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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7535 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,535 reviews
  • Rated 5 out of 5 stars

    Very comfortable and customizable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably best wired mouse for the price. Will last you long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    The one to get!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was worth the money. Super smooth. Very comfortable. Great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback! We're delighted to hear you feel this mouse was worth the money and that you're enjoying its smooth feel, comfort, and great performance. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. All of the buttons are programmable and it feels great in my hand. The added weights are a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Rated 5 out of 5 stars

    great mouse, lasts forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, they did an update and I know have up to like 24k DPI !!!:) :) Love the sniper button feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for any age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any age child to adults. Weights can be put in or taken out, so comfortable to use. The letter lights up in different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and DPI button makes it great for the presets since I don’t game that intensely and don’t need to fine tune my settings

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're finding the G502 HERO easy to use and that the DPI button is helpful for your gaming needs! Logitech

  • Rated 5 out of 5 stars

    welterweight knocking out heavyweights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale for 40 bucks, when i got home and opened it up i was really surprised at how high quality it felt, extremely sturdy. even came with a nice little plastic case filled with 6 half gram weights to customize the balance of the mouse. more than happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse last year and I'm still using it. Still feels really sturdy from all the clicks and abuse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Perfect Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for an affordable price. Mouse feels secure and buttons work well. This mouse also has a pretty sleek design. Definitely recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO. We're glad to hear that you appreciate its performance, comfort, and stylish design. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend