looking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech certainly makes some nice designs for their mice. This one is really cool. It has optional weights that make usage of the mouse comfortable, it has buttons on the side to be able to use, and of course, it has RGB. The DPI on it is absurd, but really accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great do it all mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Pros: Once you get Logitech G Hub working and all the buttons programmed, this mouse is fantastic when on sale. I think the new Razer Basilisk v2 gives it good competition though. You do get two extra buttons on the left side of left click (M1) over the Basilisk. The infinite scroll wheel is pretty handy when surfing the web or reading an online textbook. - Cons: Weight. It's a brick and it comes with more weights to make it an anchor. Razer trimmed up the Basilisk, so I hope Logitech can follow suit. Although the infinite scroll wheel is really good, the scroll wheel itself feels a slippery and doesn't have enough resistance when "locked." Left and right click (M1 and M2) are also a bit narrow for my fat fingers. Overall I really like this mouse. Shape, size, and functionality. Definitely worth a try for anyone, even FPS guys. However, I love the scroll wheel on my G203 and unwilling to give it up just yet. Gave the G502 SE to my brother who loves using it for League. If Logitech can reduce the weight and give it a better scroll wheel, I'll give it the 5th star.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dom torreto

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good cord mouse, comes with extra weights for those downshifters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean the world to us. We’re happy you’re satisfied and grateful for your support of Logitech. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High Speed and great performance.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible value for a high performance gaming mouse. It has removable weight to adjust for ones preference. All the buttons and lighting is programmable. Clean and rapid click feel and feedback. Most of all it is extremely comfortable and feels more ergonomic than most. Highly recommended for any level of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    If your into FPS then grab this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gammer mouse. The wire does not affect your game. Changing the DPI is a breez. Weights are great and can be changed to your style. Would have gotton 5 stars but the button that slows down DPI for marksmanship/Sniper shotting is a little to far for the thumb and you have to make an effort to click it unless you have long thumbs. Other then that you get a nice RGB to make your mouse feel more alive. The price is right so get yours now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Have been using it for over a year now. Great product with good customization options, including macros.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying your Logitech G502 gaming mouse and that it has been working flawlessly for over a year! It's fantastic to know that you're taking advantage of the customization options, especially the macros. The G502 is designed for advanced gaming performance, and it sounds like it's truly enhancing your experience. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it’s awesome and super sensitive, works well with his online games and regular use too! The RGB lights go well with his keyboard and computer light too! It also came with weights that he said were awesome, seems weird that weights are needed to me but he’s the gamer so...... lol

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Logitech keyboard and it’s been an amazing experience. The mouse comes with weights just in case you want to alter how much the mouse weights when you move it. The mouse lighting is easy to set up by downloading the Logitech software. Overall great mouse

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing feeling mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse so much I got one for work. I have two of them! They feel so comfortable and ergonomic. The response time is great and the software enabled me to assign macros to my MacBook Pro so I could use the trackpad features on the mouse. You won't be disappointed, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The wheel is a little tough and sticks sometimes. But overall a really good mouse to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear you find the G502 HERO Wired Optical Gaming Mouse excellent overall, and we appreciate your honest note about the scroll wheel. Your support means a lot to us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse and mouse in general. The adjustable waits make it very useful and customizable for people worth certain preferences. The RGB light is small and not very noticeable. This mouse is 30-50 dollars depending if you get it on sale and either way it is a good buy.

    I would recommend this to a friend