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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,535 reviews
  • Rated 5 out of 5 stars

    Great mouse to replace an old G500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a short-term replacement for my G500 and this was the closest to it I could find. I have used it exclusively from the day I purchased it. I have fixed my G500 but have chosen to stay with the G502 as the mouse pad I have never really played well with the laser. I don't think I will ever give up my G500 and now the G502. I have wasted $500 plus on other mice that never really work well or just don't last that long. The weight placement can be tweaked for the right feel, foot, or head weight and how heavy it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for the money. I love the comfort and the Logitech G Hub software is easy to use. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand, and the optional weights, which I'm not using, allow you to make it feel right for you. The customizable RGB lighting is a nice bonus

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the feel and customization options of the Logitech G502 HERO Wired Optical Gaming Mouse! Thank you for your positive feedback.

  • Rated 4 out of 5 stars

    Comfortable Wired Mouse for Editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the comfort and the style of the mouse. I need to research more, but I would love to expand the buttons more on my Mac to help speed up my editing process. Nice little feature is the tilt-able wheel to scroll left and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend this mouse to anyone. It was the second mouse I purchased and fell in love with it over the first few days. The weight and feel is great and with the extra weights you can tune it to your personal preference. All the extra buttons are a huge +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, onboard media controls usually won't work without using G Hub, other than that, it's built for large hands so beware if you have small hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We understand that G HUB is required for full functionality of the onboard media controls. We're always looking for ways to improve the user experience. We appreciate you sharing your experience with the G502 HERO. Logitech

  • Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you want for gaming. A button to make your mouse wheel move freely or move in notches. A DPI button. Weights to add for your preference. I like a heavy mouse so I added them all to it. I haven't tried removing to see what it would do to my gaming. You won't be disappointed here with this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price it is very good it glide very well and never mistracks. The software for it is great allowing you to easily remap buttons and set up macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its smooth gliding, accurate tracking, and the versatility offered by the G HUB software. We appreciate your feedback. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one I have ever used. The dpi button is very easy to use and led will tell you what profile you are on. Software is also very easy to navigate. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.

  • Rated 5 out of 5 stars

    Get this one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse hands down. For gamers this is the one I recommend. Ergonomic and versatile.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're absolutely thrilled to hear you're loving the G502 HERO! It truly is a fantastic mouse, and we're so glad its ergonomics and versatility are hitting the mark for your gaming experience. Thanks so much for the recommendation – it means a lot to us! Happy gaming! Logitech

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and the response of the mouse is impressive!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      So glad to hear you’re loving the G502 HERO! 🎯 Its lightning-fast response and sharp precision are built to keep up with your game. Thanks for the great feedback—happy clicking! Logitech

  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice ergonomic mouse,that has a single fault that I am sure is a feature. The scroll wheel is very stiff! That is great in a game but very annoying in normal use! I fact it is so stiff that in all-day use it can make the tip of your finger a little sore! Over all this is a great mouse with great features at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi function mouse, needs better layout

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and I really enjoy it, I just wish the button layout was adjustable or was just a better layout. DPI up and down are perfect, the the DPI reset button where it is does me no good as I'm not changing it enough for it to be in such a critical space that I could key bind other things to make it more useful. I love that the mouse wheel locks and unlocks, makes scrolling a breeze, I also like that the wheel moves left and right, it makes this mouse more than for just gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming mouse on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision one makes in selecting a gaming mouse is a highly subjective one, but for me, this is the one. It's extremely comfortable to use, and lasts forever. I had the original model since 2013, it's still going strong. I use different profiles for gaming/work, I love the ability to copy/paste and have other shortcuts saved right at my fingertips. With one click, I can switch profiles and jump into a game, and I'm ready to go. Highly recommend you at least consider this mouse when looking for a good gaming/all around option!

    I would recommend this to a friend