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$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 7,565 reviews
  • Rated 5 out of 5 stars

    502 Hero

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming with plenty of customizable buttons via software. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I've got, this mouse works really well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO. We are delighted to hear you continue to enjoy its performance and functionality.

  • Rated 5 out of 5 stars

    Top tier mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for gaming, the programable buttons help tremendously.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse, when switches arent broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, well designed and fits great in your hand. However, i’m on my third one because the click switches used are pathetic and only last for a couple months, six maybe if you dont game that much. Unfortunately I havent found a suitable replacement that i like as good as this one fits. I know i know, im contributing to problem but i come to realize logitech doesnt care about its quality control after they make a product. They spend their money on the front end and instead of using better switches they just RMA and replace. So, if you like it best you just keep kicking yourself in the shorts and keep buying them when they go on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse great gaming mouse would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    fantastic overall mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this mouse almost a year ago and i've used it almost every day since then. i absolutely love this mouse and it is perfect in every way for gaming and everyday use. I highly recommend this mouse to anyone interested. the colors are vibrant, there are many features and customization options in the G Hub software, and its pretty much overall a stupendous mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really good delivery, it came very fast im very happy it came in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Super worth the money! Will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, moves easily, adjusting the weight is very simple. There's a convenient rest for the thumb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ABANDON HOPE ALL YE WHO ENTER BROH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *THIS HAS NOTHING TO DO WITH QUALITY OF THIS MOUSE OR THE QUALITY OF BEST BUY, BEST BUY RULES* but I, truly, with every bone in my entire being, am appalled with Logitechs customer service. The mouse is of great quality I was super pleased with the feel and the haptic feedback from the mouse clicks and the thumb buttons, it's awesome. The adjustable weights in the bottom??? This mouse is living in 2045! I purchased it for gaming on my laptop which is a MacBook (gross, I know. pc is on the way), but the software wasn't compatible with Big Sur, the new Mac OS, which is fine but in order for me to figure all of this out I had to do all of the research by myself. You might be thinking "eww what a brat" but I'm dumb so it took forever and ever and ever. I was sitting on a live chat with Logitech AFTER a person connected for about 20 minutes waiting for "Kim. G" to say something which she never did, then I called them and I was waiting in a queue for well over 30 minutes (obviously with covid wait times are extended I get it but 30 minutes??), then when they finally did answer the girl could barely speak English and was really just trying to get me off of the phone. She sent me steps to resolve the issue and the steps were for Windows 10 troubleshooting????? She never even asked what operating system I was using, and that should be the absolute first question asked. Idk, very unprofessional all round. Again, the product is nice, don't get this twisted the mouse is definitely quality, but don't buy it if you're a tech dummy like me that relies on tech support, because unfortunately you won't receive any tech support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse wi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. online mmo and any gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Mouse, Terrible Switches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, for two years or so. The Omron switches used in these contraptions tend to fail, causing the dreaded double click problem that afflicts many go the G502 devices. Works well when it's not broken, but two years or so isn't that long for something that you pay real money for.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech G502 HERO SE Wired Optical Gaming Mouse. We appreciate your feedback on its performance and the lifespan of the Omron switches, including the double-click issue you encountered after about two years. We understand your disappointment when a product doesn't last as long as expected for the price. Logitech

  • Rated 5 out of 5 stars

    Easy glid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy glid function. Size allows for relaxed finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no words just a great mouse overall. I recommend getting this :)

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    A very good mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand, and it works really well! There were a few issues I had at one point where the software would forget my settings every time the computer restarted, but it has not happened since. I have run into a double click issue after a few years of using it, which seems like it is a common issue. Overall though, I really enjoy the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but didn't like where they put the dip buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse very good for gaming and hitting those nasty flicks on people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bring Back The Braided Cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sad they got rid of the Braided cable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium sized hands and thiz is the perfect size for me to use for extended period of time. A couple of the buttons are harder to reach but most of them are in the perfect locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse ever

    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent mouse, beyond expectations. I would definitely buy again

    I would recommend this to a friend