Customer Ratings & Reviews
- Model:
- 910-005728
- |
- SKU:
- 6372600
Customer reviews
Rating 4.7 out of 5 stars with 7565 reviews
(7,565 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My aging child loves all the buttons. He stated this mouse makes his games easy to play.
I would recommend this to a friendRated 2 out of 5 stars
Not worth the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for what it does, and developed mouse wheel issues quick.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that your mouse developed scroll wheel issues. This mouse does come with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 4 out of 5 stars
Great mousr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming mouse. My Grandson loves it. Much better than a regular mouse
I would recommend this to a friendRated 1 out of 5 stars
Screwed after 3.5 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3 1/2 weeks. Best Buy would not exchange! I will remember that the next time I need something you sell.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We're very sorry to hear that your Logitech G502 HERO Wired mouse stopped working after 3.5 weeks. We understand how frustrating it is when a product fails, and we apologize for the inconvenience this caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Rated 1 out of 5 stars
Doesn't last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse was good and worked well but died and wont work or connect anymore. Purchased 11/22 and stopped working 05/23 barely lasting 6 months.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Christopher, we are so sorry to hear that the G502 HERO mouse is not working properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 HERO has a 2 year limited hardware warranty. At the end of this message, I have attached a link to our warranty page. Please submit a ticket and one of our support specialists will reach out to you to get this sorted out. We apologize for any inconvenience we may have caused, thank you for being part of the Logitech family. We can't wait to hear an updated review. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO-Gaming-Mouse
Rated 4 out of 5 stars
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was well worth the price on sale. It’s super customizable.
I would recommend this to a friendRated 1 out of 5 stars
Mouse will click by itself or not even click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the G502 about a month ago and for the first month it was perfect. Great sensor, many buttons, so much customization. Now, the left click is terrible and others will say the same. It clicks by itself if you try to click it once, or if i'm trying to fire a full auto gun in my game, it starts to have a mind of its own and clicks whenever it wants to. Wouldn't recommend to a friend
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Morgan! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Rated 4 out of 5 stars
Good value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cost benefit! Grip was nice, but heard about some Clicky problems
I would recommend this to a friendRated 4 out of 5 stars
Nice gaming mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gaming mouse seems to respond well, nice sleek design as well.
I would recommend this to a friendRated 4 out of 5 stars
Broke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This guy broke after 6 months of use. Poorly built, cheap for a reason.
No, I would not recommend this to a friendRated 2 out of 5 stars
ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the wire is pretty annoying i'd go for the wireless mous instead.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hello, I sorry to hear you do not like the wire on this mouse. We do offer a wireless version of this mouse. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 4 out of 5 stars
PRetty much a standard issue G502 but with a white
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRetty much a standard issue G502 but with a white highlight.
I would recommend this to a friendRated 4 out of 5 stars
Great overall, but a little heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good mouse and my only complaint is it is a little heavy.
I would recommend this to a friendRated 4 out of 5 stars
mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my gaming system. Works well and easy to control.
I would recommend this to a friendRated 4 out of 5 stars
Different from picture but a good mouse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is black with white patterns on it, texture looks a little cheap.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for a first time gaming muse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple options and versatility for gaming. Sons first gaming mouse and he is thrilled
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Ok to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appearance is good but not the most easy to use mouse.
No, I would not recommend this to a friendRated 4 out of 5 stars
Love this mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse, I believe it has a great feel to it and works really well.
I would recommend this to a friendRated 3 out of 5 stars
They need to fix the left button problem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the mouse but if you google search a common issue with this mouse, its left main button stops working. You can try to reset everything, clean it out and all the troubleshooting there is, this problem still occurs.
No, I would not recommend this to a friendRated 2 out of 5 stars
double clicking after 8 months of use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 months of casual gaming and its double clicking already !
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse is double clicking on you. Luckily, it does come with a 2 year warranty through Logitech so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.