Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,535 reviews
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality mouse perfect for gaming. Every game is very smooth and it has good app integration

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Rated 5 out of 5 stars

    Good Feel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for the price. Great for gaming love the add weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good click

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Rated 5 out of 5 stars

    Tantalizing Tried and True Trusty Team Totaller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the one you think of when you want some serious gaming done. the ergonomics of it make it fit so naturally in your hand, requiring no weird finger stretches to reach the buttons. The 6 3.5gram removable weights allow for fine tuning the weight of your mouse to your preference. I personally prefer having all 21 grams on the mouse for a sturdy build feel. The long, braided nylon cable is easy to manage, including a velcro strap on the cable already. As a matter a fact the cable is so great that I managed to get to pull any excess cable slack back behind and under the desk to keep it clean. I love this mouse and it will be tough to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse! I use it for work.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent mouse, been using it for a couple weeks now. I’m not a gamer, just use it for work. Mouse is super smooth paired with a fnatic dash mouse pad. I have all the buttons programmed to do stuff like copy/paste and other commands for work. Love it. Saves time and I’m not always switching between mouse and keyboard. If I were to use it for gaming I might need a smaller mouse? I have to move out of my normal grip to hit a couple of the buttons. Since I’m just cruising between programs and not doing a fast pace game it is no issue for me, just might be if I was doing an FPS game with my small hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, a bit light even with added weights

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good, works well enough. The weights aren't quite as heavy as I thought they would be, and I had to disable the DPI buttons on the top because I kept on accidentally hitting them instead of the left mouse button, but that might just be a skill issue. the mouse wheel feels really good, and I enjoy the functionality. I mostly use the extra two buttons for Destiny 2, using one for charged and one for uncharged melee. Over all pretty good mouse for the price, though I did get 20% off due to trading in another Logitech mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wired gaming mouse at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I've used. I love that i can change the weight for different tasks as well. Smooth, fast, and feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect weigh for you hand , that accomplished scc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse with RGB lighting For your work , studies or personal uses Your hand not be tired or unresting Avoiding carpal tunnel Recommendation too , add the logitech palm rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice mouse feels good in the hand and better then most mouses that cost double the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse, fantastic value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the G604 and the G502 and regularly find myself reaching for the weight and comfort of the 502. I highly recommend this mouse for both gaming and office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my laptop, I wanted a Gaming style mouse that wasn’t too expensive but also not too cheap. I actually like this mouse a lot more than my Razer I use with my desktop. It feels really good. Good build quality, lighting is good, and I like how it has multiple DPI settings. It also comes with weights to change out incase you want something that’s a little lighter or heavier. For its price, it truly is a good quality mouse. I wasn’t expecting much, but it blew my expectations out of the water. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying your G502 HERO so much! We're thrilled that it's exceeding your expectations, especially coming from a Razer user. It's always our goal to deliver high-quality products with great build quality, customizable features like DPI and weights, and of course, vibrant RGB lighting, all at a price point that offers excellent value. We really appreciate your perfect 10/10 rating! It sounds like the G502 HERO is a perfect fit for your gaming needs. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Excellent High-End Mouse

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for work - comfortable and precies for hours of use. Nice weight to it, feels well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Gaming Mouse, well worth it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my first gaming mouse, I love it so far! Fits my hand really well, love how easy to customize it is. I also like how it came with weights so I can change them up and adjust the feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is one of the best mouses to get out there! It has amazing feel to the buttons and amazing grip on the side too! Also, The customization on to g hub is so customization and the weights that come with it, really adds a difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Rated 5 out of 5 stars

    Really good mouse, especially for the price.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses I've ever had, feels good in the hand and the software for it amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The scroll wheel is super useful when switching from infinite spin to controlled. Comes with weights to bring some extra balance to it. Overall nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this mouse since 2016, when I have to replace it, I get another one. Works well with most grips, good macro customization, without overdoing it like MOBA mice. Frictionless scroll wheel capability is always a fun experience. Smooth coating on the bottom usually wears off before the 2 year mark - alongside heavy use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You've got a solid pick with the Logitech G502 HERO. It's versatile, customizable, and performs well. The bottom coating's durability could be better.

  • Rated 5 out of 5 stars

    One mouse to rule them all

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the only mouse you'll ever need. It's weighted, laser, high dpi, macros, infinity scrolling, what more do you need? Best wired gaming mouse in existence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech