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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,535 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable to hold. At first, I thought I would not like this shape, but it has a great feel and it is very smooth to use. I also like the option unlock the scroll wheel so it does not make any noise when scrolling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was in stock at the store. It took a few days to ship. It's working out well so far. It just takes a little getting use to the "click" when using the scroll wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO mouse is working well for you, and we appreciate your patience with shipping and your input on the scroll wheel. Your comments help us continue improving both performance and availability. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Perfect Gamimng Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in oove with this gaming mouse. Super smooth, customizable weight and very responsive on gaming!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Ricky! I'm happy to hear you're enjoying the G502 mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech

  • Rated 5 out of 5 stars

    The Perfect Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my previous G5 that I had since around 2010 or so. Feels and performs exactly the same!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I've ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like PC gaming. And this mouse offers easily accessible mouse 3, 4, and 5. Extremely comfortable, a great ergonomic design. And also incredibly responsive. I had to dial back the mouse sensitivity setting on all of the games I have played with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Honestly the best on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best gaming mouse ever. I wanted to go with all Corsair however my mouse left click stopped working within a month of buying it so I traded it in for this mouse. I love the look of this minimal RGB. It’s slim and decent length for me who has baby hands and games using “claw” grip. Everyone I know also has this mouse and loves it. The cord is pretty long so I had to bunch it up and hide it. However the cord material is high quality. The side buttons are really nice and placed in good spots too. I don’t think you could ever go wrong with this mouse. We also bought the SE white/black version for a white PC build even though it’s primarily black it’s too good of a mouse to replace just because it’s not an all white mouse to match. That’s how much we love this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great mouse.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lots of buttons. Feels durable and hopefully it lasts a long time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you find the G502 HERO comfortable and durable! The buttons offer plenty of customization options for your gaming needs. Enjoy dominating the competition!

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Rated 5 out of 5 stars

    Awesome, as is the wireless counterpart!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super easy to use. Also very easy to customize using the Logitech g hub. The thumb shelf is awesome; very comfortable. I am a woman gamer and this mouse is small enough that I can make it work, unlike most gaming mice. My boyfriend uses the same mouse and another one of my male gamer friends has the same mouse too. We all love it. Recently I also bought the wireless version of the same mouse because I travel and was tired of unthreading this one from my home office desk. If you're just going to have one mouse, I would go for the wireless version of this mouse. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Really Good Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best overall mouse that I've used. The additional buttons off to the left of left click are such a welcoming addition, and the added in option to make the wheel click or scroll infinitely was also good. The option to change the weight of the mouse was awesome as well, though I mainly used it without any weights. RGB is unfortunately only on the logo. Kinda frosty lookin. Overall great mouse and stands really well on its own, a mouse that I would recommend especially if someone needs a good mouse and have little to no direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and solid over the minor revisions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. I still have an original G502 that works, but the cord was kinked and fraying a bit. Also the metal of the scroll wheel had spotty rust spots building up on it. Picked up a new one because to see what maybe changed. Feels nearly identical and and works with either the old Logitech Gaming Software or G HUB. The only major difference I can notice is the USB cord is thinner and lighter. The braiding on it seems better too. A nice improvement. The scroll wheel coating seems better. However, I wish it had the rubberized coating on the scroll wheel like the wireless version though. I have an average sized hand and am a palm grip. The tip of my thumb reaches the "sniper" button enough to easily tap with my grip. I use that button primarily for push to talk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Ergonomincs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming mouse for my a family member. It is the perfect for small hands. Great ergonomics as it allows the user to move fast and accurate to perform the desired tasks for video games as well as for school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my daughter to use with her corsair k70 RGB MK.2 low profile keyboard. She loves it! It's very comfortable and super sensitive, and I love the fact that you can add different weight to it. Would def buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.

    I would recommend this to a friend